Aug 05, 2023
the man at the desk was very patient and helpful
Aug 03, 2023
Smooth Process and Great Service
Great service offered. Process was smooth
Jun 26, 2023
Easy access, did not like the idea that the top is open to the roof.
Wish the top was covered. Afraid that my items will be dusty from the open top.
May 28, 2023
Great Price, Questionable Facility and Location
The prices offered by this place are great and the customer service is good. However, the facility is located in a very, very bad part of town. I would not feel safe approaching on foot. Furthermore, the unit I rented was not very clean and, worse yet, had a very uneven floor that made efficient storage difficult. Nonetheless, the price was good enough that I do not regret renting here.
May 11, 2023
Employee that helped me was super helpful.
Very happy with my love in process. Wish I didnât have to purchase the lock.
Nov 06, 2022
I like it very much especially that it has security guard available.
Maurice Mc Lachlan
Aug 14, 2022
They provide what they say they do. Compound is quite safe.
Jul 01, 2022
The storage was pretty clean
I would suggest the storage to friends and family
May 10, 2022
Very secure facility with helpful staff.
We arrived late due to traffic but staff was still open to helping us move in and providing us with all the details of the unit in a concise manner. I had a wonderful experience.
May 04, 2022
Cesar was really helpful and friendly.
Feb 21, 2022
I enjoyed the facility and the workers who helped me
Jan 13, 2022
Excellent customer service. Great ppl to talk too, and very informative.
Jan 09, 2022
Vevy nice place
I recommend very clean secure very good customer service very polite tell me all the rules and regulations I do like him in the storage unit
Dec 06, 2021
The gentleman who took care of me Bernie is adorable he knows his job very well.
Nov 29, 2021
Affordable Storage Unit near Downtown
Quick moving storage space. The complex was difficult to originally enter due to a gate that I did not yet have a code for, but once signing my lease the process was super easy!
Nov 05, 2021
Good check in
Excellent service. Prompt check in.
Sep 27, 2021
Great staff and itâs all that I needed for my storage needs
Sep 14, 2021
Great storage facility.
Great check in Bernie was very nice an Ole. I appreciate the service. All other workers are pleasant. Thanks you Guys. Bless
Aug 24, 2021
great company, unideal facility location
The facility was easy to get around and my storage unit was clean. Also, the people working there were super helpful and friendly. Once on the facility I felt it was really safe and that my stuff would be well-kept. However there were a few safety concerns regarding the surrounding area... It shouldn't be a big deal and it's no fault of the company but that did affect my rating.
Aug 17, 2021
The customer service was great!
May 17, 2021
Great Customer Service
Manager very friendly and made the move in process very simple.
May 08, 2021
Storage room neighborhood
As I drove to the facility I was surprised by the crowds of homeless on the sidewalks surrounding the place. It did make me second guess but once we entered the place we were fine. Storage rooms are always in les desirable areas so I continued in and once in we felt fine about the place. They were very helpful and clean.
May 05, 2021
Overall satisfactory so far.
Took a while to get a hold of someone but once we did he was efficient and helpful.
Apr 04, 2021
Storage space is the better way to put things in storage.
Bernie Sanchez has good customer skills services and I want to thank him for the storage.
Mar 20, 2021
AwesomeSauce friendly clean professional affordable
Michael J. Cimmino
Feb 15, 2021
Meets my storage needs and the service is friendly and helpful.
I have had storage at this facility for about four years (left for a short period, then came back). The staff have been friendly and helpful, welcoming me back when I came back and assisting me in making moves to various sized units in the facility. I've had no problems in the time I've been at this facility and would recommend it as a good place for personal storage.
Feb 04, 2021
The managers who work there are very helpful and friendly! I truly appreciate Bernie and Alejandro as they are the best! Super helpful, friendly and good people. My only qualm which is not a reflection on them, but the office is closed at random times. There have been many times I have come to the office and nobody is there.
I do think the price is very high for a facility that is not very clean and it's in a neighborhood with many methadone abusers. The gate has helped to make it feel much safer however it is still a sketchy neighborhood and therefore the price is too high.
Jose A.Diaz Jr.
Feb 04, 2021
I recommended to anyone ð¤©
I love the staff member they are really professional and kindness, you don't find people like that in many places anymore .
Feb 03, 2021
I would definitely recommend Prime Storage. Had to move my daughter out of her dorm when the pandemic hit March 2020 and all the schools locked down. Bernie gave us great service and made everything quick and easy. Havenât moved out yet, but no reason not to expect a smooth process when I do.
Feb 03, 2021
10/10 would recommend
Overall, this facility is great! It is clean and secure. The customer service is great! The only complaint is the location and the surrounding environment (methadone mile).
Willie F. Jones Jr
Feb 03, 2021
Nice place. I like the idea of just entering code and going right in without interacting with anyone. The place is always clean and the attendant Bennie is always great and helpful if we need him.
Feb 03, 2021
Since you all have been under new management, things have been great.
Overall, it has been great. Thank you.
Feb 03, 2021
The staff is always attentive and helpful. Its easy to get in and out of the facility so its very convenient for me.
May 21, 2020
Secure and easy move-in
This facility is pretty standard in cleanliness and ease of access. Move-in was efficient and easy (especially with the freight elevator to my second-story unit). The facility feels very secure (between its own measures and its location next to a sherriff's station) and I'm very comfortable leaving my belongings there.
Apr 17, 2020
Even during Coronavirus, still great service.
Straightforward service and flexible units for what I needed.
Mar 14, 2020
Santos, the person who helped me to reservÃ© over the phone was excellent!
Excellent service over the phone!
Dec 14, 2019
Convenient, easy, and reasonably priced.
This is my second time renting a unit from Prime Storage Boston and both times I have been able to move in seamlessly. The front desk has been very helpful and friendly when answering all my questions.
Jul 18, 2019
The gentlemen, that took care of me at the facility was a gentleman, and answered all my question made sure all the questions was asked and he went through everything with me for that thank you
Aug 10, 2018
Very friendly and efficient.
Excellent customer service. Efficient and friendly. Terms clearly explained.
Aug 09, 2018
The location is convenient, the staff member who helped me was very helpful, and I am very pleased.
Aug 05, 2018
Staff very friendly and helpful
Prices are high due to central location but facility is clean and staff is very professional.
Jun 07, 2018
Good place love it good customer satisfaction
Jun 06, 2018
Pretty good experience until now!
Feb 17, 2018
Like the dales rep ecplainef things in detail v e ryy j appy with service
Very happy with services great environment