Aug 18, 2020
Great overall experience
Me and my wife came to this location and didnât really know much about storage units and Ms. Nzinga was so nice and helpful. She explained the difference in sizeâs and the price differences and explain there insurance Policy this is what I call 5 star service all around the bored.
Jul 07, 2020
Clean and nice. Great prices
Janet was very nice. I had never had a storage unit before and she made it very easy for me.
Jul 01, 2020
Yes on line
Great place for storing my things. Thank you for your service.
Jun 05, 2020
Public Storage truly met and exceeded...
Public Storage truly met and exceeded my expectations,from waiting for me to arrive past closing to giving me one on one personal service. If you need storage space you can trust Public Storage to meet all your needs.
May 08, 2020
Easy sign up-nice facility
Couldn't ask for much more. Great place to store stuff.
Apr 14, 2020
Storage lockers are clean and secure
Storage lockers are clean and secure. I would recommend them.
Feb 24, 2020
Janet was fantastic at the Beulah Church Rd location. Everything was easy and simple. I feel that my belongings will be safe and secure.
Jan 07, 2020
Process was very fast and easy
Process was very fast and easy. Hours of operation are good; place is clean, well lit.
Feel my storage is secured; big piece of mind
Jul 02, 2019
Had an absolutely amazing experience at...
Had an absolutely amazing experience at Public Storage. Dayna made the experience very easy and was very knowledgable.
Apr 30, 2019
This is the best storage unit
This is the best storage unit, I have ever had. Clean inside and out. The manager was very personable and very professional. You guys are blessed to have her as part of your team. My overall experience so far has been excellent.
Apr 25, 2019
The property manager Dana was very nice...
The property manager Dana was very nice to me was very professional and look good and made me feel comfortable what that storage unit so yes I would give her a five star rating excellent experience
Mar 26, 2019
We were very please with the gentleman...
We were very please with the gentleman that helped us. He was very curtius and friendly.
Feb 12, 2019
Excellent operation all around.
Dec 03, 2018
My experience was great and the manager...
My experience was great and the manager was an absolute joy to work with! I will definitely recommend public storage to my friends!
Oct 25, 2018
After selecting space online
After selecting space online, I immediately received a call to set up appointment. Appointment was right on schedule. Very efficient process.
Sep 25, 2018
So far so good
So far so good. Let's see in a few weeks.
Apr 30, 2018
Customer Service / Location Contacts/ Pricing
I chose public storage for the great pricing and location. YET! There are some hiccups that need to be fixed! When telephoning any of the locations you receive a recording system and routed to the location you need, NO One ever answers.When you need to discuss anything with someone NO One ever answers, you literally have to drive to the location to speak to someone which is an inconvenience for sure. I finally got a hold of someone through the 800# and was told they don't answer the phones on site. When someone needs to get a hold of me they call from the location, so i don't understand why there is a customer service representative sitting at a location and not answering the telephone. When my rent was raised I was told over head, maintenance repairs, etc. So basically I am paying for someone to sit in a location for 8 + hours a day and hope someone stops by to rent a unit. Raising the rent in the midst of winter was not a right thing to do especially when you had a long standing paying customer. When I asked about a long term agreement that was not an option. I just think the customer should come first and take care of the paying, dependable, reliable customers.
Mar 29, 2018
Tried to upgrade to larger unit
Tried to upgrade to larger unit. Was billed twice at 25.00 for unit 201 and 945 with no type of refund. Enable to get the better rate I applied online for both units as a regular upgrade seemed to mess up the storage computer system but lost out on a refund for my previous 201 space. Would like some sort of refund if possible. Thank you.
Mar 26, 2018
Recommended to others.
Very good customer service and decent rates.
Aug 10, 2017
Property is always well maintained and customer service is excellent!
Jul 18, 2017
Great customer service! Stopped in to get a quote on prices and manager was very polite and informative! Thanks
Jul 13, 2017
My move in was smooth and easy thanks to the property manager Chandra!
Jul 12, 2017
Great customer service
Great customer service, professional and answered all my questions.
Jun 19, 2017
Very secure location! Not a big fan of a daycare being right next door though. Makes me nervous with all the moving trucks that come in and out. Property is always well maintained and managers are always friendly
Jun 19, 2017
Chandra and staff are amazing! The way they have helped me with all my storage needs I'm giving 5 stars. Very clean and I would recommend this store to all my friends.
Apr 25, 2017
Was told differently over the phone and online than what was introduced to me once I arrived...