Apr 17, 2020
Relatively quick and easy.
Relatively quick and easy.
Jan 04, 2020
Excellent Customer Service
Even though Ryan was short on copy paper, and not working his usual location he got us checked in from our online reservation and taken care of. Thank you
Sep 11, 2019
The 2 major issues I have are
The 2 major issues I have are: (a) My storage has insulation falling from the top of the unit (b) there is not enough outside lighting. I come to get things & drop things off around 7:30 or 8pm and the units do not have interior lighting and the outside lighting is not bright enough to see inside. This is somewhat a safety issue since the fencing is low enough for someone to climb over. Otherwise, the Representative (Alta) was very nice and showed me 2 different size units so I could decide which best fit my needs. The storage space is large enough for my things (10x25 foot unit) to fit comfortably. Also love that a special price was running on most units.
Aug 07, 2019
The facility and people are excellent
The facility and people are excellent. However the unloading situation is difficult at best. If there are multiple ppl moving in the sidewalk is to narrow to navigate around other carts and trucks. It would be nice to have all cement and no grass so ppl can maneuver around each other.
Jul 15, 2019
After renting one unit decided wasn't...
After renting one unit decided wasn't satisfied with it. Was taken to see several other units and transferred to another unit. Employee that helped me was pleasant and friendly and made the transition easy.
Mar 11, 2019
Oct 01, 2018
Molly was great
Molly was great
Mar 27, 2018
Everything is so far good just wish I...
Everything is so far good just wish I had access to my storage sometimes later than 9pm. Sometimes I don't get off work till 10 so for others like me I'm sure it's a huge downside
Feb 21, 2018
Facility is very clean and everyone is...
Facility is very clean and everyone is very helpful! Would have given 5 stars except it is hard to get into the property. There is such a short "driveway" off the main road and you cannot line up your vehicle with the thing you punch your gate code into and have to get out (especially when we drove in with the 26' truck we rented, we didn't even fit in the driveway!). Also, it didn't look like the security system/camera's were working - there was some sort of error message on the monitor in the office.
Jul 25, 2017
Very nice and friendly. Willing to work with you. Very clean storage
Jul 24, 2017
I loved Brittany ! Not only did I find a great storage company but I found someone I can relate too ! Thank you for helping me and also the great advice ! I recommend to anyone to come here !
Jul 14, 2017
Brittany was the bomb been here almost 8 months and never had a problem
Jun 03, 2017
Brittany was super nice. And it's conveniently located near my apartments so I never have to travel far. However, there were a few surprises when it came to the price. Online told me my total amount was one price, but once there,i had to pay a required insurance fee and if you didn't bring your lock with you, you couldn't leave and go purchase one. You had to buy theirs which was ridiculously expensive.
Jun 02, 2017
Brittany is a very polite and the most warm person I have met. She always treat me with a smile. So glad she is a part of this company. Keep her on as long as you can.
Jan 05, 2017
Don't advertise the admin fee or your mandatory insurance
Manager was very friendly and helpful Site was great including security,cleanliness etc. My disappointment is that you don't mention the administration fee or your mandatory insurance, along with I was not aloud to bring a lock back when I put my items in the storage unit so again mandatory to buy a over price lock that could have been purchased elsewhere for half the price. Even Uhaul sales them for 12.99. So for the advertised $1 move in In now $57.00 Which is still cheaper than then a month, which is great. Just feel scammed or not trustworthy after you add all the other stuff instead of just advertising or stating all the facts up front Thanks Stacy
Sep 06, 2016
Glad to do business with this company. Adam on Breckinridge is a pleasure to work with.
Jun 07, 2016
Manager on site was fabulous! Terms and conditions for units are flexible and reasonably priced. Exactly what I was looking for.
Oct 14, 2015
I called the 1-800 number when I had trouble reserving online. Oddly, it started working as soon as I called, but anyway, I was told that the person at the PS would call me directly, and she did. Brittany's service was impeccable and we reall appreciated it. We're loyal Public Storage customers now. Thanks Brittany!!
Aug 11, 2015
Brittany was extremely helpful and has made my experience very pleasant.
Jan 30, 2015
Rental price is to high..
Brittany was very nice an helpful, but the prices that your company charges is high an in my opionion not a reasonable fee. I know the cost of running a business is not cheap but the unites do not have lights in them so why the high charge.
Aug 15, 2014
Nice location aside from prices
Brittany is the lady who set me up and the $1 first month rent is an eye-catcher. The models are nice and have had no security breach issues (yet). I wish a discount could be applied but maybe prices are accurate.