Melani
Jun 29, 2019
Great Storage Facility
Price was great. Good customer service and everything was pretty smooth. Highly recommend.
Recommended: Yes
Elizeth
Jun 20, 2019
The customer service is amazing
Great customer service and they are so helpful even when you are not sure what you need they are willing to help
Recommended: Yes
Fabian
Jan 24, 2019
Great and convenient location
Chose this facility mainly for its great reviews. Pricing which was the second factor really helped. Once I placed my reservation I received a call verifying my confirmation shortly and was talked to in a non pressured way.
Came in the same day and really liked that I wasnât being upsold, actually I was recommended to possibly go smaller.
Paperwork was a breeze and 20 minutes later I was placing the lock on the rented space.
Access is great, sadly stairs are a little narrow if you have a 2nd floor unit but if you arrive between 9am-6pm you can use a lift they provide free of charge.
Recommended: Yes
Yaroslav
Nov 04, 2018
Good facility for good price
Very good location, friendly staff, wide roads inside
Recommended: Yes
Taylor
Jun 23, 2018
Great storage facility
The lady in the office is wonderful and the unit was clean when I moved in. The price is very reasonable.
Recommended: Yes
La Shanna
Mar 11, 2017
Great Customer Service
I was treated so wonderfully by staff. The storage unit was exceptionally clean.
Recommended: Yes
Kevin Bryan
Mar 10, 2017
Friendly and helpful staff
Close to my house
Good experience with the location
Recommended: Yes
La Shanna
Mar 09, 2017
Love this place! Great price!
Wonderful customer service. Forklift available for second floor storage is amazing.
Recommended: Yes
Rosella
Mar 01, 2017
Great customer service!
They were very helpful in my stressful time of inflexible moving. I felt welcomed and taken care of. Their fork lift is helpful in moving large items into the storage unit.
Recommended: Yes
Jesus Gasaway
Feb 07, 2017
We are happy, currently, with this locale
Have expressed interest in a first floor unit and would like to be kept abreast of any and all opportunities that may arise. Other than that all is well.
Recommended: Yes
Karin Hallen
Feb 07, 2017
safe and clean
This is a good storage facility. It feels safe and the people working there are really customer friendly and accommodating. The only reason I didn't give a 5 star for customer service is that they are not always open at a time when I am free to go there. However, they still do have pretty good opening hours. I wish it was priced a little lower, but I am from Europe and maybe the prices in L.A. are just that much higher.
Recommended: Yes
Mya
Feb 06, 2017
Clean, secure, great staff!
Great facility! Clean, secure, friendly!
Recommended: Yes
Mya
Feb 03, 2017
Friendly, Helpful, Clean!
Moved in yesterday, learned how to maneuver the forklift to get to my second floor unit. Helpful and pleasant staff!
Recommended: Yes
Joseph
Nov 01, 2016
This storage facility is conveniently located
Rental fees are below average and customer service is fabulous
Recommended: Yes
judith
Oct 02, 2016
Great prices and great service
They have forklifts And many other equipment to move all your stuff very high ceilings
Recommended: Yes
Maricar
May 02, 2016
Recommended: Yes
kim
Mar 24, 2016
Marissa was most kind and helpful woman! She helped me chose the right size unit for my needs!!
Recommended: Yes
kim
Mar 19, 2016
Marissa is a wonderful woman, very friendly and a fantastic worker!
She was so very helpful in making suggestions regarding the unit size I should consider in accordance to my needs. The entire location of the business is well kept and very organized.
Recommended: Yes
Sean Walker
Feb 18, 2016
I have sent many friends to your site now.
I have used this facility in the past for about 4 years. I now came back to use them for my storage needs again. they are very well priced, and they have a nice friendly staff to help you. I never had any problems with theft or any kind of trouble. I highly recommend them to everyone.
Recommended: Yes
Hambick
Feb 12, 2016
Highly recommending this mini storage without any reservations
There are aspects of business that are not usually visible to everyday client, and as a property manager of over 30 years, I came to observe, and appreciate the excellent service that the establishment was rendering.
My only problem was, and is that I never got my $25 referral fees for the 3 customers that I sent there after I left ... You owe me Marissa ;)
Recommended: Yes
Bruce
Feb 12, 2016
Well-looked after, clean, nice people
I was impressed. I had a storage unit for over 2 years and the people were always very nice. I only give 3 stars for the pricing since the cost of my unit was hiked dramatically over the period I had it: I mean almost doubled. But I never got broken into and the facility was always immaculate.
Recommended: Yes
Andrew Avanzado
Feb 12, 2016
Secured place
Nice facility with good staff.
Recommended: Yes
Rolando
Feb 12, 2016
Good place to do business
I've been storing items here for many, many years that I'm considering applying for a job here LOL
Recommended: Yes
jose martinez
Feb 12, 2016
acceptable
It's been satisfctory experience.
Recommended: Yes
Mark
Feb 08, 2016
Everything was simple an fast.
The initial paperwork was simple and customer service was great. The facility offers lift trucks for better access to the 2nd floor. They also have better hours of access than most places in the area.
Recommended: Yes
Wendell
Feb 01, 2016
Quick and Easy!
I arrived at Van Nuys mini Storage and was kindly greeted by the receptionist. She then proceeded to show me the storage unit to make sure it was up to my standards, and it was. I was then given a detailed description of the paper work. Before I knew it I was unloaded and on my way.
Recommended: Yes
George
Nov 12, 2015
Maria the Assistant Manager greeted me and was very helpful and professional. She explained everything carefully and kept checking for my understanding.
Recommended: Yes
Olla
Oct 30, 2015
overall good place
Just got a space recently and like it so far. Got a good deal.
Recommended: Yes
Matthew
Jul 08, 2015
Thanks for the Space
Not a bad deal price wise... but wish I had a 1st floor Unit
Recommended: Yes
Isabel
Jul 03, 2015
Front gate always open my unit was broken into and things stolen
Not a good experience unit was broken into and TV and computer stolen from my unit on site security or woman who spends the nite was no help and very rude so I took my business elsewhere and I will never use this place again
Recommended: Yes
Karen Shaul-Lopez
Jun 30, 2015
employees are very nice, esp. Marisa the manager, too bad there is no security on site, please reduce units' prices.
It's great but expensive, please reduce the monthly price.
Marisa the manager is quite nice and very welcoming. I would recommend this place to my friends. Employees are very nice and professional, too bad there is no security on site, please reduce units' prices.
Thank you ð
Recommended: Yes
Jhoan Ronquillo
Jun 29, 2015
Cheap and honest
I started renting a unit a couple months ago. Just getting the unit was so much easier than I thought it would be. I walked in to the office and the staff was really nice and easy to talk to. They answered and explained everything thoroughly. If you want something easy and cost a small amount of pocket change you can surely trust this place is where you want to rent.
Recommended: Yes
Joel
Jun 03, 2015
Very good
Recommended: Yes
robert
May 24, 2015
Recommended: Yes
jason feinberg
May 15, 2015
the best site,great storage,best price
This site was a great help.It saved me hours of calling and the facilities they represent are all the best.You can't go wrong with sparefoot
Recommended: Yes
Stephanie
Apr 25, 2015
Great experience and location. I feel confident my belongings are safe.
Recommended: Yes
Alexandra
Apr 21, 2015
Good customer service.
Manager and assistant manager were very helpful and understanding. Place was well secured and clean. Overall happy with my decision to do my self-storage here.
Recommended: Yes
Reymundo
Oct 30, 2014
I was disappointed that this facility did not accept AMEX in accordance to your website feature information.
Recommended: Yes
rene anthony
Oct 11, 2014
i really liked the attendant,they were very helpful when it came to allowing me to view different unit sizes so that I was able to choose the Right one for My needs
Recommended: Yes
Marshall
Sep 25, 2014
Staff was very helpful. Great access.
Recommended: Yes
giovanni
May 05, 2014
Recommended: Yes
David
Feb 27, 2014
Clean and great people.
The unit was very clean. The whole area was very clean. People are great and helpful. I had a lot of extras because I registered on line, and they honored every one of the extras (discount, no admin fee and a free lock).
Recommended: Yes
Joseph Reese
Nov 19, 2012
Pleasant staff, fair pricing
Recommended: Yes