Jan 24, 2019
Great and convenient location
Chose this facility mainly for its great reviews. Pricing which was the second factor really helped. Once I placed my reservation I received a call verifying my confirmation shortly and was talked to in a non pressured way.
Came in the same day and really liked that I wasnât being upsold, actually I was recommended to possibly go smaller.
Paperwork was a breeze and 20 minutes later I was placing the lock on the rented space.
Access is great, sadly stairs are a little narrow if you have a 2nd floor unit but if you arrive between 9am-6pm you can use a lift they provide free of charge.
Nov 04, 2018
Good facility for good price
Very good location, friendly staff, wide roads inside
Jun 23, 2018
Great storage facility
The lady in the office is wonderful and the unit was clean when I moved in. The price is very reasonable.
Mar 11, 2017
Great Customer Service
I was treated so wonderfully by staff. The storage unit was exceptionally clean.
Mar 10, 2017
Friendly and helpful staff
Close to my house
Good experience with the location
Mar 09, 2017
Love this place! Great price!
Wonderful customer service. Forklift available for second floor storage is amazing.
Mar 01, 2017
Great customer service!
They were very helpful in my stressful time of inflexible moving. I felt welcomed and taken care of. Their fork lift is helpful in moving large items into the storage unit.
Feb 07, 2017
We are happy, currently, with this locale
Have expressed interest in a first floor unit and would like to be kept abreast of any and all opportunities that may arise. Other than that all is well.
Feb 07, 2017
safe and clean
This is a good storage facility. It feels safe and the people working there are really customer friendly and accommodating. The only reason I didn't give a 5 star for customer service is that they are not always open at a time when I am free to go there. However, they still do have pretty good opening hours. I wish it was priced a little lower, but I am from Europe and maybe the prices in L.A. are just that much higher.
Feb 06, 2017
Clean, secure, great staff!
Great facility! Clean, secure, friendly!
Feb 03, 2017
Friendly, Helpful, Clean!
Moved in yesterday, learned how to maneuver the forklift to get to my second floor unit. Helpful and pleasant staff!
Nov 01, 2016
This storage facility is conveniently located
Rental fees are below average and customer service is fabulous
Oct 02, 2016
Great prices and great service
They have forklifts And many other equipment to move all your stuff very high ceilings
May 02, 2016
Mar 24, 2016
Marissa was most kind and helpful woman! She helped me chose the right size unit for my needs!!
Mar 19, 2016
Marissa is a wonderful woman, very friendly and a fantastic worker!
She was so very helpful in making suggestions regarding the unit size I should consider in accordance to my needs. The entire location of the business is well kept and very organized.
Feb 18, 2016
I have sent many friends to your site now.
I have used this facility in the past for about 4 years. I now came back to use them for my storage needs again. they are very well priced, and they have a nice friendly staff to help you. I never had any problems with theft or any kind of trouble. I highly recommend them to everyone.
Feb 12, 2016
Highly recommending this mini storage without any reservations
There are aspects of business that are not usually visible to everyday client, and as a property manager of over 30 years, I came to observe, and appreciate the excellent service that the establishment was rendering.
My only problem was, and is that I never got my $25 referral fees for the 3 customers that I sent there after I left ... You owe me Marissa ;)
Feb 12, 2016
Well-looked after, clean, nice people
I was impressed. I had a storage unit for over 2 years and the people were always very nice. I only give 3 stars for the pricing since the cost of my unit was hiked dramatically over the period I had it: I mean almost doubled. But I never got broken into and the facility was always immaculate.
Feb 12, 2016
Nice facility with good staff.
Feb 12, 2016
Good place to do business
I've been storing items here for many, many years that I'm considering applying for a job here LOL
Feb 12, 2016
It's been satisfctory experience.
Feb 08, 2016
Everything was simple an fast.
The initial paperwork was simple and customer service was great. The facility offers lift trucks for better access to the 2nd floor. They also have better hours of access than most places in the area.
Feb 01, 2016
Quick and Easy!
I arrived at Van Nuys mini Storage and was kindly greeted by the receptionist. She then proceeded to show me the storage unit to make sure it was up to my standards, and it was. I was then given a detailed description of the paper work. Before I knew it I was unloaded and on my way.
Nov 12, 2015
Maria the Assistant Manager greeted me and was very helpful and professional. She explained everything carefully and kept checking for my understanding.
Oct 30, 2015
overall good place
Just got a space recently and like it so far. Got a good deal.
Jul 08, 2015
Thanks for the Space
Not a bad deal price wise... but wish I had a 1st floor Unit
Jul 03, 2015
Front gate always open my unit was broken into and things stolen
Not a good experience unit was broken into and TV and computer stolen from my unit on site security or woman who spends the nite was no help and very rude so I took my business elsewhere and I will never use this place again
Jun 30, 2015
employees are very nice, esp. Marisa the manager, too bad there is no security on site, please reduce units' prices.
It's great but expensive, please reduce the monthly price.
Marisa the manager is quite nice and very welcoming. I would recommend this place to my friends. Employees are very nice and professional, too bad there is no security on site, please reduce units' prices.
Thank you ð
Jun 29, 2015
Cheap and honest
I started renting a unit a couple months ago. Just getting the unit was so much easier than I thought it would be. I walked in to the office and the staff was really nice and easy to talk to. They answered and explained everything thoroughly. If you want something easy and cost a small amount of pocket change you can surely trust this place is where you want to rent.
Jun 03, 2015
May 24, 2015
May 15, 2015
the best site,great storage,best price
This site was a great help.It saved me hours of calling and the facilities they represent are all the best.You can't go wrong with sparefoot
Apr 25, 2015
Great experience and location. I feel confident my belongings are safe.
Apr 21, 2015
Good customer service.
Manager and assistant manager were very helpful and understanding. Place was well secured and clean. Overall happy with my decision to do my self-storage here.
Oct 30, 2014
I was disappointed that this facility did not accept AMEX in accordance to your website feature information.
Oct 11, 2014
i really liked the attendant,they were very helpful when it came to allowing me to view different unit sizes so that I was able to choose the Right one for My needs
Sep 25, 2014
Staff was very helpful. Great access.
May 05, 2014
Feb 27, 2014
Clean and great people.
The unit was very clean. The whole area was very clean. People are great and helpful. I had a lot of extras because I registered on line, and they honored every one of the extras (discount, no admin fee and a free lock).
Nov 19, 2012
Pleasant staff, fair pricing