Jun 04, 2020
Storage safety and cleanliness
Very helpful customer service. Clean and safe
Apr 04, 2020
Public Storage did an outstanding job...
Public Storage did an outstanding job confirming my reservation by making personable phone calls, they exceeded my expectation when it came to scheduling appointments to check in especially during this pandemic. The staff were extremely friendly and my experience was so great. I highly recommend them!
Dec 14, 2019
great storage unit.
I like the security and space it's self. It's very clean and love it's indoors. Wish there was cameras at one of the ends. And also wish they stayed open till at least 7
Jun 05, 2019
Nicole was Outstanding.
Nicole was Outstanding. She was very efficient nice and very knowledgeable. And the entire time very sweet. She answered all my questions. Can't say enough nice things about her. The place is clean and very easy to access.
Mar 21, 2019
Brian and staff at Santa Monica blvd
Brian and staff at Santa Monica blvd. And Highland are amazing! Wonderful staff... Great help +Service Needs... Thanks guys... Maria & Johnny
Ronald Del Cioppo
Jan 25, 2019
Excellent service, great place, and people.
Jan 21, 2019
Lee Is as Real as they get!!
I had the worst life experience Where my belongings were put somewhere I have no access to. I made a reservation online for a 5 x 5. Lee helped me throughout the whole process. He asked me the best qualifying questions so I could pick a storage unit that suited my needs. And I decided on a 5 x 7. I didn't feel like I just found a place to put my things I felt like I found family to watch out for me. Lee went above and beyond What I would expect any sales associate to do thank you so much. Anywhere else and I would've lost my damn mind
Maria D Fernandez
Sep 24, 2018
Clean facilities, helpful staff.
Clean facilities, helpful staff. I would have liked to know in advance about the extra fees, such as the insurance fee, which was waived because my home insurance covers my belongings. And I appreciated the 50% off the first month's storage rent.
May 23, 2018
Public storage was very professional...
Public storage was very professional polite & very friendly . Terry & Omarr were very good at making me feel comfortable . I viewed a unit & I took & rented it then & there . Their prices were very reasonable & the facility was clean & the security cams worked . I knew my belongings would be safe & I could sleep knowing I made a great choice with public storage ... BTW: I have to say that Omarr was very good & thorough explains my contract .. THANKS GUYS . David C.
Apr 14, 2018
Using 20+ years...
Have been using this location of Public Storage (8460 Santa Monica Blvd) for over 20 years. Have always had first rate service from everyone at the front desk I've ever worked with. I've changed units multiple times as my needs have changed and they've always been friendly and helpful each time, trying to find me the right space to suit my needs.
Aug 31, 2017
Loved working with Sharon
Loved working with Sharon! She made everything easy to understand and do for my first time using Public Storage!
May 09, 2017
Jovan was very helpful! Great customer service! Fast and easy check out. Explained everything thoroughly.
May 02, 2017
Jovan was extremely helpful and provided a lot of info and showed me the various products available to help me move. Space is perfect and clean!
Apr 22, 2017
Incredibly helpful! Jovan, Claudia and Brianna were very patient and informative. It was a quick and simple process. Thank god !!
Feb 10, 2017
Definitely recommend this location! Clean, and the staff is great all the time. Thanks Keith and Claudia for bringing a laugh out of me and being so helpful and courteous. For sure a power team!
Dec 07, 2016
Keith has been very helpful in making sure I found the right size unit, as well as all the correct packing/shipping materials per my description of the items I'll be moving. It's always great to feel confident going into situations like this, and I feel like I have everything I need to know, and they'll be here for me should I forget or need assistance in the future. Thanks, KEITH!
Jul 26, 2016
Great staff in person but a little short on the phone
Great rate, helpful staff, clean and organized units. I wish my unit had elevator access but since it's a smaller one, it's understandable that it's only 1 level of stairs up.
Mar 20, 2014
Very Helpful and friendly
Super nice friendly staff. Clean facility. Great experience. I wish the hours were later though.