Airport Mini Storage - Los Angeles - 5221 W 102nd St

Amazing

Evelyn Munkel was very polite and helpful , she even stayed pass closing time to help me

Recommended: Yes

Friendly and professional

The manager was very nice and professional. Move in was a breeze. I am very satisfied.

Recommended: Yes

Storage unit was best price found in the area

You get what you paid for. Location is convenient to where I work.

Recommended: Yes

They can do better

They really weren't trying to help me nobody was at the place or answering the phone until 4:30 then I was told to come the next day that my pricing would be the same but it wasnt. Other than that I was fine

Recommended: Yes

Evelyn was great!

Evelyn helped me get into the right size storage for my needs and also the easiest to get into, which i really appreciated. Will be recommending to others for sure.

Recommended: Yes

Less Expensive Than Most

I've been renting my unit for about seven years now. The price is great considering the size of my unit which is the second biggest unit available and its big. The place is clean the customer service/onsite manager, who was here when I first got my place and up until about a year ago, Anthony, is the best. He transferred to another facility, and there have been a couple of people and they are good as well. The reason for the medium range stars rating is the business hours they keep. If you want to know why they are less expensive than almost any other storage places is because they are open 9am - 5:30 pm M - Sat closed on Sunday. As a contractor those hours really truly suck and has made my life miserable many times. I start work at different times sometimes as early as 4:30am or 6:30am but even if I started at 9:00am I don't have access to my unit for tools etc... before work starts. So, I have to try and cut my day short to get there by 4 or 4:30 pm to have time to dig out what I need for the next day before they close. And I'm usually working across the city so I have to stop work at 3pm at the latest to drive there. But, you also have the weekend, you say. No, you have Saturday and I usually am working Saturdays, so, again I have to plan on starting work at 10 or later or leave work at 3pm which isn't always possible. If it is then I have to get what I need for Monday on Saturday and drive around all weekend with a bunch of stuff on top of all the stuff already in my truck.

Recommended: Yes

Better priced and easy storage.

Evelyn was so friendly and helpful. Location is really easy.

Recommended: Yes

Customer Service that left me smiling- Thanks Evelyn

I have been with airport mini storage for 12 years and was satisfied with the service I had been getting. Today I had an issue that could cause problems but with the service that Evelyn provided me...which was above and beyond what one might expect...I was able to resolve that problem and walk away with a big smile one my face. Thanks Evelyn...you are a person of the people and someone I enjoyed meeting.

Recommended: Yes

Fast services!

Very helpful! The gentleman Joseph that was there on Saturday was very patient and helpful. The process way easy and I got moved in right away.

Recommended: Yes

Cheap but sketchy

The woman gave me a great deal but wasn’t at office when arrived. Had to call multiple times before she picked up, about 20 minutes. It took another 10 before she arrived to check me in and show me storage space. The facility looks like a place where someone would get murdered in forensic files

Recommended: No

Good customer service

Had a good experience here so far

Recommended: Yes

Fast move-in and great service

Found this place on Sparefoot. Convenient location near LAX. Got registered on-site within minutes and moved in the same morning. It was my first time using Sparefoot and also renting a storage unit, I had a great experience.

Recommended: Yes

Affordable storage near the airport.

This storage facility was the best priced of any we found in LA and conveniently located near the airport.

Recommended: Yes

Keep it up

Am satisfied wirh the services offered and the monrhly pricing is perfect. Special thanks to Anthony Cotton.He is a great guy. Keep up the good work .

Recommended: Yes

Best Prices, Great Manager Anthony

They had the best prices in the area. This facility is a low cost alternative. On many of the units you can drive right up to the storage unit. There are some limitations, such as no Sunday Access, It is small, there are units on the ground, and some are up high that require ladder or electric cart to access. Anthony was our check in manager, and he is wonderful. He was very helpful in locating the appropriate unit. He set us up, and we moved in.

Recommended: Yes

good service and very close.

The manager was very nice and good customer service.

Recommended: Yes

Great service

Clean, organized, and let me borrow a dolly.

Recommended: Yes

Good customer service

The gentleman was very nice and helpful.

Recommended: Yes

Great Place !

Honest people and great service !

Recommended: Yes

Friendly, safe, efficient.

Airport mini-storage has been unfailingly kind to me and I have never had any problem with them. It's true! The prices are good and the storage facilities are fine. The hours are good too.

Recommended: Yes

They're constantly increasing prices and they need to extend their hours.

My biggest issue is every time I need assistance they are on lunch or out the office. I also hate that the online system has an incorrect address attached to my account. I also don't like that I can't pay a lesser amount online.

Recommended: No

Thank you

:) very very very much it was wonderful

Recommended: Yes

Great storage place

Clean, friendly and super convenient

Recommended: Yes

Their customer care is phenomenal, facility always perfect.

The customer service at this facility is perfect, Alvin is who I work with. he goes over the top to make sure all is good.

Recommended: Yes

Convenient

Great manager. Some staff less concerned about customer satisfaction. Super glad i found them!

Recommended: Yes

Great Suctomer Service

My sisters and I have been a member for many yeas. When Anthony arrived, he has provided us with great service for many years.

Recommended: Yes

Costa Mesa Mini Storage Customer

This storage facility is located near us so we like it. It's a bit pricey but that's what we get for convenience.

Recommended: Yes

An affordable storage solution at a convenient location

Overall, Airport mini Storage is exactly what I needed. It is affordable and has a variety of sizes available. The reason it is a 4/5 is because their hours are limited compared to other storage options and they do not have a sprinkler system for a fire emergency.

Recommended: Yes

Jorge Q.

The place is great. We've never had an issue and we've been clients for 3 years.

Recommended: Yes

Excellent customer service but lacks equipment.

I've been a customer for almost 2 years. I love the friendly staff and the cleanliness of the place. It could get some upgrades, but it's ok overall. The only thing I think they can improve on is on equipment. A lot of times when I have to go to my storage unit there is no equipment available. My unit is on the top and I require a ladder. There isolated not one ladder, and most of the time is in use. One time I had to come three days in a row and had to wait for hours to get a hold on that ladder. After I got the ladder there was another tenant that needed it and I was getting mad and pressuring me to give him the ladder. Airport mini storage definitely needs to improve on this. Also, access hours are horrible.

Recommended: No

Been putting stuff there for a long time

The facility is old and not the cleanest...but it's cheaper than others and nearby so I stay.

Recommended: Yes

Safe & Pretty Convenient

The place is secure, clean, fairly priced. We have had our belongings here for over a year. The staff is responsive and helpful. I wish the gate opened automatically upon exit as it's awkward to have to get out again to punch in the code to open the gate both ways.

Recommended: Yes

Good value

It's a good value for my needs. Thanks

Recommended: Yes

Company keep raising rent. Long term renters out, new in, for more rent.

Alvin and Linda are the only reason I stay at Costa Mesa Storage. They are very kind and helpful and make it easy for Me to come in and pick up My work truck everyday. It is so nice to see their happy faces everyday after a days work!

Recommended: Yes

Limited amenities, but still good.

You basically get what you pay for here. The place is clean and the staff is friendly and hard to beat the rates. But if you have a second level unit, you have to use a mobile hydraulic lift to move your stuff in. No elevator or even a second floor, just high up units. Also you can only access during 9-6 Monday through Saturday. It was worth it for me though

Recommended: Yes

Cheap and clean

I'm paying $59/mo for a 4'x8'x8' unit - unbeatable price here in LA. Anthony, the manager was helpful and friendly getting me set up, and even gave me a discount on my first 2 months! However, my unit is an upper unit, which means you have to roll a portable metal scaffolding stairs tower thing to access it, and a portable crane if you have heavy items. There is only one of each of these, so if someone else is there, you have to wait until they finish. Also, the units have no lights, so you have to bring some sort of portable light source if you want to organize or find certain items. For the price, I'm willing to make the sacrifice (and of course, this only applies to upper units), but if there were a second stairs tower and crane, I'd give it full 5 stars.

Recommended: Yes

The sales rep was great.

The rep was helpful, informative and really great.

Recommended: Yes

excellent

Helpful staff awesome service!

Recommended: Yes

This place is a dump!

I was brought into the office due to an online special. I was satisfied with the space and the service was okay. The staff was helpful. The place wasn't too dirty. I was upset to find out you aren't able to access the property on Sunday. They should also warn you about the homeless population right outside of the gate. Needless to say, I paid and I'm never moving in. I don't trust my things here. Bottomline.

Recommended: No

Clean & friendly

I'm happy I chose this facility I got 3vmobths 1/2 off & the customer service was impeccable.

Recommended: Yes

My only concern is the danger of the upper units. I am not comfortable with having to climb the steep steps on the ladder with my to be stored items and then only having a small platform for support. Anthony was very receptive to my concern and I am to go back in and see if I can get a lower unit. At the time I went on line, my concern was price and I reserved according to price.

Recommended: Yes

Fantastic Experience

I was in such a hurry to find a storage facility and shopped around for a couple of hours in satisfied w/ prices, customer service etc.. Then I spotted Costa Mesa Mini Storage and pulled in and was immediately greeted with a great smile from Linda. Long story short I received an amazing deal on my rate and Linda and Albert have exceeded my expectations when it's come to accommodating a customer. Great employees = Happy Customers!!!**Thanks Costa Mesa Mini Storage**Rachael

Recommended: Yes

Extra Mile Service

I really appreciate how the staff has gone the extra mile to protect my belongings. One day, when I had put the lock on incorrectly, I came to my unit to find another lock on it. It was immediately removed upon my request, and I was shown that I had not properly secured the unit. I appreciate how the manager, Alvin, really made the effort to get the right unit for my needs. I appreciate the various specials that have made the unit comfortably affordable. All the staff is very friendly and helpful.

Recommended: Yes

Manager was very friendly

Same price as advertised and not a penny more. Move in was straight forward and simple. Easy to access and find. Great customer service. Thanks.

Recommended: Yes

Facility not upgraded in relationship to cost increases.

Prices have really skyrocketed since I first opened my storage unit approx. 3 yrs ago, so now I'm not seeing it as an affordable option for storage since it is a very old facility with minimal lighting so I had to bring in extension cords and lamps in order to work in my storage room. It was worth it because the cost was compatible but now that costs are as high as some state of the art storage vendors that have high security and ample lighting I am in need of additional storage and will be shopping around. Also, the location dictates the clientele sometimes and I have been hassled by unsavory characters for no reason while on site. I don't feel it is right to raise the rates so high until some of this is improved.

Recommended: Yes

wonderful place are recommended

With my eyes closed recommended it's wonderful no complain

Recommended: Yes

Happy Client

I am happy with everything overall with CM mini storage... especially Alvin and the rest of the crew, who are always kind and helpful any way possible. It's also very convenient being so close to home. I would recommend this storage to anyone. Thank you for all your help and kindness 😊

Recommended: Yes

The manager, Anthony was great. Gave good advise on size of unit.

Recommended: Yes

Great place!

Having been a customer here for 3+ years, I can say this is the top facility in the area (as on occasion I have compared it to others). The management team, Alvin & Linda, are always friendly & accommodating. The location has easy access to the 73 & 405 fwys. And the restroom is spotless (I actually think it's cleaned with a toothbrush : ). I highly recommend (& have) this facility.

Recommended: Yes

Great secured storage at a fair price.

I've been a satisfied customer since 2008. Never had any problems with security and your staff is friendly and helpful. A big shot-out to Anthony, who has always gone above and beyond to accommodate me whenever I needed to make changes, and for being friendly and professional at all times. Great service!

Recommended: Yes

I love it

Everything is wonderful i to love mini storage and I try so many but this one is the best

Recommended: Yes

Anthony is the best!!!!

Having Anthony there for such a long time gives me the security that a friendly and responsible person is there.

Recommended: Yes

Cool people cool place

Very Nice place I have sent a couple of people there

Recommended: Yes

Quick, Helpful and pest price on the market

I needed a place to put my stuff quickly. This facility fit the bill. They helped me obtain a unit and when I needed a larger one, they let me know immediately when they found one which allowed me to move things without having to haul it all over the facility and I did not need a truck! While the staff has changed over the years and I have moved some distance and there are closer units, I stay here because they worked so hard to accommodate me and my needs. In fact we just talked yesterday when I was introduced to the new employee...and she is as nice as ever.

Recommended: Yes

Convenient, clean, and excellent customer service!

Convenient, clean, and excellent customer service! The location was perfect for me, but beyond that... the facility is well-managed, and the customer service is exceptional!

Recommended: Yes

Excellent customer service and clean rooms

I like this place . Items are safe and security it's safe ! Also the staff are friendly. The manager Alvin is a great guy and welcomes you !

Recommended: Yes

Thank you!

Thank you very much for all you do!

Recommended: Yes

Super location, Professional people = satisfactory + experience

Personable and professional management with courtesy. Couldn't ask for a better setup. Highly recommended. the on-site manager is wonderful!

Recommended: Yes

Great Place! Great Customer Service!

I have to say, this is one storage facility I will highly recommend! This is the 2nd time I've rented from Costa Mesa Mini Storage and the customer service is above and beyond what I would expect from any storage place, friendly and helpful. That's always nice, especially when it comes to moving day. The units are clean and accessible, it's a quiet area and the people are friendly. Plus, the location is great. It's very close to the freeway and main outlets. Great for moving.

Recommended: Yes

I've had a great experience renting from Costa Mesa Storage. Everyone that works there is extremely helpful. This is one of the best storage facilities, I've ever rented from. I really can't say enough good things about it.

Recommended: Yes

The manager has great customer service. He was friendly and helpful. Place is clean and organized. i feel that my items stored are really secured here.

Recommended: Yes

Top notch storage!

Clean facility, secured, and great customer service! what more can you ask!

Recommended: Yes

Customer service was up and beyond excellent.

Wonderful facility and extremely nice and efficient people.

Recommended: Yes

Anthony was terrific. So professional and friendly.

Recommended: Yes

easy and effortless

The Manager is Awesome ... Efficient and Friendly. Hope this guy geta paid his worth 😉 There are camz on the property, but its a one man op, so if the mgr. Is not there, all they have is the cam- tape. There really should be a gate with security codes for the customers. Old'ish facility, could use an up date to better unit doors as well. Its clean tho!!! That and the Manager make the place, and its classic charm with old aviation photos throughout. Thanks For the eaay move in!!!

Recommended: Yes

convenient self storage facility, great price + great location

this is best bang for your buck, it's prime location and great prices are hard to beat.

Recommended: Yes

Great storage facility!

This facility fulfills my storage needs so I've had mostly a positive experience and it's well-maintained so it's nice not to worry about your stuff. My only drawback with this place is lighting, which turns off every 15 seconds without motion. If you're inside your rented storage room without a light, that could be pretty dangerous...

Recommended: Yes

Good service, long access hours

I decided to rent here mostly for the location and the long access hours. The unit it clean but a little cramped.

Recommended: Yes

I feel that My truck is safe, the staff is very freindly and helpful.

I would not go to any other storage company. I have checked out all the other storage companies in the area and I found that Costa Mesa Mini Storage was the best in customer service and price.

Recommended: Yes

excellent place, near airport

overall it is good except pricing

Recommended: Yes

All management is very friendly & extremely helpful!

Alvin is such a nice guy. The storage facility is close to my work & easily accessible. The rates are very comparable

Recommended: Yes

Very clean and friendly management.

For me it's been a great experience. The direct payments is a plus. Access is a little tight for parking my motohome.. But with the help of the management and the tenants that park next to me we make it work. I really appreciate the email notifications of holiday closures so I can pick up and drop off my rig with no frustrations

Recommended: Yes

Alvin, the receptionist is WONDERFUL. It's the price, I don't like.

I am a single senior in need of storage while I am transitioning. The tiny spot I rented is one hundred dollars. I need more rental space and am looking at another storage facility for cheaper price. The receptionist is a fabulous man who is kind, considerate and very helpful. Thanks for opportunity to evaluate. Sfrench

Recommended: Yes

Good deal

Sure I will recommend this storage,goog price,good service and very secure

Recommended: Yes

Great price and nice staff make it a win!

This is the only place I found with a small, drive-up units. It's perfect for what I needed. It's been 3 years and I couldn't be happier. I'm there a few times a month to add/subtract from my unit and it's always convenient!

Recommended: Yes

Alvin is very nice and the check-in experience went smoothly!

Thanks so very much for your help!

Recommended: Yes

Good Value for the money in the area. I just wish there were lights in the smaller units.

Recommended: No

I love that I found this storage

They r very nice with people help out a lot n made it very easy for me n my family

Recommended: Yes

Recommended: No

Im satisfied

Recommended: Yes

Recommended: Yes

not bad for price

dirty at first,then I cleaned the unit out. had a mouse hole, but the guy helped patch it up. security was lax at times.

Recommended: No

Great for the price

This is a good storage facility for your needs. It's not open 24 hours, and it isn't the fanciest-looking, but you can get a lot of room for the price here.

Recommended: Yes

Great customer service!

I worked with a manager named Alvin he was very helpful and quick! I also got a fantastic deal! It's very secure and in a great location.

Recommended: Yes

great place safe place highly recommened.

Good customer service, very clean ,quiet and safe.

Recommended: Yes

Very friendly. Quick service.

Recommended: Yes

Good Price, but limited access

The facility has a good variety of sizes available, but the biggest problem is getting to them if someone is loading or unloading. There is only one way to get in and if you try to drive a rental truck in there isn't much space to work with, and you can only go in so far or risk scraping against a wall when you try to back out. Anthony, the manager, is extremely helpful and accommodating, though and does his best to help you work around problems. Also, if you get a unit on the upper level, you might have to wait because there is only one set of mobile stairs and hand operated hydraulic hoist that you can use. If you come on a weekday, you probably won't have too much trouble, but on a Saturday, there could be a long wait.

Recommended: Yes

Great customer service!

Recommended: Yes

It was suitable to my needs and the service was efficient. Overall, a good experience.

Recommended: Yes

Recommended: Yes

For the price, this is a very good value for storage. Anthony made the start process very easy and couldn't have been more helpful!

Recommended: Yes

I was surprised at the time. I got the space I needed at a fair price.

Recommended: No

I needed a unit at the very last minute and this facility came through for me. The owner was extremely helpful.

Recommended: Yes

good

Recommended: Yes

Heat fan 4 Life

Well we made a reservation thru Sparefoot.. We went to see the unit and went home to think on it. When we went back the unit had been rented ....Yes the one we reserved!!!! The manager helped us out greatly he fixed the problem and gave us a even better storage

Recommended: Yes

They are great

Recommended: Yes

Perfect location for my needs.

Alvin was extremely helpful in locating the right storage unit for my particular needs. Also, there is easy access to the facility from the freeway.

Recommended: Yes

My experience was mostly positive. The manager was very friendly and helpful. The facility itself was clean, but seemed pretty dated and not that secure. The overall layout was somewhat strange, and it was a bit tricky to move things into the upstairs units.

Recommended: No

Cheap, convenient location but not open Sunday

This place is near the airport and the 105 which makes it easy to get to. It's inside location but you can drive your car in which is convenient. It's an old Hughes Aircraft hanger converted to a storage facility. It's old and somewhat dingy but reasonably well maintained. It's pretty cheap. For $200/month I got a very large 11x12 space with 9 foot ceilings. One major complaint is that they're not open Sundays.

Recommended: No

Excellent service and price, decent security

I love it, great people and a comfortable place to store stuff

Recommended: Yes

Recommended: Yes

Very affordable but I wouldn't put anything too expensive in there

Recommended: No

I have only been there for a few days. I have no complaints up to now. Manager was very nice and helpful.

Recommended: Yes

Great facility

I have a storage space with Airport Mini Storage, great area and quiet reasonable. Anthony is a great rep wish many rep was like him highly recommended!

Recommended: Yes

I got ripped off!

Every thing seemed fine for about six months. One day there was a different lock on my unit. I double checked with the office to make sure I was paid up. Every thing was good. I came back the next day and sawed that lock off. Upon opening the door I found more than 75% of my stuff gone! The office said they would report it but when I checked out the next day the office manager when asked if I should state theft as the reason I was leaving said no, that wasn't necessary. He told me I was the first victum of theft I suspect it was an inside job. Ill never rent storage without full video survelance. I believe you get what you pay for.

Recommended: No

if you're looking for a bargain price this is the place. The cheapest units are a biit strange with a 4 ft. high door to a space that's 8 ft. high ??? Not uch if any security (no cameras) that I could see . Poor lighting.... several units appear to be in very dark hallwaays with no lights. No Sunday access. Anthony the manager was exceptional though. VERY Helpful and accomodating. A genuine Nice guy! Bottom line ...Can't expect TO much for the price.

Recommended: Yes

Alvin is very helpful and knowledgable with what he's doing. Always has a smile and will to help. A++

Recommended: Yes

Excellent customer service. I am very happy!

Recommended: Yes

Fabulous! Very Happy with the service and my unit!

I absolutely recommend Airport Storage for anyone's storage needs. The facility is very clean, neat and accessible. Customer service is very good. I got a great deal on a second floor unit and renting the unit and filling out the paperwork was very easy and did not take too much time. My overall experience was great, I experienced no problems or difficulties at all and am so happy to have such a convenient place to solve my storage problems. I am a very happy customer. Thank you Airport Mini Storage!

Recommended: Yes

Friendly service and a great price!

Afordable storage with easy access.

Recommended: Yes

Very good!

the paperwork was thourough and efficient. Wonderful old howard hughes building with lots of aircraft pictures. It's much closer to home. I'm happy.

Recommended: Yes

Best storage facility and people ever!

Ok, I normally don't get excited talking about storage facilities, but in this case, the service was so good, I must comment. When I arrived, Atu (who was filling in for Anthony the manager, whose father had passed away that morning) greeted us and promptly showed us our options. He gave us a great deal (even better than what the Internet advertised) and he even found a unit on the ground level for us! It took about an hour for us there and that included loading all our stuff into the unit. I have used other storage facilities around the country and this was by far the best service I have ever received. A few days later, I returned to add a few things and I met Anthony and he was just as friendly and courteous as Atu. This company does a great job hiring and training their people because they both are excellent representatives of their company. Thank you for making my storage problems go away. Thank you, thank you, thank you! Scott Lindsay

Recommended: Yes

-10

I have had several storage units in my life time this one many items to this day missing! Thin walls and sliced locks renters BEWARE!!!

Recommended: No

infested

Storage units are infested with crickets. They were in all of our boxes, beds, etc.

Recommended: No

Friendly staff! the place was very clean and well maintained!

Recommended: Yes