Oct 06, 2021
CAN DO BETTER
After receiving my reservation.. I got to the facility and immediately realized i was booked for the wrong storage slot. So then i received the wrong storage and nobody present to fix the error immediately. After calling the customer service number and being on hold close to an hour. Both reps were great people but i feel that due to the wrong booking and inconvenience of shortage on space i should have been given a discount on the storage ..instead they booked me a more expensive storage slot. Although i like the overall production i do not like the fact that they did not choose to discount me being they gave me the wrong storage to begin with and did not have the size i needed so to accomodate me they book a way more expensive storage. Cant say ill be here long.
Oct 04, 2021
Easy to reserve, pay and move in!
Customer service representative was awesome. However, representative was unable to reach on-site manager by phone. Upon arrival, I and other customers were unable to locate manager. Regardless, manager was not needed to reserve, pay, or to move in.
Aug 20, 2021
The entire process was quick and easy and seamless. Was able to get moved in just fine
Aug 17, 2021
Awesome customer service!!
The customer service is A-1
Would definitely recommend this storage to everyone I know . Itâs very reasonable in cost . Clean and pretty peaceful