Dec 01, 2020
I have been a customer since 2008 and...
I have been a customer since 2008 and every year my storage payments goes up.
It is too expensive. Customers like me that been for a few years should get a break, especially now with the pandemic and people like me with no job, no unemployment and no stimulus checks for almost a year.
That is something that corporate should take in "CONSIDERATION".
I'm up to my last savings and trying to seek help so that I don't lose my storage unit with all my personal belongings and especially my memorabilia.
Sep 18, 2020
Great security and helpful staff
Great security and helpful staff
Jun 23, 2020
Very helpful and friendly customer...
Very helpful and friendly customer service.
Dec 30, 2019
New Customer Review
I reserved a unit on the website because the price fit my budget for the amount of space I needed. I met Livette when I arrived and she was very polite and asked me what I was storing. When she agreed that the unit I reserved met my needs, she showed me the unit. I liked it so I bought it. There weren't any crazy upsells which was what I was getting prepared for. Only thing was the insurance is required on the unit. I felt that should have been mentioned on the reservation web page. Otherwise great experience
Jul 23, 2019
Had to change unit
Had to change unit. Got help immediately my problem was solved in no time! Great service, kind customer service. Thank you
Jul 23, 2019
Smoothly accomplished rental
The person I dealt with was helpful and efficient. My rental was quickly accomplished.
Nov 05, 2018
Straightforward and helpful
Straightforward and helpful. Great customer service very friendly.
Jul 03, 2018
The staff was wonderful
The staff was wonderful. I just wish there was a better description online ex: I wish I knew I reserved a room with a ladder.
May 01, 2018
I was client of Public Storahe in 2007 at 21 street in Astoria , that is why i decided rent a storage again . The place at 3204 Northem Boulevard bis very good for me because is close and easy to b there. The person Marlik who was open my account is very helpful and gave me all information about and I am very satisfied with my unit storage.
Apr 16, 2018
They did a great job accommodating me for my moving and helped made it easier for me to store my items
Nov 04, 2017
THE STAFF IS VERY FRIENDLY AND PROFESS ...
THE STAFF IS VERY FRIENDLY AND PROFESS IONAL.THEY ARE VERY HELPFUL
Sep 25, 2017
The disfunctional access code system is ...
The disfunctional access code system is keeping me from giving this facility a higher rating.
Sep 04, 2017
Victoria was very helpful,helped me get a good size and at a great price. I'm not sure how long i will need the space for,and all my items we're packed but she showed me a product damp check at first I told her no my furniture is from ikea, but once she told me I can use it anywhere after I move out it was sold...! Diamond was also very friendly.. great girls to have working at that location... 5 stars
Aug 15, 2017
The facility is clean, well-lit, secure, and the staff is great! My moving day was one of those where everything that could go wrong did, so I am forever grateful to have been helped by Miriam and Jerea. They were so helpful and friendly and definitely saved the day! I have used Public Storage a few times before and in different cities, but this location has been my best experience, especially as it relates to customer service and professionalism.
Aug 09, 2017
I was helped by Diamond and Brittany. When I say "helped" I mean they were sent by God himself to hook it up. I'm pretty sure they're angels with brightly colored fingernails. The unit is so nice I'm thinking about moving there. I'd give them 10 stars if I could. Gotta go. Nap time.
May 31, 2017
I came by with a carload of materials I had received for my non profit as a donation. Needing a last minute storage, this location was not only the least expensive (by far), but also extremely clean and convenient. I was greeted by the staff member Brittany, and the manager Tina. They not only made my move in quick and easy, but even helped me to make sure I found my space and was moved in comfortably and quickly. The location is extremely clean, very well lit and has carts and elevators for easy moving. I was dreading finding storage, and was so extremely pleased and surprised at the incredible customer service experience and facilities. Highly recommend to anyone looking for storage!!!
Jessica M. J.
May 24, 2017
Great Staff Members
The service provided was efficient and thorough.
Aug 04, 2015
When I get to the storage, nobody is in the office. There was only one lady taking care of whole storage. It would be great help if there are more employees to take care of customers. Second thing is that the ladders are pretty worn out. Need to replace them.
Feb 15, 2015
Fath , Justice , Peace
First of all thank you for the fantasic storage! Secondly I knew that's it's big business that not far when someone leave his stuff for while to take advantage of his stuff and put it up for sale that's injusice (( if )) he can't pay his or hers bill, it should be held Intel he someone from the family been authorized by the owner of the (( locker )) comes to puck it up, this low should be inform in all Stoarge around (( USA )). Thanks For Your Conceran on This Matter Sincerely Akram Joudeh
Jun 08, 2014
Everything was simple and easy to understand/complete.
It was great dealing with the team at this location. They were very informative and helpful about getting my stuff into storage. They explained everything about costs and logistics in detail, so there were no surprises.