Jun 05, 2020
Everything is great except for the...
Everything is great except for the price..$130 a month is kind of too much for a 5x10 storage.
May 19, 2020
Really great customer service and very...
Really great customer service and very efficient thank you for proper communication
Apr 07, 2020
Staff is very friendly though.
The prices are too high and I'm not satisfied with the fact that I have to buy separate insurance to make sure my items or should cure from theft this should be something then is guaranteed
Mar 11, 2020
Tina is absolutely amazing! She was so welcoming and very knowledgeable!
Feb 23, 2020
Very clean and helpful knowledgeable friendly staff
The only drawback i can see is there are no dumpsters.
Feb 08, 2020
Theres no dumpster. You have to take trash with you
Dec 09, 2019
Excellent service. Wish prices would be lower overall to allow longer terms. Typically do not wish to spend too much for long term.
Oct 14, 2019
The best storage deal in our area.
4.5 STARS out of 5.
Things to do or do better. You must get out of the vehicle to enter gate code to open/close, not fun in bad weather. Have a drive up code box instead. Unit numbers are very hard to see when in the vehicle. They are small and at top of unit.
Good stuff: Pretty much everything else! Great price on a 10 x 20 drive up unit, this really made a huge difference, rather than unloading to a cart, going thru a door and down a long hallway to a unit. Open long hours & open 365 days. A light in the unit to give some light, way better than nothing. Extra close to my place.
Sep 16, 2019
Staff was beyond friendly!
Staff was beyond friendly!! The place is so clean and such a good feeling environment. Prices are great too! Just want to keep saying how awesome staff is here!!
Jun 26, 2019
Great customer service
Great customer service
Jun 03, 2019
Tina was so much help and treat with respect. She did everything possible to made everything go smooth as possible. Josie to was a great help in everything running smooth.
Marleece Goo Sun
Mar 05, 2019
Every time I have rented a storage...
Every time I have rented a storage space at this location at 16700 Red Hill in Irvine, the service has been excellent. This team is very friendly and efficient and extremely helpful. They all do an excellent job! Thank you for your fantastic service with a smile!
Feb 11, 2019
Very clean, easy access to the storage lockers. The workers are helpful and friendly. Will recommend to everyone who needs a storage unit.
Dec 21, 2018
Clean convenient and number one very...
Clean convenient and number one very secure
Dec 10, 2018
I read on the receipt that I received...
I read on the receipt that I received after purchasing a lock from your company that I had 30 days to return items in good/same condition. I located a lock that at I had previously purchased so when I went into the Long Beach Cherry Storage facility I informed that they did not accept previously purchased locks because they didn't know where they had been or used. Why do you state you can return items if it is a selected item/s? That is a misleading statement. Please notify me of your findings in this matter at your earliest convenience.
Nov 07, 2018
I got business done fast and the rates is affordable, good stuff. Thanks!
Jul 13, 2018
Was fast and easy and very clear on...
Was fast and easy and very clear on options and prices etc. I felt like I got a good deal for what I needed.
Jul 09, 2018
Polite, easy to get a unit and overall satisfied
May 31, 2018
After a recent rental of a second space...
After a recent rental of a second space in the same facility, I was not given the promotion because I'm already renting a space so I had to pay full price. Thinking it was going to be a deal, I was disappointed not getting the rebate. Now yesterday I received an email that my first rental space is raising the price by 36.00dollars. I been there for aliitle over two years. The price is getting pricy and will have to make alternatives soon. It's crazy but it's business.
Mar 05, 2018
Great customer service!
Tina and Gary were awesome. Wonderful customer service and found the exact right space for me. Thorough and pleasant to deal with. Thanks Public Storage.
Feb 18, 2018
The check in and reservation process...
The check in and reservation process was super easy The staff was friendly, courteous and professional. They offered me all types of options and walked me out to show me units that were available for rent. I appreciate being shown the units. I felt comfortable knowing that all my very special personal belonging would fit inside the unit. Move in day was very easy and the access to the unit was easy. My one concern is that there seems to be renters there often spending too much time there. I don't feel 100 percent secure.
Jan 03, 2018
The advertising always says $1 for the ...
The advertising always says $1 for the first month and that's how they get people to sign up but he first month this time was not $1 and due to short notice and location we had no choice. Your supposed to save money when you put stuff in storage but this place forces you to use more.
Nov 27, 2017
It was very easy to rent and the people ...
It was very easy to rent and the people were great.
May 13, 2017
Absolute great service from the guys over at public storage well diff rent here again if I ever need the extra space. Tina, Sheri, Jorge and the gang do a stand up job!
Apr 24, 2017
Great place, i feel my things are safe here, they have multiple controls in place (at least in the inside buildings) so only other renters can get to the storage areas. The manager was very helpful.
HINT: Before renting, go online and compare prices. I got a great internet only deal, only because the timing was perfect. The rates change often based on how many open units they have in the size you want. I saved over $50 per month on one of the largest indoor units.
Apr 22, 2017
Cherie was great she helped me out alot I had her running around showing me diffrent spaces and she was so polite and kind about it. She gave me Great customer service the entire time and she found me the right size unit at a good price. Thanks!
Apr 04, 2017
I don't like the idea that I can't ...
I don't like the idea that I can't choose my own rental date. Not everyone can afford all there bills and rent on the 1-10th. I didn't move my stuff in on the 1st & I will always have to pay a late fee after the 10th. When you are in a emergent situation you have to adjust but because I'm disabled and had to move for all my upcoming surgeries. That's the only reason why I had to get storage. Unfortunately, I am on a fixed income until I return back to work so that makes it difficult . I'm going to be more worried about trying not to get a lien on my personal items instead of recovery from my surgeries during these days. Otherwise, your service is just fine!
Apr 01, 2017
Corrine and Jorge are a pleasure to work with. They made it easy for me to get into my new unit. I've been to other PS in the area and this has been the best experience. Thank you.
Feb 15, 2017
From start to finish (actually from start to still going), this place and the ladies, Corrine & Tina, are A-W-E-S-O-M-E !!!!! After looking at several storage locations closer to my house and at first discounting this location because it's located on Cherry Ave, which can be iffy, I was referred here because it's actually in a decent area. The location is clean, it's easy to get in and out of and the staff are courteous, helpful and fun (not necessary but a bonus as far as I'm concerned). Oh ya, it ended up being less expensive too! I highly recommend storage your stuff here!!!
Feb 15, 2017
Organized, professional and very understanding!
Jan 04, 2017
Great Experience and Competitive Price
Reserving online was simple. Being able to see exactly what sizes were available at the location and then reserve it right away was great. And the manager literally called it right away (within 5-10 minutes of reserving) to set up a time for us to come in and finalize everything and get our space. The price wasn't "cheap" but was competitive. The service once there was excellent. The units were clean and well laid out and easy to access. I would definitely use Public Storage again if I need a storage unit.
Dec 13, 2016
Great service and competitive priced!
I went to public storage and Kimberly was very courteous and knowledgeable!
Dec 15, 2015
Called public storage main office, asked us a few questions and gave us a location which was less than a mile away from my office. Went to that location and saw the storage and got a 50% discount on first month signed got the keys abd pin for gate showed us how to access it and hours of the gate done!. 30 mins total time. Thank you.
Nov 03, 2015
Good on site manager. Clean reasonably priced
Nov 19, 2014
always in good standing
i never ever had an issue with ps the company and service are the best to me over all the others i have thought were better
Aug 15, 2014
Public Storage was by far our best storage option due to their competitive pricing and outstanding service.
We reviewed several storage locations and found Public Storage to have the best, cleanest, safest, most accessible storage available. Their service from every person we had contact with was outstanding. We appreciated their time and assistance in helping us decide what space we would need for our items and their competitive pricing.
May 07, 2014
I feel my stuff is safe and easy to get to when I need to.
Apr 09, 2014
Full service storage service.
I had reserved a unit on line and while speaking to the representative I realized I could save more $$ renting a different unit. Very helpful. Thanks !