Tom Hepler
Nov 27, 2022
Easy move in with online contract and texted information.
Easy process to pick my space, sign a contract, and pay first month’s rent. Facility was very clean with easy access. On-site attendant stopped by to check if we needed anything. Would recommend to others.
Recommended: Yes
Belle
Nov 25, 2022
No customer service
While the price we received was great, the service is non existent. We wanted to come see the unit before we rented. Even though the hours are listed till 6pm, when we got there at 4:45 the day before our rental date, no one was there. When I called, it takes you to a call center, but the location and all I was told was to do the rental online. I tried but since my move in date was the next day, it wouldn't let me do it. They even changed the date on their system while I was on the phone but it didn't help. So we went back again the next day. Same deal. No one there. This time when we called, they transferred us from the call center to the location. It went to voicemail. We left a message and when they called back, they said that they are only there until noon. Why are the hours listed not reflective of this? We wansted a lot of time, then eventually did the electronic contract. Then drove around the property in the dark to find the unit. Then of course, the door is smaller than we were told and it drags on the floor when you swing it open. We definitely would have chosen a different unit had we had a tour if someone was working during working hours. So, terrible experience. But it was cheap. So you get what you pay for.
Recommended: Yes
David Henderson
Nov 20, 2020
Clean, secure, and easy to use.
This facility is well managed and very easy to use.
Recommended: Yes
Sandra Sommers
Jul 07, 2020
The process was easy and faster than...
The process was easy and faster than expected. Manager on Site was friendly and professional.
Recommended: Yes
Angela Dallaire
Jun 16, 2020
Julie was a delight to work with
Julie was a delight to work with. She explains everything and very knowledgeable. The space was clean.
Recommended: Yes
J Foley
Apr 27, 2020
Great price - quiet location
Needed a small space and this price made it worthwhile. Tucked away on a quieter road- not many people around. Good space for the money.
Recommended: Yes
Justin Ratliff
Nov 26, 2019
This would be a 5 start no question...
This would be a 5 start no question because Julie is awesome. Her kids on the other hand... I don't need some kid yelling out the window of her car that I can't follow another vehicle in to the property. If this is an issue then the property manager can have a word with me after seeing my code for exit only. Completely unacceptable to be yelled at by some teenager.
Recommended: Yes
Cynthia Cribley
Aug 26, 2019
Park Meadows-South Denver/Lone Tree Location
Julie the property manager had made our move in experience as simple as possible. She answered all questions/concerns we had with timing of moving in and out. We highly recommend this location and working with Julie.
Recommended: Yes
Lauren Marston
Jun 18, 2019
Well maintained facility and above...
Well maintained facility and above superior customer service! Julie made sure I knew all of my options, took me through all of the details of renting, and made me feel very comfortable about the whole process.
Recommended: Yes
Diane Balzer
May 15, 2019
Great service and clean facility
Great service and clean facility
Recommended: Yes
Gina Cominiello
May 13, 2019
Above excellent service from Julie ALL...
Above excellent service from Julie ALL of the time!! We have 2 units and have only encountered great customer service!!
Recommended: Yes
Kyle Adams
May 06, 2019
The woman at the front desk was very...
The woman at the front desk was very helpful and polite.
Recommended: Yes
Jennipher Henson
Jan 03, 2019
On site manager was fabulous
On site manager was fabulous! Covered all my questions and concerns!
Recommended: Yes
Jon Vanderpol
Dec 14, 2018
Julie and the staff have been great
Julie and the staff have been great. Location is convenient, clean safe and well kept. I'm very happy with Public Storage.
Recommended: Yes
Albert Cote
Dec 10, 2018
Public storage in Lone Tree Co.Julie...
Public storage in Lone Tree Co.Julie who's is the onsite manager is Great. Very good customer service skills and a great personality. She answered all of our questions and was very helpful to make it a good experience. Highly recommend this storage facility to everyone looking.
Recommended: Yes
Justin M
Aug 30, 2018
Very quick and simple!
Very quick and simple!
Recommended: Yes
Julie
Aug 01, 2018
Julie is fantastic
Julie is fantastic. Always goes the extra mile for her customers!!!!
Recommended: Yes
Loyce Riddle
Jun 25, 2018
Julie is great
Julie is great! I feel my stored goods are in the best hands knowing she's keeping an eye on things.
Recommended: Yes
Debbie Swasso
Jun 12, 2018
I am very happy with the customer...
I am very happy with the customer service and value i have received!
Recommended: Yes
Kerrie Douglas
May 21, 2018
Julie is fantastic!
Julie at our location was fantastic - pleasant, efficient and helpful
Recommended: Yes
Jocelyn Brown
Jun 30, 2017
Excellent service.
Excellent service.
Recommended: Yes
Brian Miller
Jun 28, 2017
This place was awesome. The manager was very kind and courteous. Simply great. Would definitely recommend
Recommended: Yes
Wayne Graffis
Jun 27, 2017
Fantastic service. Julie was outstanding. She gave me a reminder call this morning. I definitely recommend this store.
Recommended: Yes
John Fuson
Jun 26, 2017
Wonderful staff and great and clean ...
Wonderful staff and great and clean facility.
Recommended: Yes
Jessica Clawson
May 25, 2017
This is taken care of very well! Love Julie!! Such a sweetheart and knows her stuff! She helps very quickly get what ya need and takes care of the place like a boss. So glad I found this place!! You won't be disappointed.
Recommended: Yes
Erich Dippel
May 12, 2017
Great place, great customer service. Ask for Julie, she will help you with anything and everything you need. Not a bad place for monetary storage and at a great price! Thanks for everything Julie!
Recommended: Yes
SK
Apr 18, 2017
Great Experience!
This is my first experience with using a storage facility. The manager, Julie, very patiently walked me through all of my options and helped me to make the best choice for my personal needs in terms of size and cost of the unit. The facility and grounds are very clean and well maintained. I'm very happy that I chose this location, and would highly recommend it to others.
Recommended: Yes
Linda Huffman
Mar 15, 2017
One of the best rental units I've ever used!!
I have used many storage units in the past, but this was one of the easiest most pleasant experiences with setting up storage I have ever had. Julie was so pleasant, and down to earth. Appreciate all she did!!
Recommended: Yes
Heather Mendenhall
Dec 08, 2016
Public Storage - Lonetree is GREAT!
Dalton helped me at the Public Storage - Lonetree location and I had a great experience working with him. He was personable, helpful, and very kind. He was able to help me move out of one storage area into another seamlessly. I highly recommend Public Storage - Lonetree and their friendly and helpful staff.
Recommended: Yes
Tim A.
Nov 04, 2016
Easy and move-in deal made it cheap!
The manager, Julie made the whole process cheerful and painless at the Lone Tree, Colorado units. Very Happy
Recommended: Yes
態業
Aug 23, 2016
Professional
Julie is wonderful. Very knowledgable and helpful! Facility is clean and safe.
Recommended: Yes
Kyle Hoffman
Mar 29, 2016
Phenomenal customer service and great price
Julie was exceptionally helpful and walked me through the complex and showed me my unit. She explained everything very clearly and professionally. She did an amazing job!!!
Recommended: Yes
NOAH
Jan 26, 2016
great place
this company is all about storage!! Very friendly help as well!! highly recommended
Recommended: Yes
Wendy Lerolland
Jun 03, 2015
Friendly and knowledgeable staff!
Great staff at Lone Tree Public storage. Everybody responds quickly, is super friendly and provides excellent customer service. I appreciate being able to pay online, too.
Recommended: Yes
Michael Kay
Mar 21, 2014
Knowledgeable, helpful, friendly staff, clean and secure facilities
I found the staff at Public Storage well trained, even though they had only been on the job a few months when the company acquired another storage site. Adjustments to my contract to remove the charge for insurance (my homeowners' insurance from State Far already covers my belongings in storage) was handled swiftly and with a smile. Can't recommend highly enough, the Lone Tree staff and facility.
Recommended: Yes
