Sep 21, 2021
Very easy online process
I arranged for the unit on the morning I needed it. Arrived two hours later and the unit was cleaned and ready for me to store my items. The lock and paperwork were in the unit as stated.
Jun 29, 2020
it was a very good experience. Melanie was excellent.
Melanie made the whole experience. She was very professional and friendly and went out of her way to be helpful.
Aug 16, 2019
i have know idea how to rate you
i have know idea how to rate you. i have not even tried to move in yet
Jun 04, 2019
Public storage is easy and fair
Public storage is easy and fair. Compared to other storage facilities.
Mar 18, 2019
Excellent experience Very friendly and helpful staff
Nov 02, 2018
Clean, courteous, responsive!
Oct 29, 2018
Best Storage facility
I had a wonderful experience at the Lombard Public Storage. Julia was very helpful and got me in and out with no questions at the end. Everything was explained and the value was un-beatable.
Oct 11, 2017
Even those i came to just rent 5Ã5 unit. Sally showed me 5x10 unit that was still in my price range and worked out just GREAT!!
Sep 07, 2017
Came there a couple days ago to purchase boxes lasheena was very helpful on getting the right amount of boxes for my move. Very friendly and professional. Thanks! All packed and ready to move home!
Aug 12, 2017
I went to visit another public Storage to check unit and pricing an to my surprise this beautiful lady I see again from the previous public storage I visited last month . She still had that great smile and warming attitude and great personality I would not know no other place that I would fell comfortable then here. Thanks Lashina for your hard work and dedication to your customer.
Jun 16, 2017
Sally was great. The whole experience was easy and quick. I like the location and the hours of operation.
May 12, 2017
Came in to pay my bill and Sally gave me excellent customer service. I was in an out in no time. Thank you for your help today.
Feb 16, 2017
Sally the property manager was kind and informative. Very helpful and clear on what I was signing up for, I would definitely recommend this business to my family and friends!
Oct 11, 2016
My dad has been a long time renter at Public storage. Recently we rented a second unit and like always we had a great experience. Sally was very upbeat, helpful and informative. She helped make our experience great. It was quick, easy and all our questions were answered. The whole transaction took no longer than 10 minutes. Thank you Sally!
Feb 16, 2015
Great service and unit space for what was need
We need a small space not to shabby but well enough to fit what was needed to be stored and this unit did the perfect job
Mar 20, 2014
Very efficient and friendly staff!
I had reserved a storage unit for my daughters but at the last minute they didn't need it. When I called to cancel the manager was very polite and professional. He said that if our needs changed to please give him a call.
Feb 27, 2014
We liked that there were a few locations to choose from in close distance to us. We also liked that we were not committed to a contract; we only needed the unit for a short period of time and were glad that there was no one-year type of commitment. Access hours and accessibility of the unit were convenient too.
Feb 12, 2014
Easier than expected!
The registration process was much easier than I expected it to be, the move from the car to the unit was good because there was no door threshold to lift heave objects over. Lighting is great. Also, had a very pleasant CSR.