Mini U Storage - Livonia

Great experience

Was great to use for last minute moving

Recommended: Yes

Easy to book online

Pleasant experience… storage unit is perfect for my needs. Efficient friendly service.

Recommended: Yes

Kandace is Amazing!

The great discount and free truck brought me to your facility, but you will continue to have my business indefinitely--as the manager Kandace will be working there. She was friendly, efficient, understanding, knowledgeable, and generally made an otherwise stressful day just a little brighter for me. рџ¤—

Recommended: Yes

Great service

Price was good for me and the service was very professional

Recommended: Yes

. I just signed paperwork, told to replace light myself.

Representative was kind - condition of unit with light outage below standard

Recommended: No

Great service

Megan was fantastic, very professional and helpful

Recommended: Yes

Got a small unit and all good

Got a small unit and all good

Recommended: Yes

Easy access!

Moved out and needed a small place for some stuff. The size I got was perfect, and the lady at the desk was so nice and awesome she helped me out so much.

Recommended: Yes

Great and convenient

Hours are good. Customer service is great and offering the moving truck free of charge with move in is awesome

Recommended: Yes

Pleased with service

Everything was good. Customer service was great.

Recommended: Yes

Managers are very nice good people

Helpful great customer service

Recommended: Yes

Great value, clean and friendly staff

This storage facility has the best value around, location is easy to get to and the staff is friendly.

Recommended: Yes

It's good!

No complaints. Friendly and helpful staff.

Recommended: Yes

Friendly, courteous staff

The facility is well maintained and the staff onsite is friendly and courteous.

Recommended: Yes

Great Service

The free truck to move in was the best

Recommended: Yes

Was a great experience

I recommend this facility staff was understand

Recommended: Yes

Great customer service!

I believe it's Peggy that helped us, and she was great. I felt like she was very transparent with all the costs, and really made the sign up process simple!

Recommended: Yes

Fast and easy registration.

Fast and easy registration. Super helpful staff. Just what I needed!

Recommended: Yes

Great Location Professional And Friendly Staff

Great Customer Service very helpful in registration process. Many thanks to Staff for the Professional and Friendly experience.

Recommended: Yes

Recent rental - Good so far

Initial set up was very easy, staff at office very nice to work with

Recommended: Yes

They made moving my furniture into the unit as simple as possible.

This was a great experience I never knew it would be this easy !!

Recommended: Yes

It was so quick and easy..

This is just what I was looking for ..

Recommended: Yes

Wonderful check-in experience

Great customer service...I was completely exhausted looking for a storage unit within 5 miles from my area! Nothing was available, so I found Self Storage-it was a bit far. However, it was worth a trip! The rep over the phone helped calm my nerves by answering my questions with sincerity. The in person rep at the location was so patient with me. She carefully explained everything and physically showed me how to get in the gate and the unit. Great price for the size unit that I have.

Recommended: Yes

Okay

Ok Storage room can be more clean

Recommended: Yes

Great experience

Great experience and will refer to every one

Recommended: Yes

Smooth sailing!

School sailing so far, these folks are friendly and knowledgeable!

Recommended: Yes

Great customer service

Clean storage! Did business many years before with this place!

Recommended: Yes

love it really good people

Very nice staff and very fast regester and clean I really recommend it to everyone ЁЯША

Recommended: Yes

Amazing customer service and value

Trying to find a trustworthy storage unit for a good price was a challenge, but I couldn't be happier with my choice to rent from Mini U Storage. Staff is super friendly and helpful. They worked around my tight schedule to help me in anyway they could. The free use of the moving truck was also a huge bonus and stress relief. The units themselves are outdoors, but well-maintained. I highly recommend them.

Recommended: Yes

happy with service

Clean unit friendly employees good pricing

Recommended: Yes

Very easy and convenient.

Very friendly and accommodating staff. Quick service. Storage unit in good location and clean!

Recommended: Yes

Great Customer Service Easy to work with

Friendly, helpful. We made a last minute change on the size we needed and they made it happen as we had the truck full. We were able to use their truck for no charge. This is the second time we used this location. I highly recommend them.

Recommended: Yes

Nice and conveinent

This was close and nice and convenient for what we needed

Recommended: Yes

If you need storage go to Mini U Storage in Livonia

Great Storage for low cost!! The Mini U Storage people told me about Spare foot and I got a better deal for the storage unit!!!

Recommended: Yes

Very convenient

Excellent customer service .easy access. Would recommend to family and friends

Recommended: Yes

Great place to store your goods

My second time renting a unit and I must say the price got better. Friendly and helpful staff

Recommended: Yes

Convenient location.

Located close to my residence.

Recommended: Yes

Location

Ok great location just don’t like that the property doesn’t have cameras but other then that is a good to fair storage location small space

Recommended: Yes

Very friendly

Price was great and friendly service

Recommended: Yes

very accomodating

I was able to move in a day earlier without any hassle. Price was good, and the unit was as advertised.

Recommended: Yes

Great place.

I've used this location for over 6 yrs. By far the best customer service. Always smiling and veey helpful.

Recommended: Yes

Great Service

Kind, helpful, engaging. Helped me every step of the way! Great people.

Recommended: Yes

Everything handled first class.

Everything was great. I was ushered to the the unit where my car was to be kept and explained exactly how everything would be handled. Very pleased.

Recommended: Yes

Great location

Easy to signup and convenient location. Nice size units.

Recommended: Yes

Great place to rent from

This place has been great to work with and they are very professional.

Recommended: Yes

Very convenient.

The owners and staff are very friendly and accommodating. Facility was very close to home. Facility is clean and in very good condition.

Recommended: Yes

Nice clean and friendly

Booked with sparefoot and it was a breeze. The free truck was nice also . The staff was beyond wonderful and it just made my experience awesome.

Recommended: Yes

Nice place.

The customer service was wonderful.

Recommended: Yes

Nice place

Really Good customer service.

Recommended: Yes

Extra friendly staff, very easy process

They made first time renting a storage unit simple and painless! Very friendly and helpful staff.

Recommended: Yes

Great Storage Solution!

Peggy showed me four units until we got the one that was right for my storage needs. Really felt like she cared about getting me the best unit available even though it was only a 5' x 5'.

Recommended: Yes

Good value and friendly staff.

Good value and friendly staff. The discount for move-in and use of their moving truck was well worth it.

Recommended: Yes

Awesome Customer service

Very happy with the facility and had a great experience. Customer service was amazing.

Recommended: Yes

good size

Had problem locking unit,needs light blub

Recommended: Yes

Meets all of our needs. Very impressive.

All there when we need anything. The grounds are always keep up clean and the office too. The managers are so polite and very friendly and willing to help us in any way. We do recommend mini u storage to other people that we know. Thank you mini u storage for everything.

Recommended: Yes

Friendly staff and clean facility. Reasonable cost. Unit in good condition.

Convenient and clean facility. Rental and move-in was with ease. Fair rental agreement. Month to month rental a plus.

Recommended: Yes

Stafff

Staff was very attentive to my needs and schedule. Everything went off without a hitch. Very pleased!

Recommended: Yes

Staff was very friendly and helpful!!!

I would definitely recommend !!!

Recommended: Yes

Very nice and easy to reserve/rent

Very friendly/knowledgable staff (owners?) Everything was simple and easy.

Recommended: Yes

Pleasant, polite, easy to get completed

The agent-owner I dealt with was polite, easy to talk to and made the process a breeze!

Recommended: Yes

Clean facility with all drive-up units!

The drive-up units are a huge plus, as many other facilities do not have that. The facility was clean and staff was friendly.

Recommended: Yes

Nice staff

Nice staff to help me out in short time.

Recommended: Yes

Goid facility who has a moving truck

The decision to use this facility vs. Others in the area was based on them having a truck you can use for move in.

Recommended: Yes

closer to home and location is great.

great place for a storage, the storage is clean.

Recommended: Yes

Recommended: Yes

Very happy with the staff. Incredibly helpful.

Recommended: Yes

All has gone good so far

Recommended: Yes

price

Perfect price/place to store things from uncluttering to sell my condo

Recommended: Yes

Great price, friendly and helpful management.

The new on-site manager and his wife were very friendly, efficient and helpful.

Recommended: Yes

Nice staff. Accommodating.My unit was reasonably priced. A good experience.

Pleasant experience. Would recommend to a friend.

Recommended: Yes

Fast, efficient service.. low cost.

New managers are very nice and helpful! Found the exact size and price I needed.

Recommended: Yes

so nice

People where very informant and clean with great prices

Recommended: Yes

The customer service was excellent, and the place is very well kept

Recommended: Yes

Good facility, security, service & pricing

We were looking for a storage facility after my daughter graduated to hold the items from her apartment. I was interested in this facility because the price was very competitive and its location works for us. When we checked in, the staff was very helpful, pleasant, and clear. Very pleased so far!

Recommended: Yes

A good one

Recommended: Yes

Very professional customer service- I was impressed.

The gentleman that helped me was professional, friendly and helpful. He even swept out my unit after noticing some dust/leaves in the corner.. I would recommend this company to anyone!!

Recommended: Yes

Good!

Good experience! I would recommend!

Recommended: Yes

Great People

It was great customer service and close to home! It's safe and secure! Happy I chose Mini U!

Recommended: Yes

Close, Convienient and staff was a pleasure to work with.

Just new to this facility, but appears to be clean, and well run.

Recommended: Yes

Great price at a great location.

They are economically priced, with a very convenient location. The staff was friendly and helpful. They had just the right size unit for my needs. The process was very easy. I was able to put stuff in the unit right away.

Recommended: Yes

Good. Staff knowledgeable, friendly.

Recommended: Yes

Fast n nice

Follow up with calls...very nice. Offered me pretzels while I waited n free truck to move u can't beat that

Recommended: Yes

QUICK!!

It took no time at all to complete paperwork, very friendly staff

Recommended: Yes

Great price!

Price and specials were lower than my expectations. Great customer service, very friendly and helpful. Great specials lowered the price even further. Very clean .

Recommended: Yes

Staff has been very helpful explaining the process and services. Facility & grounds are well maintained. The question about security, I often see the small personnel gates left open during office hours?

Recommended: Yes

Quick and Simple

Once the online registration was done I was able to walk into the office sign a contract , see the unit and we were done. Quick and simple.

Recommended: Yes

Very good, will use again. No issues for 2 years of use.

Recommended: Yes

Manager was very helpful and nice very nice customer service

Recommended: Yes

Very pleasant and easy to talk with.

Recommended: Yes

ok but not great

The facility doesn't have any surveillance and has a gate that you can easily hop to get in. my storage unit had oil on the ground. But it was a fair price through sparefoot.com.

Recommended: Yes

the only criticism I have is that the driveway around and between the units are a little narrow

Recommended: Yes

Recommended: Yes

Recommended: Yes

Early morning or late at night, I feel safe going into my unit.

I went on line and was able to reserve a unit less than if I had called direct. This was a last minute emergency move and it worked out for me and my niece. I referred her to the unit and she was also able to take advantage of the great savings. Great staff and service. The website is user friendly and you can have your confirmation sent to your email or text. (I saved about $30.00) Thanks

Recommended: Yes

杯潤

Recommended: Yes

Great

Recommended: Yes

Very nice and helpful people.

Recommended: Yes

Very professional staff!!

Recommended: Yes

This is the second time I have used the facility. I never had a problem.

Recommended: Yes

Wonderful and accommodating customer service that made my transition smooth. Thank you!

Recommended: Yes

The location is perfect for me. Very friendly people.

Recommended: Yes

Great and friendly customer service

I stopped in and checked Mini storage before going online to reserve. Jim was great and showed me a unit in a snowstorm. I reserved online for a great price and Jim took care of the balance of the paperwork. He and his wife do a very good job with customer service and helping out. HIghly recommend.

Recommended: Yes

Recommended: No

Great value for a 5x5 at $19/mo. Excellent customer service with fast and professional service. They have bird poop issue in the 5x5 units that need to be addressed.

Recommended: Yes

The managers (Lin and Larry) went out of their way to provide outstanding customer service, even though they were in the midst of renovations at their office! Highly recommend them to anyone looking for storage.

Recommended: Yes

Recommended: Yes

Great place, Good people, The two people operating the units are very knowledgeable and helpful. They made the experience very easy.

Recommended: Yes

Great

Recommended: Yes

Price good, slow service and unit was not cleaned out. Did not tell us upfront on the odd shape of unit.

Recommended: Yes

Remodeling which slowed sign in.

Recommended: Yes

Great

Recommended: Yes

Very friendly, knowledgeable and courteous staff. It is very convenient for us as it is only a couple miles from our house and helps us tremendously since we do not have a basement or a garage and our shed canno handle anymore.

Recommended: Yes

The monthly rent is a good value and that's what will bring customers through the door. The lady who assisted with the move in (Theresa) has absolutely no people skills. Although she seemed to be doing ablostely nothing when I arrives for my appointment, she seemed instantly irritated that I was there. She was unprepared , in a hurry, and doesn't seem to know how to communicate politely. The unit that I reserved was dirty and only cleaned upon request. I was dangerously whipped around the property on a golf cart in the middle of a snow storm. The attendant seemed bothered when I inquired about the truck that was also supposed to be reserved and unprofessionally complained that "they told her it was for a different day " . I even witnessed Theresa shun a lady who came in to make a payment on her aleady occupied unit. I really can't say enough about the poor customer service. The only reason I know her name was because I asked on my way out to be sure I could include it in a review. Price will continue to drive traffic to this business but customer experience and referrals typically play a large role in repeat and referral business. Somebody needs to train this lady on how to create a positive customer experience otherwise they may get the wrong impression of the organization. Please feel free to contact me for further information and / or specific details about my experience . Thanks for taking the time to review my concern. Have a great day.

Recommended: Yes

Very nice & helpful staff

Recommended: Yes

Recommended: Yes

潇摯

Recommended: Yes

Couteous & swift for 3 units(pymt)

Recommended: Yes

Thanks for the opportunity

Recommended: Yes

Very pleasant and understanding. I was provided beautiful service and I saved 50% off by using sparefoot.

Recommended: Yes

Great Management

Recommended: Yes

Recommended: Yes

Great

Recommended: Yes

Recommended: Yes

Recommended: Yes

Excellent customer service & attention to detail.

Recommended: Yes

Recommended: Yes

rented 2nd unit , listen to my experience from the first, and called supervisor to ok insurance policy brought in

good experience with the 2 employees I worked with. they listen to my needs and followed up with supervisor. job well done. I left a happy camper.

Recommended: Yes

came late on Sunday, but the lady was professional,and quick. A great experience

Contract was reviewed clearly, and other issues discussed, as example insurance.Let me know gates are locked at 11:00pm. Also, received free lock which is a good selling point.

Recommended: Yes

Recommended: Yes

Recommended: Yes

I had a good service and a quick help with the people working there. I had a great deal and a good explanation about the storage facility and the agreement and rules. There a good help when you need it. thanks u mini storage keep up the good work.

Recommended: Yes

I haven't used a facility previously, however the unit needed to be swept prior to placing my things in it. I did like the way the facility was laid out.

Recommended: Yes

The only thing I would say is the walk-in door back to the units should be locked at all times, we were able to just walk in.

Recommended: Yes

I needed a storage unit quickly and at a great price, and this worked out great!

Recommended: Yes

Great Price for a 10x10 unit

Working with Mini U Storage was such a pleasure. I have been searching for a new storage unit for a while and this was the best price and the best value out there. We receive 1/2 off the 1st three months , a great price and 2 free tiger ticket. On top of all that we received great service.

Recommended: Yes

Great value! We were not expecting 50% off our rent for the first 3 months, a free lock, a free truck rental, and 2 free Tigers tickets! Great deal and very friendly staff.

Recommended: Yes

Good price for 10x10 unit

I reserved one online because of the low price and the fact that they had a free truck advertised (for a deposit, at least). I didn't wind up using the truck because there's only one and the timeframe was too close. The unit is secure enough for me, but not Fort Knox... another unit I have is indoors and would still only rate a 4.

Recommended: Yes

Clean, average storage unit. What makes this better is the customer service and the great value!

Recommended: Yes

Good value for 10x10 unit.

Excellent price for a reasonable unit. Had to clean up a little, but nothing too extreme.

Recommended: Yes

Unbeatable deal.

Recommended: Yes

Recommended: Yes