Nov 12, 2022
Easy as pie Addie is the best. Very accommodating
Aug 25, 2022
Friendly staff great customer service
Aug 12, 2022
Clean and cool
Just moved in and everything was great. I borrowed a cart to move my stuff which you have to leave your license at desk and they give you the key for a cart. Thatâs understandable and great but she said they have 2 carts that are unlocked and possibly left down the hall to use if I come after office is closed. When I went back shortly after office closed, the carts werenât returned to the main lobby and myself as well as other people tried looking for them but you only have access to your area. The office should collect carts before closing and return to lobby so people have access to them.
May 26, 2022
Quick and Efficient. My unit was the perfect size for all of my belongs. Very satisfied with the storage unit
May 11, 2022
Affordable and clean
Excellent customer service very clean and affordable
Apr 27, 2022
Great service, would recommend others.
The staff was friendly. Also provided other options to see what works best for me.
Apr 02, 2022
Clean storage easy access just wish was open 24 hours
Mar 05, 2022
Customer service is terrible.
Staff refused to answer questions about rent increases when they will take place and what the percentage is.
Very rude and unhelpful and un professional.
Came off very shady would not refer to someone else. Wonât review the lease.
Feb 21, 2022
Simply SS is a great value. It is clean, secure and dollies are provided which is very convenient.
Oct 13, 2021
Perfect place for your storage needs.
Easy, quick and reliable. Glad I picked this place.
Oct 03, 2021
worst customer service. they have no clue!!!!!!!!
Sadly a half a star is the lowest they would let me do. However view it as a -5. Made a reservation for 10/3 and was never told that you can not do contactless on a Sunday. On Sunday I called the only number that answered, the reservations department, and I was told I had to go to the facility to sign contract. Doesn't that defeat the purpose of contactless? After that they would have their lock removed so I could use the unit they already charged me for. I guess they keep all empty units locked when empty. Was not told that either. They had no problem taking my money, but try and get the product you pay for. Picked them because they were close by but now I see it would be worth traveling to another state to use a reputable company that actually cares about their customers. Spent an hour calling the home office since no one answers at the facility and they had absolutely no clue why you would be upset getting told you packed all your furniture in a rental truck ready to go to storage only to have them say you are charged from Sunday but can't use the unit till Monday. Just kept giving same stupid answer, "I'll have the manager call you tomorrow". Even spoke to a supervisor and got same story. They must have read the cue card a dozen times.
Sep 28, 2021
This place is the safest and cleanest place in Long Island. Iâve referred many people to Simply. Tom is amazing - very nice , helpful and personable. Made my experience enjoyable !
Sep 26, 2021
Nice n Smooth Easy Move in.
Sep 15, 2021
The way it should be
Tom, the manager was extremely helpful, on point, and knowledgeable. Soup to nuts, perfection. I've been to Extra Space and Public Storage, zero comparison.
This is the way customer satisfaction works. On top of that, directions in the facility were perfect, the facility was 21st. century, and I was very impressed.
Keep up the great work, don't fall into the abyss of Public and Extra Space Storage.
Sep 08, 2021
Great storage option!
The process was professional and seamless.
Jul 02, 2021
Great first time storage experience!
Tom the property manager was above and beyond helpful and made us feel welcome coming into our unit. This is the first time my wife and I have used a storage unit and Tom made the experience pleasant and painless. Would recommend 10/10
Jun 30, 2021
Excellent facility. Friendly and helpful staff.
This is my first time using a facility like this and I am so happy I chose this place. The staff was very helpful and me answered all my questions. The unit is easily accessible and the facility is immaculate.
Jun 23, 2021
as of right now, the overall experience is great ,but let's see how things will be 3 months from now.
I am happy with the condition of the unit and it's cleanliness.
May 24, 2021
Quick, easy and friendly
Tom was quick and thoroughly easy to work with. Friendly and experienced. Highly recommend
Apr 26, 2021
Craig was fantastic. Truly the best customer service I have received anywhere in years. Who knew placing things into storage could be such a nice experience.
Apr 21, 2021
My experience with this location was phenomenal tha is to lisa
Great customer service skills
Feb 23, 2021
Yes, Of Course !
The price is awesome!
And the storage is perfect for me.
Nov 11, 2020
I just find kind of weird than in the website they offer 3 months 50% off but when you get there they tell you something different like have to be pay the whole full month when you get there and the 50 % off going to be applied to the following 3 months hopefully is true otherwise I will complain for false publicity.
Jul 28, 2020
I was very happy with the service I received from Simply Self Storage
I was recommended to Simply Self Storage In Lindenhust and was assisted by the manager Kathie. Kathie was very helpful and assisted me with the best possible rental unit for all of my storage needs at the facility. I was very pleased with the service she provided. If anyone is looking for a storage unit I would highly recommend this facility.
Dec 03, 2019
Very convenient location.
Easy to choose the storage online, make the selection, reserve make paper work and move in.
Kathy was very nice explaining everything.
Oct 04, 2019
Five minutes further, 1/3rd cheaper
It is hard to move storage but when you save a full mortgage payment by doing so it must be done! Plus a free month of rent pays for the movers! The facility is *clean, new, and has carts on wheels*(variety of carts is limited however vs old facility). The front desk is helpful and informative and the hours of access are reasonable. The unit doors are like a garage door with a special lock (which you must buy from them for a reasonable charge although you can add additional locks). They accept credit cards and autopay. You must either have insurance or purchase it- the same as other facilities. But overall, a terrific experience with something I dreaded! You also have to enter your code when you use the elevators going up which is a bit of a pain but it is nice to have the security.
Sep 09, 2019
Clean facility with friendly staff!
Christina was super helpful and made the rental process easy! She gave a tour of the facility and ensured we were comfortable with all the gates, codes, size of our unit and everything in between. The facility is brand new, bright and clean. I would feel safe going there any time of day. Highly recommend this new facility!
Jul 02, 2019
Place is spotless and climate controlled.
Jun 23, 2019
Best self storage facility on Long Island
I had been searching for a self storage unit within a 10 mile radius of my home. So happy I found Simply Self Storage. The staff is incredibly helpful and the units are sparkling brand new. Completing the paperwork was effortless, thanks to Kathy who was very efficient while still taking the time to answer all my questions. If you need a storage unit, this is the place to go.
Jun 07, 2019
Really helpful staff
I'm really glad I went with these guys, one of the most affordable storages I could find and the staff was helpful.
Jun 05, 2019
Clean and affordable
The storage facility is very clean and the staff was really helpful and attentive. There were 3 Dollyâs available for use.
May 25, 2019
Awesome customer Service, I would definitely recommend them.
May 08, 2019
Overall great experience moving into my unit. Facility is secure and squeaky clean.
May 01, 2019
Clean facility. Nice staff. Good pick.