Apr 28, 2021
Cube was empty and ready to move in
Some trash was left in the parking lot from the prior tenant- small things, scattered in the parking lot in front of the door. I mentioned it to the office, 2 days later it was still there
Dec 16, 2020
Easy reservations, check-in, payment, etc. Great
Jun 14, 2020
EVERYTHING WORKED OUT GREAT THANKS
Mar 14, 2020
Great staff, fair price.
Excellent and straightforward experience . Best rates around and great management staff talked me through the pricing and process.
Sep 21, 2019
Very nice manager. Extremly clean.
I was very pleased with my experience when i rented my unit. The manager was very nice and informative. The unit was cleaner than i expected. I would recommend this facility to anyone i know.
Dec 11, 2018
The staff was very professional
Easy to find and the price was lower than expected
Jan 06, 2018
Your representative -Ms. KiKi is incredibly professional, personable, friendly and very intelligent. She made my move-in a complete and painless event.
Oct 17, 2017
Fast service and really great help
Had what we needed and really nice front help.
Aug 31, 2017
Quick and easy
Manager explained everything clearly and nicely. Moved in with no problems
Aug 29, 2017
Simple and fast process
The front desk lady was very polite, explained everything easily and the process was quick and convenient
Jun 02, 2017
All Around Great Experience!
Fantastic facilities and wonderful customer service. Only knocked off one star because I didn't expect the required insurance to be tacked on. It was explained, but should have been listed before the reservation. I still went with the storage, and everything else was great. Nathan is VERY helpful. Thanks!
Mar 23, 2017
Clean, great location
The general manager was very nice and went over everything
Mar 12, 2017
Manager was Great
Love the price and great customer service
Feb 07, 2017
Great people, great prices and great service!
Facility is very clean and Janet was very helpful. I have already recommended this location.
Jan 27, 2017
Great choice. Awesome manager, clean, easy to access and well priced.
Sep 04, 2016
Great customer service!
Easy, no hassle whatsoever. Did not have to wait
Aug 07, 2016
no lights in unit, when sun is not out hard to see
Jun 20, 2016
Very friendly and helpful. Made me feel welcome in a new neighborhood.
Apr 24, 2016
Good price but ridiculous policy
The price was good, the rental process was good but I have a huge problem with one of their policies. The property has access hours which end at 10pm. That in itself is fine to not let anyone in after hours, but I was art my unit with a moving company crew and a 20 foot moving truck partially unloaded when it became 10pm. I couldn't stop right then with the moving truck not empty and multiple pallets of equipment on the ground outside the unit. We finished moving the pallets inside the unit and emptied the truck. At this point it was after 10pm. When we attempted to leave, the gates would not open because my access code didn't work. I called the 800 number and talked to agents multiple times. It was an hour before they could reach the site manager and get the gate open. This policy is absolutely ridiculous. I should not be trapped inside the property for any reason, ever. After hard work moving for over 5 hours I just wanted to leave, get a huge bottle of water and go home to test. This ordeal made my experience with this company very bad.
Apr 21, 2016
Only problem I had was the mandatory 12 dollar insurance premium. I believe it was I the fine print in the online registration. I felt like it was a little sneaky but other than that this is a great place. Clean, easy to get around.
Apr 19, 2016
Quick and easy signup.
Office staff person stated she was new, but she was efficient and informative.
Apr 17, 2016
Good but worry about about rats
Apr 03, 2016
Easy access, clean, great hours
Oct 29, 2015
Great facility and customer service
Everything went very smoothly.
Oct 19, 2015
Found it online yesterday morning was more moving in that afternoon.
Oct 16, 2015
Easy access, quick move in, and more affordable than most. I like the added gate security of requiring people to punch in (no tailgating) AND punch out to leave. If you don't put in a code to enter, you can't leave.
Sep 25, 2015
Nice lady helped me
Appreciated the effiencent move in
Aug 19, 2015
Customer service is great. They answered all my questions and gave me all necessary information before my move in date. Affordable price.
Jun 19, 2015
The staff is friendly and efficient and made the experience perfect!
It has been a pleasure to rent from CubeSmart!
Jun 14, 2015
staff was very courteous snd professional
Staff was knowledgeable and helpful.in selecting the right size unit for my needs. I highly recommend them.
Apr 25, 2015
Overall, pretty pleased with the facility, but tricky to get to since it's on a 1-way street
The attendant did not mention that I could not get a refund for personal properly insurance which is required to rent if I showed proof of existing insurance with my home-owners on the same day. Instead, they just don't charge you for the next month. So basically I got hit for a full months renters insurance when I showed proof of insurance within 1 hour of signing. What a rip-off !!
Moral of the story BRING YOUR PROOF OF INSURANCE BEFORE SIGNING ANYTHING.
Apr 13, 2015
I not only had to wait after hours for them to find someone to open my storage i had to call and wait for over an hour
Apr 10, 2015
Very quick, and kind.
They were very kind and our other storage unit closed early for easter so we couldn't get in the weekend we were moving and they did. What a relief!
Mar 07, 2015
The staff was very friendly and went out of there way to help me find the right fit for my needs.
Mar 06, 2015
Very nice ppl,great customer service
Jan 16, 2015
I like it. No complaints yet.
Mar 06, 2014
Feb 04, 2014
Very pleased with the customer service
Oct 02, 2013
The customer service was excellent and well explained as Well as timely meaning didn't not take forever and able to get to move my stuff in and be on the road. The very pleasant office women was informative and helpful. I have already recommended the cube storage in Lewisville tx to all my friends that are moving as well. Thank you for hiring people the way my company hires employees which means a lot due to the fact I have been with Southwest Airlines for twenty years and know what good costumer service is all about. She would be a greater asset in a more major roll within your company. Thank you and thank you for have somebody that cares and wants to help.
Jul 02, 2013
It was great. Served the purpose that we needed.
Jun 02, 2013
Myron is the consumate professional
I am very impressed with Myron. He called me just minutes after I reserved the unit and he was able to answer all my questions easily and accurately. On move in day he had all the paperwork that needed to be completed and made it smooth.
Apr 25, 2013
Feb 06, 2013
Jan 25, 2013
Nov 16, 2012
Jul 19, 2012
Horrible Customer Service
The customer service I received at this location was awful. The general manager, Sarah, was rude and unwilling to work with the customers regarding a misunderstanding created by her team. I would not suggest this location to anyone.