Mar 23, 2022
Best value and best service
After reviewing , visiting and calling several storage facilities on this side of town, I was amazed at what this location offered in cleanliness, security and value. Hands down, the best location, experience and peace of mind when compared to the other locations I research.
Jessica Maria Gray
Mar 09, 2022
Quick & Easy to do documents. And unit was ready to moved as quested with no problems the employees are very helpful.
Oct 04, 2021
Highly recommend and will use in the future
Lock Away storage was very helpful every time I called to reserve a unit, I highly recommend them.
Aug 06, 2021
Front desk clerk & I used the elevator to my storage facilty. The elevator was filthy & smelled like urine. Needless to say I paid 3 months up front and never used the storage facilty.
Jul 26, 2021
Easy set up online with code!!! When I got to the place it was very clean and easy to find. I would recommend this place to a friend or family member!
May 31, 2021
Nice that I was able to do everything online. Quick & easy.
Mar 25, 2021
Great service, great facility
Awesome customer service and great facility had great accommodations and exactly what I needed..
Feb 08, 2021
Easy to get to, nice staff.
Provided a map and detailed explanation of where my unit was.
Jan 29, 2021
Good so far
My parents said it looks better than uhaul storage
Jan 11, 2021
Should have researched better. A little further than I wanted to travel
Dec 05, 2020
Amazing deal and customer service
Was very helpful and made it so easy to understand pricing and unit location. Pricing was the best I had found around me and I donât mind driving a bit out of the way to come to this facility
Elizabeth M Murry
Jul 24, 2020
Employee was great!
Employee was helpful and check in was fast
Jul 15, 2020
The location Is good, close to a lot of things. The facility itself is nice, clean, just wish they had more carts to move things with.. very quiet. The front office did have a problem when setting up my storage they gave me an occupied one, but the resolved it pretty quickly. Would recommend.
Jul 31, 2019
Awesome Customer Service
Smooth move-in, and great customer service! The moving truck door needs to be checked because it keeps getting stuck.
May 06, 2019
Good location seems secure and good price.
Check in was quick. Jordan was big help in answering questions.
Sep 04, 2018
This service was great! Everthing was taken care of before we got there.
Thank you for the great service. The unit I reserved online was just as described.
Aug 31, 2018
Move in deal and great location
Everything was smooth and great price and distance is perfect!
Aug 16, 2018
Amazing customer service
Fast, easy signup and knowledgeable staff. They were happy and willing to answer all the question I had asked.
Aug 01, 2018
Excellent customer service
I have really enjoyed the experience of renting a unit at this facility. They made they process very smooth, I look forward to recommending this facility to friends and family
Aug 01, 2018
Awesome cheap storage facility
Front desk is very friendly and the units are clean and easily accessible
Jul 15, 2018
Great place, easy access. Super clean
Nov 11, 2017
Clean facility and great customer service!
Wonderful customer service! Sandy was very knowledgeable, thorough and efficient with the paperwork. The facility was very clean and my unit was the perfect size and in the perfect place!
Mar 12, 2017
The best storage place in town.
I love the security of this place. It is private and very clean. Michelle the manager is amazing. She helped us from the first phone call through the very end. I made online reservations on a Friday and moved in the next day. Easy decision. Couldn't be more happy.
Feb 06, 2017
Great Customer service
I would have to say. They have great customer service. Very knowledgeable. And made sure that I was happy with my decision. Overall very satisfied.
Feb 04, 2017
Fantastic Customer Service
Went in the day before move-in
To fill out paperwork and ask questions. Everything was processed in a timely manner. Moved in on my reserved date with no issues. Great customer service overall.
Aug 08, 2016
Very professional and helpful. I'm very comfortable here.
Aug 03, 2016
great price right location. just wish they had more trucks to rent out.
Love the staff. Very helpful and on there job. Always willing to break it down for u
Aug 02, 2016
Service was great....very supportive!
This was my first time ever needing a storage unit so I was nervous and unsure about the process. I can say that 5 min into the conversation I was comfortable and knew I had made the right choice. Love the place!!
Aug 01, 2016
Matt is the best! Helped make moving less stressful
Matt is the best! Helped make moving less stressful
Jul 31, 2016
Nice place and good service from the staff
Jul 31, 2016
New and clean
New facility , clean and worth the price
Jul 28, 2016
Super accommodating & understanding!
Customer service as amazing. They helped me with every step and explained everything to me in rear detail. The facility is very nice and I feel comfortable leaving my belongings there.
Brenda Camero Faires
Jul 06, 2016
Glad we found this place rented the storage in San Antonio TX from Sacramento California while being on the phone with the very helpful storage employees. Convenient and very fast
Jul 03, 2016
Quick, friendly, and helpful. 5/5 would use again.
Jun 26, 2016
Great Storage Facility
The faculty was very clean and the man working in the office was helpful and answered any questions I had. I especially liked that the first month's rent was free for my storage unit.
Jun 16, 2016
Great service and worked with me
The gentlemen actually worked it around where a different special would help me that I had no idea about! Saved me money and was very personable
Jun 15, 2016
very nice facility
the employees are real nice and helpful and the storage has easy access
Jun 14, 2016
So helpful. Definitely the best experience by far that I've had with not just storage units but one of the best in customer service of any kind. Well done
Jun 08, 2016
Great customer service
Mark is the manager and is so awesome and helpful. He waited for me after hours on a Sunday as I drove into San Antonio to get me settled in. Great customer service
Jun 07, 2016
Booked a unit online , Marc helped me out in a matter of 20 minutes quick and easy. Only problem was that the storage unit didn't lock, the lock mechanism was put on wrong . Luckily Marc had written down his number just in case I needed anything. I called him around 10pm and he showed up in less than 15 mins and handled the problem. That man deserves a raise
Jun 06, 2016
Very pleased with my experience.
Jun 05, 2016
I love it.
I love it they are very clean and nice. They welcome you with a smile and a hello. I am very happy also with the price..
Jun 04, 2016
Outstanding service and place is clean.
The facility was very clean and the costumer service was outstanding. I would recommend this facility to anyone.
May 30, 2016
I LOVE THIS PLACE! They were extremely friendly, very efficient, and most of all patient and hard working! Would definitely recommend to anyone
May 24, 2016
Great ,awsome customer service !!!!
We had an overall look at the facility,its nice and clean and lots of security cameras which makes me feel safe to move day or night.mark did a wonderful job and kept us amazed and laughing throughout the time. GREAT JOB MARK!!
May 22, 2016
Very nice, new facility.
Marc was very helpful and pleasant! He showed us several options and told us about their awesome move in deals. We were very satisfied.
May 21, 2016
Great Storage Facility. Fair pricing schedule.
Lockaway Storage is a safe secure storage Facility.
Well lit and clean
Friendly, Courteous Manager "Mark"
Price was cheaper than other comparable storage facilities around town
May 19, 2016
Great Reception and Welcoming
The place is new and very well kept. The staff gives you all the attention needed and are always willing to help.
May 16, 2016
Great facility with amazing customer service
I am so glad I reserved a storage unit with Lockaway! The manager Marc went above and beyond to help reduce my stress and make sure that I was able to store my stuff. My family and I are driving cross country from California to South Carolina. I wanted to drop off my stuff on the way through Texas because I will be moving there next month. Due to our tight schedule and long drive we were only in the area long enough to secure my belongings and leave. However we arrived over two hours after the 4:30 closing time. Marc gave me his personal cell number and told me to call upon arrival. I still can't believe he was willing to come back to work after hours just for me. Thank you Marc!
Apr 24, 2016
Apr 23, 2016
Great manager! Good move in!
The complex is brand new and clean. Marc -the manager-is super friendly and went the extra mile to make my move in go well. He offered advice on size of units I needed as well as explaining what to expect in great detail. This is my first move into storage so I really appreciate that extra effort!
Apr 04, 2016
Manager is very helpful and
thev unit I rented is climate controlled an it was very affordable the best I khad found as i did look at a few differnt companys as well. Its feels very secure and the location great in a very safe area. The process reserving the unit online was simple an the managger w as extremely nice and helpful . Answering and explaining all my questions and everything I needed to know walking me thru the contract.The facility is also brand new and very clean .I will definetly recommend this facility to my friends and family!
Mar 30, 2016
The manager was an outstanding presence to this site. His knowledge and friendly nature made registering comfortable