Jenny E Glenn
Mar 21, 2020
Overall positive experience, great customer service
The Omega Storage on site representatives Scott, and Jessie, provided excellent assistance setting up, reserving units, preparing the Omega truck for use in local move. They both had terrific attitudes, attention to detail, and went beyond, even coming over to my location when I had trouble with starting the truck. They were helpful in finding the best rental unit solution, and overall made the experience very positive- even a little very appropriate humor thrown in. They made sure the truck and office sanitized due to current situation in our nation. I hope their work is recognized.Thanks,
Mar 14, 2020
Friendly and quick service. Had to get a unit last minute and rent a u haul when the University kicked us out and it was easy here.
Nov 03, 2019
Good price and helpful service. They also have Uhaul rental and boxes.
Oct 03, 2019
Friendly and convenient storage facility
This place is located in a nice rural area and staffed by friendly folks. Really good first impression!
Aug 03, 2019
easy access, and friendly service
Jun 26, 2019
Outstanding customer service!
I just moved and I was looking for a place to store my Camper. I eventually found Omega. I called to inquire and Jessie was just amazing! He made me feel comfortable that my camper would be in good hands and even said he would stay late to meet me if I was running late. The price was fair. He had all the paperwork done and had me on my way in about 10min. I would highly recommend Omega and Jessie if you need storage for anything!
Jun 07, 2019
Great service and easy access
Great service and easy access to storage
Apr 08, 2019
Staff is knowlegdable about the pricing
Dec 12, 2018
A clean facility with easy accessibility and thoughtful management.
Storage facilities often seem to be cold and unwelcoming places-however Omega Storage at 300 Lawrence Station Road, in Lawrence, N.J.is quite unique with its very informative and friendly on-site management, clean office space and well lit and fenced in storage areas.
May 16, 2018
The staff was very friendly. The facilities are clean and in good repair. I feel that my possessions are safe and secure. So glad I found Omega Self Storage, it's always a gamble when you are doing things from a distance and you are unable to see who you are dealing with but everything worked out better than expected.
Apr 14, 2018
Quick easy reservation. Scott was courteous knowledgeable and helpful.
Quick and easy reservation and contract. Scott was extremely courteous knowledgeable and helpful.
Jan 08, 2018
good place, clean and easy to get to
Dec 01, 2017
DON'T USE SLEEZY
I had a Sunday reservation moving my 87-year old mother. Omega claimed a Sunday office hours, no one's at the office but a cellphone number was available. Refused to honor my reservation but offered to come down if I would rent a different unit which cost twice the price. I went elsewhere.
Sep 03, 2017
Homeless storage unit
This unit houses homeless people. Although they are 24 hours it leaves room for people to use as a living facility. Just go to the far back and after hours and you will find people sleeping in there vehicles. This is not a one day thing they sleep there everyday. Not safe for a women. I would not rent here at all ever again.
Mar 18, 2017
So far so good
Just moved in yesterday but the unit was clean and we used their loner truck which was very convenient. So far so good
Jan 12, 2017
Friendly people. Reasonable price and free truck which is good.
Jun 30, 2016
Secure reasonably priced storage
Facilaty is convenient to rt 1 affordable and secure
Jun 19, 2016
Clean an affordable
The storage units are on a very nice lot, great security, the stuff was friendly, and overall very affordable.
Jun 18, 2016
Exactly what you need from a storage facility
No problems with a 2.5 month reservation. They were able to take us last minute and even provided a free moving truck (within 20 miles). Storage center was clean and organized. 24 hour access was very helpful as we were moving all throughout the night. Facility relies on security codes and personal locks (you provide your own) so feels secure to me.
Jun 08, 2016
Good Service at Omega
Scott waited past closing time for me to get there because I was running late. Explained the contract information and handled it quickly, even helped another customer while working on my paper work. Clean office and storage unit, friendly service. Good deal.
May 27, 2016
Helpful, friendly staff exceeded expectations!
I rented space for my child's furnishings during college summer break. The staff went out ther way to assist, the price was reasonable, and the storage space was clean and easy to access.
May 23, 2016
Clean and affordable
The space they provide are large, clean, and more affordable than anything that you would find on campus storage. I would definitely reccomend this to anyone thinking about having a storage unit over summer break.
May 19, 2016
Good place to store stuff during summer. We 3 students rent a smallest room and cost us 40 dollars per month.
May 16, 2016
The facility was clean and spacious. Very well priced
Apr 06, 2016
great people clean place cheap prices
Apr 05, 2016
Friendly people great storage
I would absolutely store my things here again great people and perfect storage solution for so cheap!
Mar 06, 2016
Good value and great customer service
Just moved in but the experience has been 5 stars so far. Scott was very nice and helpful on the phone, when I visited, and when I moved in. Also was the best price in the area for the size I needed.
Feb 17, 2016
Great price and very clean, and managemeny friendly
Jan 25, 2016
Scott the Customer Serv Rep was very helpful
Jan 21, 2016
best storage facility in town
I have for 3months already. It's been great ever since I have rented. The people (Scott; Facility manager) is amazing unlikly other places. He took care of matters like his own. He has great understanding of the tenant's concerns and tries to accommodate the situations. The price is very good, and facilities are very clean. The service is excellent including moving trucks, packing materials. The people are very kind and happy like your family. I gave them two thumbs up!!!!
Jan 19, 2016
Great place very clean and reasonable. Staff is extremely helpful and friendly would recommend this facility to anyone in the area
Jan 18, 2016
Raised my rate 3 times in one year.
Over the course of 2015 my rental rate of my box went up 3 times 1st was ten dollars second was fifteen and third was ten dollars. I asked the so called manager there SCOTT each time it was raised if it would go up again he assured me it wouldn't each time. This past increase was the last straw I removed my belongings from the box and SCOTT repeatedly lied to me by saying the rate can go up when ever we please. I asked multiple times to speak to the owner he tells me he is the owner I know he is not. Bring your stuff elsewhere this place is not worth dealing with.
Dec 27, 2015
clean and safe
Very fast move in, clean facilities, secure unit. Would recommend!
Nov 01, 2015
Great storage place
Move in went smoothly and Scott was very helpful in explaining things. Price was the best in town by far. Totally recommend.
Oct 27, 2015
Awesome convenient and kind
Oct 26, 2015
Very Accommodating, Understanding, Courteous, and Very Professional!!!
The Unit I ordered, when I went & saw it I realized all my stuff wasn't going to fit, I spoke with the person In the office she was Very Accommodating, Helpful & Understanding. They are the lowest price, best customer service out there. My other unit in public storage was broke into and things were stolen. My mother recently passed away & things she gave me through the years & things she left me are gone now, I am so distraught over this, it is unreal to me. I am still waiting on the insurance company to help me. No Matter What it won't bring back the cherished memorabilia. But this one was wonderful!! I fell good about having what I have left of my important & valued things there.
Oct 14, 2015
Great efficient very helpful
Oct 06, 2015
Move in was quick and easy.
Aug 31, 2015
Convenient storage facility with moving supplies. Helpful staff
Jul 13, 2015
Everyone was friendly and the place was very clean. The priceing was low and im getting high qauilty service. Will reffer many friends to here!!
Jul 06, 2015
Scott is very helpful and accommodating. The free rental truck is fabulous...makes moving in the unit a lot easier. It is a nice touch. The unit is roomy and at a fair price.
Jun 04, 2015
Apr 21, 2015
Friendly and helpful staff. Dollys available to renters if needed. Packing supplies available for purchase. I feel my stuff is stored securely and easily acessible to me, and at a reasonable price. I would recommend to a friend.
Mar 17, 2015
great customer service
Jan 28, 2015
It couldn't have been better. The cost, location, security fence & cameras, cleanliness, in-stock supplies for moving help, & overall ambiance were superior. However, the very BEST thing about our experience at Omega in Lawrenceville was the friendly, knowledgeable, & professional customer service provided by Scott. He went above the call to help us.
Jan 19, 2015
It was fast easy and the clerk was extremely helpful and nice.
Jan 15, 2015
Jul 09, 2014
Good storage place with some small glitches
The storage as such is pretty good and clean. The access to the storage was good too. I drove a 17' UHaul straight in front of my unit. Following are few points to be noted. They are not of big concern but one should know these before using this storage -
- They advertised free use of moving truck. But their truck was not in service and dint try to apologies or compensate for this.
- The unit no longer offers 24/7 access. Its 9 AM to 10 PM
- No online account management
- There is a PIN keypad to enter the gated area. But no keypad to exit. The only way to exit is through a vehicle. Once the vehicle reaches near the gate, a camera senses and opens the gate automatically. If for any reason we try to walk out, the gate wouldn't open.
Jul 04, 2014
May 30, 2014
Checking in to move in took forever. About 2 hours.
Other than that moving in was easy and smooth.
May 28, 2014
5 x 5 outdoor unit
The place was accommodating and easy to work twitch. My only comment was that my reservation stated and indoor climate controlled unit and I got an outdoor non-climate controlled unit. This caused me to change what I was planning to store, but was an easy work around. Place was friendly and nice!
May 08, 2014
Quick to move in
The move in worked out quick with convenient 24/7 access.
Apr 27, 2014
Great storage spaces for the price and secure gates with cameras give you peace of mind. A+
Apr 14, 2014
Feb 06, 2014
Oct 03, 2013
I was impressed with the great prices at this location, I was impressed with the security of the location and the ease of getting a storage unit. Thnank you.
Aug 09, 2013
Needed a place called and got quick appointment and helpful infor
Would reccommend. Clean lots of options and easy way to pay. no hassel.
Jun 05, 2013
Very good place to store
Very good place to store your stuff.
Good service and very helpful personell
Mar 15, 2013
Would recommend Omega
After comparing prices for about 8 storage facilities in a 10-mile radius of my home, I felt that Omega offered a competitive rate, especially for the climate-controlled unit I wanted. I was able to move in the same day of reservation and found the premises to be clean and secure. I appreciate that there are dollies in each building for customer use. I believe they have a free moving truck for customers but I didn't check into that.
Mar 12, 2013
the best value/price in the area, clean, accessible, the best
Dec 11, 2012
Oct 27, 2012
it fit my needs.