Apr 21, 2022
Visit with Kat
Great service today. Thank you Kat
Mar 12, 2022
I have been due a $413 refund from this facility for over three weeks now. I was told the refund check was being handled at their corporate office, and that the check was cut on Fri. Feb. 25th and mailed out the following Monday. As of today Mar. 12th I have not received the check and I cannot get a hold of anyone or a response to the messages I have left for the facility, the district manager, and the management companies Director of Operations. I am extremely upset and beyond disappointed with the lack of communication and lack of respect I have experienced.
Feb 24, 2022
very clean, ivanna was helpful
Jan 31, 2022
Great deal n experience so far
Jan 28, 2022
Very great customer service and easy to complete documents!
Jan 13, 2022
Making Life More Simple
The process was super quick and easy. It definitely made my moving experience less stressful. The building has a great set up as well. Not too far of a walk and safe.
Dec 10, 2021
Doorways and elevator too small
This facility has old rickety dollies. The doorways are much too small for any large items and the elevator ceiling is too short. In addition thereâs no signage to guide you to your unit.
Nov 22, 2021
First Time Storage Box Customer
Very clean quiet facilities. Gave me the best price in town for 10x15 unit, and has security cameras at every door. Definitely recommend this Storage Box!
Nov 22, 2021
Great Customer Service and Very Clean
The front desk girl is very nice. She showed me the storage size first to make sure that is the size I wanted. To access your storage unit is very easy. Itâs super clean. I am very happy renting from this company
Oct 09, 2021
FAST EASY ECONOMICAL STORAGE RENTAL
Fast and Easy storage rental. Manager was very thorough and friendly. Place very clean although they could do with a couple more moving dollies.
Sep 26, 2021
Clean and Great Customer Service
Very clean facility and Chantel always greets with a great attitude sheâs very helpful!
Sep 19, 2021
Very helpful worked with me on all my move in needs couldn't have been more relaxed on my move in day
Sep 19, 2021
Great service and clean
Customer service was great. The ins they offer is $29 per month for $5000 policy, I am using my homeowners policy since it covers more and for less.
Sep 17, 2021
Nice clean storage
Nice Clean and Safe Storage Unit. Friendly staff.
Jacob Johnson, Jr.
Sep 06, 2021
All went well.
All is well. More moving carts would have been helpful. Had to wait for availability.
Aug 25, 2021
Excellent service from Kat and Julissa. Kay made registration very simple and helped me with the new lock.
Thank both of you.
Aug 25, 2021
Everything is great-EXCEPT they donât have many carts
Love the property manager and her staffâ¦friendly, but all business. New, clean building with gates and elevators and climate-control that actually work! High ceilings, so you donât feel like you are moving into a box and located in a nice neighborhood with a 7-Eleven and Timberâs within walking distance. So why only 4 stars? This is a huge building with only FOUR small carts for the tenants! We moved in on a TUESDAY and werenât able to use a cart because they were ALWAYS being used! This is a FAIL in customer service! When you rent a large storage unit it will (and did!) take all day to move your possessions in by lugging them to an elevator, loading the elevator and then unloading the elevator, while tying the elevator up to unload it and finally lugging those possessions down a long hallway to your unit. We had THREE dollies, but all three didnât hold as many boxes as ONE cart would have held. So, PLEASE, StorageBoxxâ¦spring for some more carts. You will get far more 5 star ratings, which you deserve except for this cart fiasco.
Aug 24, 2021
Clean and Affordable
I made a reservation online. It was easy. The manager is very nice and helpful. Brand new facility. The building is very clean. I will recommend this Storage building to everyone
Aug 23, 2021
Move in was easy and fast
The young lady working there was friendly. She was also very knowledgeable of her job. The storage area was clean and easy to access. The price was comparable if not cheaper then any other places I checked. This is a climate controlled unit and you could feel the difference from the outside.
Aug 22, 2021
Need more carts to unload
Hard to believe there are only 3 carts for a facility if this size and one was broken.
Would be helpful if there were a couple per floor. Canât wait all day for others to finish with the 2-3 provided.
Aug 19, 2021
Pleasant Place to do business.
The staff was friendly and the facility was very clean and maintained. I was in and out within 10 minutes.
Aug 14, 2021
Well informed staff, very friendly and helpful, knew the answers to the questions I had, and offered other options.
Aug 12, 2021
Impressed with Price, Customer Service and Cleanliness
I would strongly recommend Storage Boxx.
Aug 12, 2021
Staff was very friendly & quick. Showed me around, told me where equipment is at.
Aug 08, 2021
The staff did outstanding providing me the best deal and location for all of my items.
Aug 06, 2021
Hard to contact
Making the reservation was easy!
Move in date and previous days to move in couldn't get a hold of anyone actually working in the facility. Called to make sure they weren't out to lunch got the answering service. They said they would be back at 1pm from lunch. I arrived at 2:45 only to find an out to lunch sign til 3:30. Waiting in 112Â° heat for 45 min and mad ...only to have the employee who helped me dismiss my complaint and not even apologize.
She just said they don't know when we go. Ummm why don't you tell them!!!! Hello... She said they were busy and had 100 ppl moving in and only her. Not my fault if you're understaffed sorry. Not a good experience!
Aug 03, 2021
Not sufficient carts to move stuff to indoor units
Aug 01, 2021
Kat was great very professional and informative of all services
Jul 09, 2021
Julissa was the best.... I love good customer service!
Jul 07, 2021
Good clean place
Good clean place. Price is fair.
Jul 01, 2021
1st time using a storage and it was a pleasant experience.
The storage on Dapple is very clean and the CS is great!
Jun 20, 2021
Great storage for all your needs!!
Very clean and secure. Highly recommended!!
Jun 17, 2021
Great price, clean, friendly staff.
Jun 11, 2021
Place is nice and clean, service was excellent. My only concern is the gate malfunctioned on our 2nd attempt to access. The office had to open and leave the gate open. Gate was open our 2nd day moving stuff in. This is concerning for the security of the building
May 28, 2021
:) clean, fast
Lock was a little difficult at first . Called office and Julissa was there to help right away ! Quick . Very clean .
May 26, 2021
Great storage unit
Great storage! I had no issues getting in.
May 01, 2021
Nice staff, super clean lockers, easily accessible, priced right
Apr 07, 2021
Easy access and process.
Highly recommended. Great price and good people.
Mar 31, 2021
Fast an easy very friendly
Great Great Great
Mar 22, 2021
Showed up on Saturday, secured a unit on the third floor and moved a few things in. Came back the next day and our unit was broken into. After several calls and waiting around...no one from Storage Boxx returned my calls or showed up to assist. Big thumbs down!!!
Mar 06, 2021
it is a storage unit
I really don't know what you want me to say .... it is a storage unit - it appears to be new
Feb 26, 2021
The Lady at the front desk was so helpful and nice!!! Made the process quick and easy!!! Our unit was clean and ready to go!!
Feb 25, 2021
Moving into my own place needed extra space
Greta place.. brand new . People are great both ladies were wonderful
Dec 25, 2020
Brand new facility is clean and secure.
Climate controlled, easy access, very helpful staff has made the experience positive so far. The only downside I noticed is that due to the newness of the facility, it doesnât show up on google maps or other gps apps.
Dec 09, 2020
Friendly, fast, clean, made moving in a cinch
Weâve rented storage in our past, this by far easiest experience.