Jun 14, 2022
The unit is new and clean with very easy access to the inside elevators...
for me moving from one that is closer to where I live now was truly great. the staff are great and knew the other public storage I moved from so it was really easy and the only thing I had to do is get another lock my account stayed the same just different location. Trinia (who I give 5 stars) is really nice very pleasant and had me in and out in no time. The facility is in a good location and real close to my house, so I don't have to drive across town no more to access it now... I'm sure I will enjoy having my things stored here Thank you for smooth transfer
Jun 06, 2022
Terrible customer service
The lady at the counter was slow and rude. The option for contactless rental isnât true. I did everything online but still had to stop inside to get the gate code.
You have to enter the gate code going in and out and the codes are very long.
You cannot walk in through the pedestrian gate.
They have no carts to help move heavy items.
I would give zero stars for customer service if it were an option.
May 27, 2022
So far so good. Nice new location no complaints. Wish it was a little cheaper
Apr 27, 2022
Easy to reserve online and sign paperwork
Very easy signing up for a reservation,there was a small hiccup when trying to continue filling out paperwork online but was resolved on its own without making contact with customer service line.
Apr 27, 2022
Elevators don't always work.
Sometimes while getting in the elevator the door won't close. Other times the doors won't open will you are in elevator. 9 pm is early for a storage unit to close.
Apr 08, 2022
Great & helpful
There staff us always smiling. They were very helpful and knowledgeable. Would recommend to everyone