Patricia
Feb 22, 2020
Friendly Service!
I reserved a unit through the website Sparefoot, which only let me reserve a spot for up to 3 days. Unfortunately, I get off work on post at 4:30 pm, and the storage facility closes at 5 pm. I received a text from Sparefoot saying if I was going to make it, and I let them know I would make it maybe 5-10 minutes before they closed if that was okay. Sparefoot told me I had to arrive by 4:30 pm so I could fill out paperwork. I almost just didn't arrive at my reservation appointment because I wouldn't be able to leave work early to get the storage unit, especially it being 20 minutes away. Luckily, the manager of Crestline, I think her name was Nicole, called me and let me know she didn't mind staying a few minutes after 5 pm to make sure I would be able to come by. I ended up leaving work a little later and arrived at around 5:10 pm. She was very friendly, and I didn't feel rushed, even after closing time! I think that truly made a difference between whether I would have decided to go with this storage unit. The price is great compared to others I have researched, and I appreciated her waiting a few more minutes so I could make it there!
Recommended: Yes
Gene Miller
Jan 25, 2020
Excellent price!
Excellent price!
Professional help and the location is kept clean and secured.
Recommended: Yes
Cody
Oct 09, 2019
Good, Affordable Storage Units!
Great customer service with lots of options for storage units at a good price with MIlitary discounts available.
Recommended: Yes
Tracie
Jul 25, 2019
One of the nicer facilities I have used.
I like the accessibility of getting in and out of my unit.
Recommended: Yes
Kristi Porter
Sep 16, 2017
Best kept secret!
Fantastic facility! We appreciate the professionalism and the friendly staff.
Recommended: Yes
David Baines
Sep 16, 2017
Great place and nice people to work with.
I would recommend to my friends in the Kansas City, Kansas area to use the facility in Lansing. Couldn't ask for a nicer storage facility, best pricing and wonderful people to work with.
Recommended: Yes
Nedra Taino-Sellens
Sep 15, 2017
Secure and customer service very helpful
I move to this area a year ago and my son set up my unit. Customer service was friendly and very helpful when I set up month payments in my name. I have never had any problems entering gate or with my unit. Would definitely recommend crestline.
Recommended: Yes
Kimball Parker
Sep 15, 2017
Clean, secure, friendly
Nicole was good to work with, friendly, secure & clean facility. I recommend Crestline Storage
Recommended: Yes
Traci
Sep 14, 2017
Best *buy* for your storage buck!
Customer service is awesome, very caring and helpful staff. The units are a good size for the cost.
Recommended: Yes
Matt
Sep 14, 2017
Good price and clean easy to access units
Staff is a little slow, but friendly. Overall I am very satisfied with the service.
Recommended: Yes
Trenton Dorf
Sep 14, 2017
Great Business!
I have been a customer since April of 2017 and I have only good things to say about this company. I would absolutely recommend Crestline Storage to my friends or family.
Recommended: Yes
Terry and Jo Ann Norman
Sep 14, 2017
Outstanding customer service. Highly recommend to everyone.
Staff is super nice and helpful. Location is convenient for us. Units and area kept clean and free of debris. We feel our possessions are safe and secure and we feel safe and secure when we are at the site. We recommend Crestline to all our friends and business associates with confidence that they would be treated as well as we are treated. Definitely the best storage unit in the area.
Recommended: Yes
