Nov 13, 2019
BEST RENTAL FACILITY IN LAKELAND, FLORIDA
I wrote a review a couple of days ago, immediately after renting a storage unit from Cube Smart in Lakeland Florida. From the time I called to inquire on space, availability and pricing, to arriving at the office and being met by the manager Bob, the level of professionalism and exceptional customer service which I received seems almost non existent in todayâs times. Bob treated me as though he genuinely appreciated my business. In the past, I have rented from three other storage facilities in Lakeland, all of which didnât seem to care one way or the other, if they gained my business. When people demonstrate a high degree of work ethics along with courtesy, they represent a companyâs standards, and they deserve to be recognized. That is why, even though I have a busy schedule today, I donât mind taking the time to write a second review. I appreciate greatly, when old school standards regarding courtesy, respect, and professionalism are still practiced in todayâs world. Not being just a number, but rather treated as a valued customer is where I will always choose to do business.
Oct 29, 2019
The staff at this storage is very friendly and helpful.
Aug 31, 2018
Great experience! Would recommend!
The employee Bob was awesome! Super friendly and very personable. He made it a great experience. Very helpful as well. He made it a great move in.
Feb 26, 2017
Easiest process to choose, reserve, and move iour things into the unit.
The manager was very knowledgeable on which cube would ideally fit our things. It was a breeze to choose, reserve, and move our things into it.
Oct 06, 2016
Easy to find. Good service
Apr 14, 2016
Great so far
I just started renting a storage unit here, but the staff members are super friendly and helpful. The unit was ready when it was supposed to be (and clean!) and the price isn't too bad. Enjoying it so far!
Apr 14, 2016
First time storage.
Good service. Clean. Climate controlled. Doors a bit small to move into actual storage unit so moving big objects like dressers or couches can be a bit tricky. None three less we got ours in. So other Than that, it's been good so far.
Jan 04, 2016
NEVER ENDED UP RENTING
Price was too high for me to afford to rent there.
Dec 17, 2015
May 06, 2015
It was easy and the rep was really attentive and ready to help me.
My mother place the reservations for storage and she was very please with the information that was provided. She is not an easy person to convince and normally likes clarity and good service. She love how the representive and very please. She said that the rep was helpful and even went the extra mile in following up with me to let me know all was ready for moving my stuff into storage. We both are very happy with a well all around excellent service. Like I said you make mom happy everyone is happy. Thank you. KB
Jan 08, 2015
Courteous & professional personnel - very clean facility
Dec 29, 2014
ONE OF THE BEST I HAVE USED
Apr 30, 2014
Friendly and accomodating
Diane is very professional, courteous and helpful. The facility is clean and organized. Highly recommend this facility.
Aug 13, 2013
Jul 04, 2013
Great storage facility. Very clean, neat and organized. Staff is incredible and friendly. They made my move a great one!
Jun 04, 2013
I had great experience in this facility practically myy whole family have use the same facility I would recommend to everyone
Mar 05, 2013
This was my first time getting a unit and all questions and concerns I had were answered very well and the staff was friendly and welcoming. I will definitely recommend this facility to friends and family.
Nov 27, 2012
Aug 21, 2012