Jun 17, 2020
Easy -fast- great price
All went as planned.. no complaints
Jun 10, 2020
Clean friendly, best price in area
Clean, best price in area, friendly staff
Cypress Creek Property Owners' Association
Mar 20, 2020
Long-term customer with another very positive experience!
We are long-term renters at the Public Storage facility near us in Lake Worth, FL. Because of our good experiences, we just moved to a larger storage unit at the same facility. We found this transition very easy and the staff very professional which simplified our move.
Mar 10, 2020
Pleased Service is adequate for my needs
I think the price of your extras is too high.
Nov 26, 2019
Good Manager makes process less painful!
Good Manager makes process less painful!
Aug 15, 2019
Excellent customer service and the...
Excellent customer service and the price point is very competitive. Accessibility is more than acceptable. Small issue however, I was unable to occupy the first unit we looked at due to leak. I was shown a second unit which I took because of the lack of available units but the ceiling is ripped and fiberglass keeps falling on my belongings.
Jun 11, 2019
All I can say is WOW
All I can say is WOW. You have a Diamond in your employee Victoria. She was knowledgeable, professional, covered all required of her and fully answered all my question!
Apr 22, 2019
Very professional and took the time to...
Very professional and took the time to show me different spots.
Feb 12, 2019
Clean, A+ Manager, Fair Price
Clean, well kept large lot with very nice manger and a fair price
Jan 21, 2019
I needed a place to store my RV for a...
I needed a place to store my RV for a short time, and when I went on line Public Storage had very good reviews. When I got to the office to finalize the rental the manager was great, walked us out to our spot to make sure we were satisfied, and then explained / completed all of the paper work very quickly
Sep 10, 2018
Great service & facility
Great service & facility
Aug 28, 2018
Awesome Personnel...Friendly, Informative and Honest...Only issue was the Lock Sale...I was given the Locks to Lock Unit, and then was told the Locks were $20.00 a Piece, when those Locks at the Hoem Depot or Lowe's are $7.00 to $10.00 a Piece...I was a Little taken Back at that...Was a Tad bit Dissatisfied at the Up sale, when I could have supplied my Own Locks on my Unit as Others in my Storage Facility...
Jul 30, 2018
Above and Beyond
Travis was great showing us around! The prices were great. But what really drove this rating was the fact that Victoria (I think is her name) called me because I didn't lock my unit properly! That's above and beyond! I know my items are safe with them!
Oct 30, 2017
Very easy transaction
Very easy transaction. Excellent staff and assistance.
Oct 14, 2017
Ms. Lawanda was very professional and very courteous. She walked the lot with me and gave me all the information I needed to make my move easier. I wish there were more top notch employees like her.
Oct 13, 2017
Wanda is a great asset to the team very polite always smiling and a great personality I love dealing with her -her customer service is just fabulous thanks public storage ??
Aug 17, 2017
We have reserved a space for our 5th wheel trailer at this location since 2012 with the local Manager, Jonathan. He and his staff have always been helpful, efficient and friendly. The office is clean and well-stocked. The property is always maintained well and, if I find it necessary to call and leave a message, Jonathan always returns my calls. He is a professional and a reliable contact. I would highly recommend this location for outdoor storage (I have no experience with indoor facilities).
Jul 29, 2017
Tidy for such a large area. Open until 9 pm. Our family has maintained a unit here for many years and never had a single problem.
Mar 19, 2017
10/10. The staff was very friendly and helpful after a night of no sleep and aching joints. Definitely made my day a little better with such fast and efficient service when I needed storage for my things last minute. The website was extremely easy to use, and the storage space was exactly what I was looking for. Plus the 1st month only a 1$ promotion made it affordable and extremely convenient.
Mar 18, 2017
Clean, helpful, fair priced
I rented my space in 15 min and never had an issue.
Feb 21, 2017
Another Great Experience
I was a resident manager with Public Storage in the early years of the '90s, when I resided in Whittier, CA. I moved back to Florida and work a full time position at a Public Storage in Jacksonville, FL. I have rented a unit four different times since 1994. I am now transferring from a Public Storage in West Palm,FL to a larger unit in Tampa, FL. I continue with Public Storage because I trust that me and my belongings are going to be taken care of.
Daniel Saint Fort
Jan 19, 2017
It is great team , and better place to rent !!
It pleasure to do business with public storage
Oct 19, 2016
Renting a unit from this location was very smooth and the staff was friendly and thorough . I would recommend Public Storage to my family and friends.
Brian J Battle
Jul 25, 2016
Fast and Efficient service - rented a space in and out in know time. Office manager that day was great to work with
Jul 19, 2016
great onsite manager
The onsite manager has been very helpful and has a great personality. The storage is expensive. One thing that should be addressed is the device that we enter the code in on the entrance gate is not very organized it meaning we have to get out of the vehicle to punch the code in. The storage is expensive. One thing that should be addressed is the device that we enter the code in on the entrance gate is not very ergonomic meaning we have to get out of the vehicle to punch the code in. You cannot pull up close enough to it because of the curb. The exit keypad causes of death have to do all kind of maneuvering to get to it but at least we can punch it in from the car.
Jun 22, 2016
It was raining the day i went to rent a unit....The employee Jonathan went above and beyond with service...he offered an umbrella while he walked in the rain to show me the unit...not once but three he walked in the rain...This guy is excellent and i will return here and refer friends and family there.. The other associate wasnt to friendly never spoke a word...not even a hello his name was Norbert...other than that my exp was awesome thanks to Jonathan
Dec 17, 2014
Lake Worth Review
Staff at the Lake Worth location are very friendly and professional taking care of our needs. I would not hesitate to make a recommendation.
Nov 16, 2014
AWESOME SO FAR
I have had a wonderful experience so far. Absolutely no issues especially when I first came in...actually when I called before I even came in. I had called a few different places and some may have been the same company but this one was hands down the nicest to me. I feel safe having my stuff stored there and Jonathan the manager is awesome. Your company should feel very grateful to have such a nice and dedicated employee working for them. These days its very hard to find good hard working younger people, Not that I am that old (I am 33) but work ethic is allot different these days compared to when I was younger, I am glad I chose your storage facility and I will always use you in the future. Thank you again for all you do.
Aug 13, 2014
The facility needs some physical improvement and more dollies to move the boxes n furniture
In general, the facility is ok, it just need some improvement with the lights inside and lacks of enough dollies. The personal very amicable and professional