Public Storage - Lake Worth - 5359 S State Rd 7

Clean and affirdable

Great pricing and Petervwas fantastic in setting us up, very friendly and orofessional

Recommended: Yes

First time opening a storage unit personally for me.

Staff was great answering questions and helping make the transition work right. Very happy with the choice. The only issue is the fire doors once you are in the facility could be a little wider.

Recommended: Yes

Online reservation & schedule works great, customer service not good

Everything worked fine online, but had an issue with move in and there was no one onsite in the office to resolve it. Called 2x on 2 different days left message and the call was never returned. Finally, went to the site on Saturday and was able to resolve the issue. However, advised the staff that the a/c was not working properly and the temperature was roughly 10 degrees warmer near my unit and they used an excuse about the temperature being 78-80 degrees. Then when I informed them that I had been to my assigned storage space and 2 rows over it was roughly 10 degrees cooler, then they admitted that a work order had been put in for the a/c unit where my space was and should be fixed in a week. I do hope that they correct it next week, otherwise we should not be paying for a/c storage if we are not getting it.

Recommended: No

The facility is very clean and accessible.

The facility will be perfect for my needs. Very clean and accessible.

Recommended: Yes

Very helpful

We, like the rest of Palm Beach, are looking for a place to store our belongings due to the ever soaring prices of rentals. I was able to find, reserve and move in the same day. I just wish pricing would stay consistent beyond 6 months. The office staff was friendly and I feel that my things will be secure in this facility.

Recommended: Yes

frustrating check in

I had to wait at the front office for 30 minutes in the scorching heat even though I had called and told the girl in the office that I would be there within the hour. She was on the property but obviously there is no way to reach anyone even if they are on property but away from the front desk. Called number on the door and reservation number to speak to someone but was on hold literally the whole time I was waiting at the front door. There is no call button or any way to contact the office person even if they are on property. Calls should be forwarded to a cell phone to the person that is working the shift. The office should not be left unattended for this long without checking in. Once I did finally get checked in we had a tough time getting the elevator to work. It wouldn't budge from the 1st floor so again I had to go to the office and get help. Once I got all my stuff in I felt better but getting in was quite frustrating and lengthy, especially since it was about 110 degrees outside.

Recommended: Yes

Moving stress

Moving is up there on the stress gauge. So many logistics, so much that could go wrong. Rosie and Freddie were helpful. The place looks like it will meet my needs and help reduce the stress of moving.

Recommended: Yes

Friendly service, storage area and facility were clean

Friendly service, storage area and facility were clean

Recommended: Yes

Convenient

Clean areas and convenient auto service

Recommended: Yes

I had a clean unit and my moving process was easy as a result.

My unit was clean and had a very nice controlled temperature. There was a nice deal which made it super affordable. The Unit is easy to access through my phone and the process was just super easy and not stressful. It made for a streamlined moving process. It also felt very safe with the cameras and multiple secure entries. Would definitely recommend!!

Recommended: Yes

overall good experience

Addean (Spelling?) was very helpful in getting me started with the storage unit. I was very happy with the way things worked out. She was very busy as the only employee on duty at the time but managed to remain very pleasant and respond to each of the customer's needs. So far so good with initial experience. The only reason I gave 4 stars is because the facility is very busy and needs at least 2 people at the front desk.

Recommended: Yes

very impressed top notch for a low price

excellent security and convenient to use app entry! Clean and friendly

Recommended: Yes

Great Value

I first started using the facility for my business. When I had a need for personal storage, it was my first choice. The units in the new building are clean, safe, and the location is easy to access from 441 in Wellington south of Lake Worth Road.

Recommended: Yes

New renters here

We actually moved from one storage unit to this one. Price is very affordable. Facility is fairly clean… including restrooms downstairs. One thing I will say is that the security there is very on point. It’s kind of a pain in the butt if you have to go in and out, upstairs and downstairs (elevator) when moving stuff in (or out) because you have to enter your access code to get into the building and also for the elevator.. (it’s a lengthy code). BUT it’s great at the same time since it is more secure this way. The only con I would say is that they should have a trash can outside of the building somewhere. That’s all! Everything else is great.

Recommended: Yes

Moving Mom

The facility and the staff was outstanding and very helpful. They were patient with my mother found a unit in close proximity to the elevator to avoid her walking excessively. Great Value!

Recommended: Yes

Look very good, onlya little bit to far from my home, but is ok.

Very clean, easy to access and very well pointed out.

Recommended: Yes

So far great experience

Every aspect from set up to move in could not have been better. Unit and premises are clean and well maintained. Lock is provided. Other storage facilities try to sell you one. So, yes, so far, great experience. No complaints only kudos!!!

Recommended: Yes

Fair price and right size

Manager met me on time and answered all my questions and concerns!

Recommended: Yes

Brand new facility, helpful employees

This facility is brand new! It is clean and in great condition. The employees were helpful and walked me all over the facility to show me different storage unit sizes and provided me with answers to all my questions.

Recommended: Yes

Good service good facility

Process was easy - staff is very helpful

Recommended: Yes

Fast, easy, convenient

Did everything online, it was fast n easy, good experience unloading and filling up my unit рџ‘ЌрџЏјрџ‘ЌрџЏј

Recommended: Yes

Excellent staff

The staff was excellent. They were very attentive, helpful, professional and answered all questions we had.

Recommended: Yes

Super clean, easy move in.

I never saw anyone from office but they called several times, answered my questions and made sure our move went smoothly. Nice, clean place.

Recommended: Yes

Very good service!

The place was orderly and clean. Person at the office was very helpful. Very happy with my new unit!

Recommended: Yes

Office computer system down when I was in office

The building is nice but the flatbed cards they provide for customer use are not in good condition…..the wheels are bad on most.

Recommended: Yes

Very easy to sign up online

It was very quick and easy to move in. The least stressful thing I have done all year!!

Recommended: Yes

AMAZING and OUTSTANDING!

Both ladies at the storage place were amazing, kind and very helpful! They took their time and set me up correctly! Love them both!

Recommended: Yes

Adeanne is awesome!

Adeanne is awesome! She was very patient with me in answering all my questions. She is very knowledgeable and courteous. Thank you!

Recommended: Yes

Cleanest Storage Facility in WPB area!

I was very pleased to have found this facility be exceptionally clean and maintained. Like all storage units, they are not cheap, but it’s a QUALITY facility! They have nice staff, even though my interaction in creating my account was done online, therefore I couldn’t not rate it higher. If they maintain this facility as it is today 9/21/2021, they will last and have good customers come thru because this is important to people storing memories.

Recommended: Yes

Ladies in office are wonderful

Clean and well air conditioned

Recommended: Yes

everything went smoothly

the girl at the desk was very helpful

Recommended: Yes

I was surprised with the amazing service I was delivered.

Amazing clean and services delivered.

Recommended: Yes

周慮歳

Easy move in. Very helpful front office.

Recommended: Yes

Newer but complicated & lack of staff support

My 1st time there the women in office were a bit dismissive and then spoke very quickly with a bunch of directions. There’s a lengthy code u need to punch in at gate, at front door, to get elevator...it’s a lot. My other storage I just wave a fob & doors open hands free. Also, the signage is lacking. There should be hanging larger directional guides and or guided numbers painted on walls or something else than just a large map on wall with tiny unit numbers. Who has time or can read that? Just give the ranges of unit numbers on large signs and plop them throughout very challenging to find your unit. Most of their dollies steering is very wonky and almost always a shortage of them. It’s good that it’s newer & clean but I can’t stand the +tennumbers# code needed to be punched in constantly so annoying. And the pricing is not cheap. Others had better deals i chose this as its on the way for my move.

Recommended: No

Horrible experience

Both elevators didn't work. I called customer service multiple times. Also, I escalated with Jene and Pavel who are the area and regional managers. Neither one has gotten back to me. If there was a problem at the facility they should not have sent me a text saying the space is ready. Publix storage has a total disregard of someone elses valuable time.

Recommended: No

Modern storage

Nice and secure. Modern facility.

Recommended: Yes

Awesome location and staff very friendly and helpful.

Was satisfied with the storage unit price. Clean facilities and friendly and helpful staff.

Recommended: Yes

Good place

Easy to use and set up use. Well lit.

Recommended: Yes

accountant

good, did not like drop off situation.

Recommended: No

Great place easy move in and friendly staff!

I was in a pinch ЁЯдПЁЯП╜ and this place was my savior. I do kind it online and quickly registered and BOOM ЁЯТе I had a place to store my things. The storage I got was on sale and larger than I needed but was so reasonable that I couldnтАЩt pass up the deal. The staff was helpful when I came to preview the place I had reserved. They showed me around and the size I would get. I moved in on a Tuesday and it took all of 1hr. I got a first floor storage unit and that made it even easier. I would recommend this place to everyone. thanks ЁЯЩП!

Recommended: Yes

Super easy online/contactless

Only took off one star just because had a little difficulty getting in the elevators when I first got there. It was a little confusing but I finally figured it out and once I did it was easy access after that.

Recommended: Yes

Online reservation was awesome.

We needed storage for our move in August. It was quick and hassle free.

Recommended: Yes

Good Value and Service

The manager was helpful and polite. Everything was above board with no surprises!

Recommended: Yes

Friendly staff

Friendly staff, easy online reservations, clean and easily accessible facility.

Recommended: Yes

Professional and friendly staff!

Professional and friendly staff, great rates, clean and secure facilities.

Recommended: Yes

All I Could Ask Forum a Storage Unit

Clean, well lit, secure, friendly staff all at a reasonable cost. Add in a convenient location and what more could I possible want/expect? I enthusiastically recommend Public Storage!

Recommended: Yes

Very professional

Very professional

Recommended: Yes

Currently renting at this location and Aimee and staff is always great. I walked into the office today and all the managers greeted me with a warm and welcoming smile. I really appreciate the service here and very glad that I've found this location. Great experience and positive attitude. Aimee always greet me by my name and I'm proud to say I am honored to be known. The parking space that I rent is always clean and plus the property is always clean. I saw the guys outside cleaning as well. Thank you Aimee and Team I appreciate you

Recommended: Yes

I've been renting units from this location for nearly 7 yrs. The staff is always pleasant and professional and facility is always clean. Me. Aimee is the best. She has consistently assisted me with various matters throughout the years. She is a great asset and representative for this organization.

Recommended: Yes

I have had the best experience at this store the bathrooms were very clean the manager Aimee was the nicest sweetest professional individual that I have met. I will recommend this storage location to anyone. I would definitely be returning.

Recommended: Yes

Amy handled my account. She was very helpful and very professional. Additionally, It was a pleasure doing business with her as she was very kind and considerate. I will recommend Amy to my friends in our horse industry in Wellington and promote the Public Storage at her location on State Rd 7. Jesse Bray and Lindsay Heatley

Recommended: Yes

To me, this is the best storage facilities I have ever used. The staff is very customer-oriented and friendly. They would do their best to help one find the best alternative solution. The storage rates are affordable ones as compared to other storages around the area. I am very grateful for their customer service support and attention.

Recommended: Yes

Completely Excellent

Great service I drop things in my storage before work @ 6:30 am such convinced for your money friendly service too?

Recommended: Yes

Public Storage

Clean and safe storage at convenient locations

Recommended: Yes

excellent service

fast paper work, clean truck. great price.

Recommended: Yes

Great location and associates!!

Couldn't be happier with our new location for our RV. Absolutely the best associates I have ever dealt with.....very polite and customer friendly! Nice clean lot and very secure. I would say we're "HAPPY CAMPERS"!!

Recommended: Yes

Public Storage met our needs nicely.

We needed temporary space. We downsized twice as we moved or got rid of the things in the 10 x 20 to a 5x10 to nothing. The only dissatisfaction is that we were required to buy their locks. So from our 3 month time at PS, we now have 4 leftover locks at $19.00 a piece. The round ones are only useable on their doors so we cannot sell them. They want people to buy their new ones.

Recommended: Yes