Aug 16, 2021
They all meet our expectations.
Melinda was very helpful & respectful. She meet our expectations.
Aug 04, 2021
Fantastic Customer service
Great place! Clean and easy to access!
Jul 31, 2021
Very clean unit. Great customer service!
Exactly what I was looking for.
Jul 30, 2021
Great service and facility
Melinda was great in explaining details about the storage units /facility and even gave the grand tour of the place.
Jul 28, 2021
Donât pay in advance
Had belongings there for 4 days before removing them due to change of plans. Had paid for 3 months, was never told at outset that advance payment is non refundable. So I paid well over $100 for 4 days. Angry and disgusted
Jun 27, 2021
We are Everett locals who needed a little extra space. The Lake Stevenâs StorQuest is easy to access. The facility is clean and Melinda, the assistant manager was wonderful at getting everything set-up. The call center you first go through was also great in answering questions and getting the notification of interest sent to Melinda who called to set up the firs appointment. The facility itself is easy to navigate. The carts and loading docks are easily accessible. It is exceptionally clean. Definitely recommend this storage space!
May 06, 2021
This is my first storage unit ever! The assistant manager Melinda is so amazing and kind. She makes sure to engage with people if they are waiting to speak to her in the lobby and always has a positive attitude and demeanor about her. She made this experience so amazing for me. She took me on a tour of the whole facility and made sure that I was happy with my storage unit and if not we would go find another one. She explained everything in detail and made sure that I was happy with everything. Overall the most amazing customer service and experience I have ever had.
May 01, 2021
Clean, best prices, safe
Seems like a good deal, very nice facility, friendly staff, lowest prices. Happy so far!
Apr 09, 2021
Process was easy and quick. Clean facility, helpful staff.
Mar 31, 2021
Who knew a storage facility would be this grand. I was amazed to see how wonderful this place was. Big tall glass windows and a lot of shiny chrome. The carts are even great. Then, when I got to my unit I couldn't believe what I saw. My unit was clean, well ventilated for climate control and the perfect size.
I came in dreary and very down. By the time I walked in to the time I left April made me smile. She actually made the experience fun and I laughed so hard. I even forgot my mom passed away for a short second and that is why I'm here.
I highly recommend to rent storage at StoQuest and ask for April. She will make your rental smooth and easy.
Mar 08, 2021
moved into new storage unit
We just moved into a new, never used storage unit. Yahoo. The place is very clean and the staff is friendly.
Mar 04, 2021
Very much appreciated
I had a very pleasent experience..the clerk .and the setup is very cool.. thanks. Customer service was awesome
Feb 22, 2021
Donât know what this means
Very helpful receptionist. Great job of explaining all details of the contract & nice walk thru.
Feb 16, 2021
Incredible facility and amazing staff
Easily the cleanest and well kept storage facility I have ever had the pleasure of doing business with. Extreme secure and well lit, thereâs no dark corners or âseedy alleysâ and it is built for comfort. The elevator is roomy and steady, no jolts or shaky movements. There are multiple bathrooms provided for customer use and they are always clean and fresh smelling, a very rare thing for storage facilities. The service we received was absolutely fantastic! The office lady gave us a tour and was incredibly helpful answering every question and doing her absolute best to ensure that we got exactly what we wanted. I would highly recommend this place to family, friends, or strangers. I am extremely happy with our choice and intend to co to use storing with Storquest for the foreseeable future.
Jan 18, 2021
Woman working there was very nice and explained everything throughly and even pointed out nearest bathrooms to my unit. Getting a storage unit should be pretty simple and she made it simple.
Nov 10, 2020
Moving in was smooth and easy