Public Storage - New Orleans - 3900 Tchoupitoulas Street

3900 Tchoupitoulas Street
New Orleans, LA 70115
22 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$25.00 - $354.00
Available Units: Show All
3' x 4' Locker

Swing door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $25.00
per month
$31.00
No CC Required
Reserve
3' x 4' Locker

Swing door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $26.00
per month
$32.00
No CC Required
Reserve
5' x 12' Unit

Swing door, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $45.00
per month
$57.00
No CC Required
Reserve
5' x 12' Unit

Swing door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $48.00
per month
$59.00
No CC Required
Reserve
5' x 12' Unit

Roll up door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $63.00
per month
$79.00
No CC Required
Reserve
10' x 10' Unit

Roll up door, Floor 1, Drive up, Outdoor access

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $169.00
per month
$211.00
No CC Required
Reserve
10' x 12' Unit

Roll up door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $132.00
per month
$165.00
No CC Required
Reserve
10' x 18' Unit

Climate controlled, Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $158.00
per month
$198.00
No CC Required
Reserve
10' x 20' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $240.00
per month
$299.00
No CC Required
Reserve
20' x 12' Unit

Climate controlled, Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $286.00
per month
$358.00
No CC Required
Reserve
10' x 27' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $354.00
per month
$442.00
No CC Required
Reserve
About
Features
  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - New Orleans - 3900 Tchoupitoulas Street at 3900 Tchoupitoulas Street?
On a scale of 1-5 the Public Storage - New Orleans - 3900 Tchoupitoulas Street at 3900 Tchoupitoulas Street receives 4.5 out of 5 stars based on 22 reviews.
Does Public Storage - New Orleans - 3900 Tchoupitoulas Street at 3900 Tchoupitoulas Street offer climate Control Storage?
Yes there are 2 size options for climate control storage units at the Public Storage - New Orleans - 3900 Tchoupitoulas Street at 3900 Tchoupitoulas Street.
What is the cheapest storage unit option at the Public Storage - New Orleans - 3900 Tchoupitoulas Street at 3900 Tchoupitoulas Street?
The cheapest storage unit option is $25.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 9:00 PM
Is the Public Storage - New Orleans - 3900 Tchoupitoulas Street fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - New Orleans - 3900 Tchoupitoulas Street?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - New Orleans - 3900 Tchoupitoulas Street?
Yes, there are moving supplies available for sale at Public Storage - New Orleans - 3900 Tchoupitoulas Street
What type of payments are accepted at Public Storage - New Orleans - 3900 Tchoupitoulas Street?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - New Orleans - 3900 Tchoupitoulas Street?
No, handcarts are not available.
Is there a military discount at Public Storage - New Orleans - 3900 Tchoupitoulas Street and if so how much?
No.
Is there an elevator at the Public Storage - New Orleans - 3900 Tchoupitoulas Street?
Yes, there is an elevator available.
Customer Reviews
4.5 out of 5 stars - based on 22 reviews
Heather Pettersen Dec 31, 2022

Ms Whitney is the Best!

Since 2020’s great orchestrated pandemic customer service hardly exists anymore, however in dealing with public storage and meeting Ms Whitney, I have hope customer service is not dead. Whitney went above and beyond! Thanks for excellent customer service!!!

Recommended: Yes

Steven Banister Sep 29, 2022

Great Service

Thanks Kenya for being so nice & friendly. Came in to check on my unit Kenya was very polite. Thanks Kenya.

Recommended: Yes

customer Dec 15, 2020

Your staff and facility are great

Your staff and facility are great. Both women I have had contact with were so helpful. Andrea was the 1st, sorry I don't remember the name of the 2nd woman, but she was great also. I have already recommended your place to several people.

Recommended: Yes

Alexander Beard Sep 18, 2020

The employees were very nice and took...

The employees were very nice and took good care of us. We are very pleased we decided to get the locker at your location.

Recommended: Yes

Samuel Jun 15, 2020

Too expensive

You can get a locker for a resonable price but thats it. Everything else is way high! The 3' x 4' locker cost like $22ish. The next size up 5' x 4' I was quoted $108!

Recommended: Yes

Emma C Oct 25, 2019

Facility is clean and storage units are...

Facility is clean and storage units are easy to access. Representative was very friendly and helpful.

Recommended: Yes

Dwen Scott Oct 03, 2019

Every thing is good keep up the good...

Every thing is good keep up the good work

Recommended: Yes

Heleana Elly May 02, 2019

good storage but too expensive

good storage but too expensive

Recommended: Yes

Shelia W Jones Sep 18, 2018

It'like a family house outside of a...

It'like a family house outside of a family house, Thanks to Public Storage

Recommended: Yes

Ryan Apr 17, 2018

Good, but watch out for hidden costs

Experience was good overall--storage unit rental was very easy / streamlined, and equally easy to end when ready to move out. Security measures made me feel comfortable, and the location manager performing the onboarding was very helpful. Advertised first month free was not quite true--administrative costs and buying a special lock designed only to fit their units came up to ~$60 before getting in the door. Overall I wasn't disappointed at all, but this bothered me .

Recommended: Yes

Robyn Loda Jul 04, 2017

I'm having a very positive experience with this location, particularly Kevin, who is always kind, helpful & an ace at following up. This location is also always clean, even the bathroom. ??

Recommended: Yes

Ciarrion Matthews Jun 29, 2017

Went to inquire about a unit and was greeted by Ashley, she definitely gave A1 customer service. I would highly recommend this location if your looking into a storage unit. My mother had a issue with her unit/ rental payment and the district manager Daniel Regan he corrected her issues he provided above and beyond service. The customer service representative in the store was polite, and made sure the she that she was able to speak to the district manager, her service was above and beyond as well.

Recommended: Yes

Kelly Smith Jun 29, 2017

I want to just that I'm am very pleased with the way Kevin handled my situation. I totally forgot about my storage unit and my items inside and he reached out to me to remind me that I had acquired a late fee and was about to get another. I went in to pay and he helped me get the late fee removed. He didn't have to do that because I was my fault but he did it on his own. I wish more customer service reps were just like him.

Recommended: Yes

Peter-John Hanne Apr 05, 2017

Everything went very smoothly with ...

Everything went very smoothly with hospitality.

Recommended: Yes

Martin Nelson Mar 30, 2017

I was impressed how professional ...

I was impressed how professional renting a space turned out to be. Very impressed.

Recommended: Yes

Roschelle Rumley Mar 09, 2017

The customer service at Public Storage on 3900 Tchoupitoulas Street was great. Kevin was so helpful and polite. The price was great and the space of the unit was just right. Thank you, job well-done.

Recommended: Yes

Kandise Woods Feb 03, 2017

Received five star service from Ashley from the word go. She helped us find the right size unit for our needs and suggested appropriate moisture solution measures as well. She was knowledgeable without being overbearing and made this a quick and easy process. The facilities were clean, convenient and secure.

Recommended: Yes

Kristin Chapman Jan 04, 2017

The staff...

I just started renting from PS in New Orleans, and the staff you have at the Tchoup location made my life. I cannot remember her name, and I feel so bad for that, but you need to find a way to honor her commitment to your company.

Recommended: Yes

Tamzon Feeney Jul 19, 2016

WE REALLY ENJOYED OUR RENTAL EXPERIENCE AT THE PUBLIC STORAGE UNITS ON TCHOUPITOULIS STREET!

The lady at the desk, Lavon, was as nice and helpful as can be. The units were excellent. The grounds were clean. We rented a large climate controlled unit inside . The inside corridors were clean too.The only thing was that the elevator was small. We fortunately did not have large furniture items to store.So it was ok for us. If you store large items better get one of the drive up units with outside drive up entrances.

Recommended: Yes

Cross country mover Apr 06, 2016

Friendly, but smells gothic

Front desk lady was awesome. Security seems ok, but concern with possible water damage down the line. Smells damp and musty.

Recommended: Yes

Rhonda Beasley Jan 06, 2016

Great

Employees or great.

Recommended: Yes

Kathryn Frankola Jan 05, 2016

Great Storage Place

I loved Public Storage. The best part was the air conditioning. The freight elevator was also very convenient. The staff was very kind and helpful and the price was reasonable.

Recommended: Yes

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