Katie Baugh
Jul 31, 2023
Terrific facility, terrific staff.
I have nothing but good things to say about my experience with StorageMart on Ihles Rd,
The staff were super friendly and professional.
After we had moved a considerable amount of our belongings into our unit, we realized we were not going to have enough room.
The staff were quick to respond, and found us a unit in the same building and only a few feet feet away, which made our move-in so much easier.
Thank you all so much, job well done.
Recommended: Yes
Michelle Abshire
Mar 27, 2023
Incompetent and bad customer service
I was told I had a unit reserved to go from larger unit to smaller unit. On move day, I found out they reserved to someone else and had no other units in that size. For one size larger, they would not honor the smaller units price for what they did. Told me can’t help me. This dilemma caused me so much inconvenience and money. To top it off, no apologies. The new storage I went to around the corner was so helpful, cheaper, and friendly.
Recommended: No
Tina Richard
Jan 29, 2023
The workers were very professional!
The only concerns are nails and tacks in the drive to and from my storage.
Recommended: Yes
Hope Ned
Jan 25, 2023
Professional and polite
I would definitely recommend to anyone and everyone!!!! Great service.
Recommended: Yes
Glenn Beier
Jan 03, 2023
Great service and help from the attendant, very reasonable on pricing
After checking and comparing rental storage units in this area, this one was chosen. It had the size I needed. Price range was the best, for the service and security of all the different units researched. The person in the office was super helpful, friendly, courteous and handled everything quickly.
Recommended: Yes
Melinda Buller
Oct 27, 2022
Excellent service
From start to move in they made this easy & were helpful in every way.
Recommended: Yes
Dorothy Johnson
Oct 22, 2022
Very friendly clean storage.
Clean, convenient, and easy obtainable.
Recommended: Yes
Joshua Ozan
Sep 05, 2022
Nice place
Nice place very helpful people
Recommended: Yes
Phyllis Pool
Aug 31, 2022
Great experience
Great experience. Exactly what we needed for our storage needs.
Recommended: Yes
Assunta Jolivette
Aug 03, 2022
Great Service
This is a great place for all your storage needs, great customer service, very well maintained, perfectly secured place
Recommended: Yes
Sybilla Dixson
Jul 04, 2022
Great customer service
I love the atmosphere. I like the customer very pleasant and helpful. Super duper cute clean property. Climate control smells so good. The best place in Lake Charles so far .
Recommended: Yes
Michael Williams
Jan 29, 2022
Clean and safe
Nice area, good service, and clean storage.
Recommended: Yes
Blake griffin
Dec 18, 2021
Great customer service
They were very attentative and quick
Recommended: Yes
Jacqueline Fox
Nov 24, 2021
Very nice and helpful.
The unit area has been very hot every time we have gone. It was cooler outside than inside.
Recommended: Yes
Kendra Marshall
Nov 08, 2021
Awesome customer service
Clean
Nice people
Price is right
I rate them a 10
Recommended: Yes
Laykin
Apr 03, 2020
Very helpful, good price.
The employees were very helpful and the business was clean and presentable.
Recommended: Yes
Rhonda McMillan
Mar 03, 2020
Nice Clean Friendly and willing to work with your situations!!
Awesome people to deal with your needs
Recommended: Yes
Kyle
Mar 01, 2020
Great storage facility!
I’ve had several storage units but this one is amazing! Very clean, friendly staff, and very accommodating!
Recommended: Yes
Myles Broussard
Dec 25, 2019
Very easy and affordable
First storage facility I've used but the process was very easy and affordable. Very pleased with the customer experience. Moving is already stressful but they made it a pleasant experience.
Recommended: Yes
Tiffany
Nov 14, 2019
Awesome Customer Service!
Everyone was really nice! They were very accommodating, and I’m so glad I found this place!
Recommended: Yes
Tiffany
Nov 12, 2019
Great place!
Everyone was super nice from the very beginning. Elizabeth was very attentive, and on top of everything. The agent that helped me when I moved in was amazing, and the facility was very clean and nice.
Recommended: Yes
Patrick
Sep 25, 2019
Whole process of getting the unit was quick and easy.
Friendly staff and clean location.
Recommended: Yes
Randy
Jan 07, 2019
Great service overall
Very courteous and knowledgeable staff
Recommended: Yes
Thomas
Dec 14, 2018
Nice place
The facility was clean and the staff was polite and went out of their way to help
Recommended: Yes
Michelle
Oct 16, 2018
Friendly service
The people were wonderful, the place was very clean and it's a great price
Recommended: Yes
Donald
Sep 08, 2018
I reccomend
Very very easy and smooth process
Recommended: Yes
Crystal
Mar 18, 2018
Would recommend them to everyone
The staff is very friendly and helpful!
Recommended: Yes
Michael
Mar 09, 2018
Thanks spare foot for helping find my unit at storage mart.
Very helpful and friendly!! I would recommend storage mart to anyone!! Thank you sparefoot for helping me find my storage unit. You have been a big help as well. Great customer service from both companies!! Spare foot and storage mart.
Recommended: Yes
robin
Sep 11, 2017
Great service
Customer Service was great and We love the storage.
Recommended: Yes
Cameron
Aug 22, 2017
Secure
Professional service, clean units,
Recommended: Yes
Joshua
Aug 12, 2017
The driveways are intact and Mrs. Stella was a big help. Thanks!
I enjoyed the overall experience I had with size of the unit down to the price and also the customer service.
Recommended: Yes
chrissy
Jun 11, 2017
Storage is well kept
Storage is well maintained and lady behind counter was very welcoming. Would definitely refer others to storage.
Recommended: Yes
Joey
Jun 03, 2017
Great place
Friendly staff showed me everything I needed to know.
Recommended: Yes
