Tracy Nieto
Jan 13, 2020
This is the second time I've done this
This is the second time I've done this; however, service was excellent, quick and easy.
Recommended: Yes
Caitlyn Cappadona
Jul 11, 2019
Excellent service
They were extremely helpful.
Recommended: Yes
Dmitry
Apr 04, 2018
Pros and Cons
Overall this is a good Public Storage facility and location. Pros: Rented a unit in less than 30 minutes including viewing of two units on the 1st and 3rd floor, reserving a space online and signing all the paperwork at the counter. Manager Denice is an amazing person. She is very courteous, knowledgable and professional. It was a real pleasure to complete this business transaction with her assistance. Highly recommend. Cons: You need to leave your DL with a front desk rep when using their restroom. Installing push button lock and camera in front of the restroom would make it safer and easier for everyone. Another omission on the part of the management is you need to leave your DL when using their 4-wheeled cart. The difference in working hours of office and access gates makes it very inconvenient. Leaving the carts by the elevator will make the lives of many customers much easier. Office Hours Mon-Fri 9:30am to 6:00pm Sat-Sun 9:30am to 5:00pm Access Hours Mon-Sun 6:00am to 9:00pm
Recommended: Yes
Lillian
May 24, 2017
Your employees Lisa and Vanessa were ...
Your employees Lisa and Vanessa were amazing. They were very polite, courteous and helpful. Thank you Lisa and Vanessa.
Recommended: Yes
Joseph Flores
May 24, 2017
The staff is very professional and ...
The staff is very professional and friendly. Overall, the service fulfills my storage needs!
Recommended: Yes
Edward Abrego
Apr 30, 2017
Lisa and Akamie are the most nicest fastest and sweetest people they were so helpful on my last minute moving trip saving me some money and plenty of time !!! Thank u ladies :))
Recommended: Yes
S gomez
Apr 12, 2017
I rented at this location for a short time Lisa was always friendly and had a great attitude anytime I was there. Awesome place if you need a temporary storage. They will help you save money and give you the best advice when it comes to your storage needs.
Recommended: Yes
Sharenda 3
Mar 24, 2017
First time using a storage and great experience so far, Lisa was great with my husband!! Very private, professional and clean facility!! Would highly recommend using this Public Storage location! ??
Recommended: Yes
Salina Cobos
Feb 09, 2017
Lisa provides excellent customer service and is a storage expert if you need storage come check this location it is clean and well lite and all the staff is very nice and friendly. I recommend if you need a storage unit this is the place for storage.
Recommended: Yes
Sam Ramos
Jan 25, 2017
If in need of storage, look no further. Lisa was so nice as she walked me though the process. being new to storage, I had a lot of questions. Lisa took the time and put all my worries to rest. I'm so glad I came to public storage. Thank you for the awesome experience.
Recommended: Yes
Jo
Nov 11, 2016
New Storage Space
I'm coming from a different storage company in a different state. I preferred a different shape but Public Storage is convenient and that's important as I need to go frequently. There are only 2 things that are a bit irritating. 1. The fact that the code box is so close to the gate and not in a location that you can punch from your car instead of having to get out of your car then get back in to drive onto the lot. My old storage had that convenience available. 2. Is that I have to go all the way to the front and give my ID to get a dolly. Again, where I used to store things which was in a different state they had dollies available just inside the entrance doors. But I suppose in a place like LA people will take them so that's why they require ID, it's just a pain but better than no dollies.
Recommended: Yes
Lisa Garcia
Sep 21, 2016
Friendly & helpful
Friendly customer service, very helpful. I would recommend!
Recommended: Yes
Gloria Gustafson
Aug 03, 2016
Great manager, super nice and helpful
Robert was such a nice guy, helpful and patient. Although I only need a unit for a short time, he was super nice. My unit is clean and suits my needs perfectly.
Recommended: Yes
Jackquline Woods
Jun 07, 2016
Pretty great place!
There was a little difficultly with the computer system while moving in, but it ended up working out fine. All in all this is a great storage unit, very pleased with how it worked out.
Recommended: Yes
Alma BT
Aug 14, 2015
For a first timer, the rental process was quick, easy and very straight forward!
Lisa, the manager, knows her stuff. She is very easy to talk to, explained the process clearly and very patient in answering questions. I live nearby so I know that the area around the facility is safe.
Recommended: Yes
Mel C
Aug 05, 2015
My experience....
After contacting multiple storage companies and haggling with them, it was nice to talk to the public storage rep because it was a one stop shop. They could look up multiple locations, give you pricing, size, and their honest opinions. Not only that, but the storage facilities are well kept and some even temperature controlled. Pricing is fair, but one thing I did not like at first was that at the end of the process when it comes time to pay, they force you to acquire insurance, but you need it just incase building is blown up by alien space crafts or things of that nature. Overall it was as pleasant as any search for a storage unit can be.
Recommended: Yes
Linda Bender
Jul 15, 2015
exactly what I needed
It was very easy and Laura helped me get one exactly the right size for what I needed. Clean unit, clean property. I was walked through the process simply and quickly.
Recommended: Yes
Elizabeth Walters
Jun 02, 2015
Great service.
Positive experience. Office folks are very helpful.
Recommended: Yes
Kim Addington
Feb 27, 2014
Very helpful! Great Service
I had a great experience renting space. I would definitely use public storage again
Recommended: Yes
