Stitch
Sep 29, 2023
Best Storage
Came from another storage facility that was way too high in price, rude employees, not a clean place, got to Mini Storage and they have the best deals and super nice employees, the facility was very clean and well taken care of. Haven't had any issues with security or employees or the business. I appreciate the price and knowing that I don't have to worry about my belongings.
Recommended: Yes
Tammy Spence
Jan 31, 2023
DO NOT USE!!!! They only want your money.
I had my possesions stored there for 2 years. I called to let them know I would be clearing it out Feb 3. I was
told they do not pro rate so I have to pay for the whole month.I was also told they require a 30 day notice prior to vacating. I was not told this when I rented. Avoid this place like you would COVID!!
Recommended: No
Ashley Noel Collingsworth
Jul 27, 2022
Very Appreciative of the Service
I am very happy with the customer service that was provided to me.
Recommended: Yes
Sally Adams
May 10, 2022
An excellent experience.
Daniel was absolutely superb. He helped me from this end in Georgia. I filled out the lease agreement with his help. He was patient, personable and knowledgeable. I am forever indebted to him. Thank you Daniel. You are a real asset to your organization.
Recommended: Yes
Chris Stevens
May 09, 2022
Great customer service
The great service started with customer service that took my reservation over the phone. He worked hard to find me a location with pull up access close to me. I wish I could remember his name but he was great. Once at the location Racheal Henry continued the great service. She was efficient and very knowledgeable with the whole process. I would definitely recommend their services..
Recommended: Yes
Shannon Evans
Feb 19, 2022
Very happy customer!
I came after a phone call with another customer rep. When I came in the lady had everything I needed and what I was quoted was actually the price I was given. I was very surprised on how clean unit was you. The grounds are very clean. I was just a very happy customer all together! Great job!
Recommended: Yes
Brenda jackson
Feb 01, 2022
Nice place
Everything is good here except paying for climate control I expect it to be. Everything was turned off
Recommended: Yes
JoJo Hamm
Jan 02, 2022
Don't put anything here you want safe!
To say the staff here is unprofessional would be an understatement. I was in a situation and had to leave my trailer overnight and they not only immediately had it toad but use a tow company but I couldn't get ahold of for almost a month just to find out they auctioned off my trailer and all the contents. Not only are they very rude they also I have no compassion for anyone in a hard situation. I had offered to even pay as I had left my trailer very out of the way alleviated but they ignored all my emails and messages until it was too late for my belongings. Not even a week after that the gate was somehow damaged and has been for over a month so anybody that wants to convulse right in the place I even think I saw a homeless person or someone possibly squatting in a camper on the premises. Don't let the cleanliness and new facade after place for you it's ran by very impolite and unprofessional staff
Recommended: No
Stefanie
Dec 31, 2021
overall very impressed
The facility and units are very clean and even has a clean smell inside. Staff is very friendly and always prompt to answer questions or address any concerns. Its easy to get in and out of the property and parking is very convenient for loading.
Recommended: Yes
N.Evans
Oct 27, 2021
Not my first rodeo
I have had some experience with storage room hunting. Not only that but I have lived at a moving center with storage rooms as the spouse of the manager. I learned to compare the product and time the rental to your advantage(like NOT at the end of a month). So I did. There were storage rooms closer to me. Great product but I needed more options. The storage rooms were all booked for months so I looked elsewhere. I found this place online. Drove by checked out the place and was served by a great lady pitch hitting for management. My visit settled my decision but timing was not right. I had a hold placed and checked back with a tweaking of time of contract and size. Great price, my options covered, and the staff exemplary. This is a safe clean storage facility. And I had no problem with the staff at any time.
Recommended: Yes
Maria Champlin
Sep 19, 2021
Great new facility
The staff was super friendly and professional. The numbers for the storage units where a bit difficult to navigate but, it was not too bad. The doors all lock behind you and they have great security.
Recommended: Yes
Kevin
Aug 29, 2021
Very friendly staff
The staff was very friendly. The facility is clean and well taken care of. Highly recommend
Recommended: Yes
Robert Preston
Jul 07, 2021
Excellent!!
No disappointments thus far, what more is there to write
Recommended: Yes
Darlene Carroll
Jun 24, 2021
Customer service not professional
Stood outside 10 min while staff was on phone..only to be greated at the door by theses words..I was on the phone with a customer...sent there by staff in maryville who stated availability wide open...staff at Knoxville location stated LIMITED AVAILABILITY...confused I left...found a unit in my sz total out the door 57...with huge personable professionalism....
Recommended: No
Jeff Lynch & TMC
Jun 22, 2021
Nice, clean, comfortable, safe-feeling units & facility.
Very nice storage facility, brand new, convenient, and had a great move-in special.
Recommended: No
Donna Lane
May 08, 2021
Very clean and friendly service
The check in process was super easy and efficient. I would definitely recommend this place to a friend.
Recommended: Yes
Analiese Terrell
Apr 30, 2021
Extremely clean convenient and Awesome Staff!
Not being familiar with facilities in the area my selection started with an awesome phone call with Norma.
The facility was cleaner friendlier and convenient.
The Security is GREAT!
Recommended: Yes
Jessie Goins
Apr 22, 2021
Brand new clean and very accessible. Staff super helpful and friendly!
I would highly recommend this facility.
Recommended: Yes
Tammy Spence
Dec 21, 2020
Great price very nice customer service
The only disappointment is the only dumpster available is for personnel only. There should also be one for renters.
Recommended: Yes
Darion
Dec 07, 2020
Very secure and clean.
Overall it is exactly what I was looking for. Clean and maintained. Very secure. Not too expensive. Courteous and very helpful staff. I couldn’t get in the gate at 2am and within 10 minutes they had me in even at that hour.
Recommended: Yes
