Jul 29, 2020
secure an friendly enviroment no rats that's a plus!
Jul 24, 2020
Well keep neat and friendly customer service
Person behind the counter was very professional and courtesy. Give that guy a big raise for job well done.
Jul 15, 2019
Great service and hospitality
Great service and hospitality
May 13, 2019
Mar 01, 2019
The location where I'm at is great they...
The location where I'm at is great they property manager bill is very nice and friendly and will answer any questions you may have the property is really well kept and clean
Apr 12, 2018
Honest, great service, great prices
Mar 26, 2018
I would recommend this location
I would recommend this location. They were very helpful.
Vernon Van Diver
Mar 02, 2018
Bill @ Public Storage 27000 Pacific Hwy S, Federal Way, WA
Bill, along with CJ, made our experience very pleasant. We had been looking for covered storage for our motorhome and happened to check back with Bill at this location. He advised he had one spot open and we could come take a look at it. It meet our needs and they were very helpful with getting us checked in and setup with the spot. Great customer service and I don't think it could have gone any smoother. Thanks again to Bill.
Oct 06, 2017
Bill was great & I don't recall the ...
Bill was great & I don't recall the women's name on the phone, but she helped secure a good price.
Sep 22, 2017
Shayla is a very pleasant and knowlegadle representative. Thanks shayla!
Sep 21, 2017
Extremely helpful. Thank you again Shayla!
Aug 25, 2017
Very good service and very professional thanks shayla you're awesome
Jul 08, 2017
Bill is awesome! Fast, friendly service, great experience all around. Clean property. Highly recommend!
Jun 17, 2017
I'm in the process of moving and I needed a unit fast. The location on the highway set me up with what I needed. Thank you so much, Sarah! ??
Jun 09, 2017
The manager named Sarah was super ...
The manager named Sarah was super helpful and overall a pleasant. Couldn't ask for a better experience. The world needs more people like her.
Mar 09, 2017
Nov 29, 2016
Very Good custormer service and very great person Darron.
As I mention above, I greatly appreciated very much on Darron assistance.
Nov 09, 2016
Loved Bill. He helped me get exactly what I needed.
Jun 29, 2016
Reggie was awesome. He has awesome customer service he made the process easy for us and made sure the unit we're renting was good for us.I really appreciate him and I would recommend anyone to rent from public storage. The one thing I question is there doesn't seem to be a lot of cameras around. I do worry about people breaking in.
Jul 31, 2015
Public Storage near 272nd. North of Federal Way.
Believe there's too many junky vehicles in the back. Saw some people taking off tires and were working on a vehicle there toward dusk in one of the spaces. Wasn't sure if it was their vehicle or not. Assumed it was but this location didn't seem safe for me to leave in an open outside spot..
Franklin Sexton Jr
Jul 29, 2015
I would highly recommend
I went in to rent a storage unit to store my mother-in-laws things in while we transition her into an assisted living facility. Reggie at location 23211 was very helpful,courteous and went out of his way to make sure I received what I needed. All my needs were met and I would highly recommend this location to anyone looking for a storage unit.