Aug 03, 2020
Too crowded on weekends and therefore...
Too crowded on weekends and therefore only a small space to unload.
Jul 08, 2020
Fast and easy
May 06, 2020
Customer service great. Hidden rental insurance fee of $15 a month atleast for 10x10 unit.
Dec 05, 2019
The staff was very courteous and the...
The staff was very courteous and the facility was clean.
Sep 17, 2019
I was told one price online when I got...
I was told one price online when I got there and to check in and pay for my storage unit I was told another price $40 more than what the online price was no upgrades no changes.
Apr 23, 2019
Joe was very helpful and patient with...
Joe was very helpful and patient with me and my questions
Sep 04, 2018
Public Storage on Main St KCMO
Great friendly team members. Easy access. Mostly clean. Pretty hot inside the facility would be nice if the entire building felt like the freight elevator. Noticed bugs crawling from other units but I guess the facility can't really control what goes in but can at least take better defensive actions against bugs and rodents that have made it into the building. Other than that pretty koo for the price.
Mark Miller Jr
Apr 05, 2018
They are very helpful and was very...
They are very helpful and was very respectful and kind and had very good customer service
Mar 06, 2018
Sometimes it is a hassle getting key...
Sometimes it is a hassle getting key for carts or ID when you want to return the key
Oct 09, 2017
Easy process. Only complaint I have is the hours they are open. Overall = great!
T W W
Jun 20, 2017
Would like all cost to be mentioned ...
Would like all cost to be mentioned online quite clearly and boldly. I did not know I had to get insurance and that it was mandatory until I rented the unit I did not appreciate that.
Jun 12, 2017
I WAS IN DESPERATE EMERGENCY NEED OF ...
I WAS IN DESPERATE EMERGENCY NEED OF STORAGE DO TO DOMESTIC VIOLANCE AND DURING A TRAMATIC TIME THEY WERE CARING AND UNDERSTANDING
Jun 04, 2017
My experience with public storage was amazing , Tamecia was very polite and helpful. I've never used a public storage and she made the experience easy and hassle free , I highly recommend that if you want a high quality service and good customer service then you should definitely go there . Tamecia knew her facts about the store and answered every question that I had for her. Definetly a great place to rent a storage
May 31, 2017
Tameica is the best I be with this public storage about a year and a half.
May 04, 2017
I accompanied my nephew to the 3440 Main, Public Storage location yesterday and I was treated to a customer service excellence by Tameica, who made me feel as though I was renting storage as well as my nephew. Her approach was very knowledgeable, energetic, thorough, and enthusiastic?. Also, I noticed that any customer who? entered while we were there received the same v.i.p. treatment in a timely fashion. Mark was also friendly. I would recommend this location to anyone.....#Warren Farnsworth?
Mar 21, 2017
Tameica knows what she's doing. I never had to get storage before, needless to say i didn't know where to start. She made sure i understood everything i needed to know about storing my stuff. Wonderful wonderful customer service.
Feb 01, 2017
Been here almost two years. Quiet, clean, dry, secure. Tameika is the best, always friendly and very professional
Sep 06, 2016
Pretty good so far
I wish they had later hours
Mar 08, 2016
Great staff, clean facility.
Tamica & Toya were friendly, knew their business, had a nice clean facility.
Jun 04, 2015
Good experience with Public Storage.
Everything has worked fine for me at Public Storage. It is the second time I have used the Main Street facility for multi-month storage. Tamika has been especially courteous and helpful.
Feb 13, 2014
They have been great
If you rent from them you will get great service