Apr 11, 2019
Rented and occupied in a matter of minutes.
Jan 08, 2019
Really great to work with.
Very friendly and easy to work with.
Jul 27, 2018
Great facility very clean and friendly
Jul 01, 2017
Very friendly and outstabding seevice
Clean, large area, easy to set up account, fast service, great customer interaction, took care of some special requests.
Mar 07, 2017
Very clean. Staff provided excellent customer service.
Great location. Very clean. Friendly staff.
Deanna (Dee) Tuqan
Oct 23, 2016
Overall excellent experience!
The customer service was outstanding both prior to the date and during the registration process. I love the security, the insurance availability, and the layout of the facility which incldues prevention of water leaks. The storage space is more than sufficient for me!
Jul 25, 2016
Not enough room for parking large rv
Facility needs more space for large Rv's. Had a very hard time getting my 40 ft motor home parked in it's parking space.
Jul 05, 2016
This storage is excessively expensive
My comments are entered above.
Jun 02, 2016
facility in KC, MO friendly and helpful.
Helpful and knowledgeable staff, clean facility, secure, and easy access.
Mar 07, 2016
The people there were outstanding!
There was some confusion as to special pricing offers. We needed a parking space for our RV. We had come in about the $27 a month for the first six months. Everyone there knew all about it, but when they tried to register us for it, it had been removed from the computer and was no longer available. That was our only problem.
Jan 31, 2016
Very glad that I chose this specific storage facility.
I feel that that my personal belongings are in a safe place.
Jan 22, 2016
Peace of mind for very reasonable price!
You don't get a second chance to make a 1st impression..Central storage staff was friendly, accompanying and impressionable.
Dec 10, 2015
Excellent service and price
Nov 02, 2015
Easy Process & Great Customer Service
Everything went perfectly... From online reservation to actually getting our spot!
Jul 27, 2015
Had two bicycles stolen
My Trek mountain bike was along with a nother mountain bike from the knob town facility I thought security was good but thinking back I think that sucks
Jul 26, 2015
I was in a space in the back with my RV I came to leave the RV because my father was sick in that town in that state and I was visiting someone parked their RV so close I could not access my RV door and have access to the belongings I was storing in the RV such as clothes and other things that I needed to access while I was living in a motel in town temporarily I contacted and many many times asking for him to contact the people though they had Missouri plates on the RV I had Mississippi placed upon mine after 5 contacts I gave up the next month I cancelled and moved it
Jul 10, 2015
Excellent all the way around
The entire experience was excellent
May 26, 2015
Jan 17, 2015
Great. We are upgrading to a larger unit and leaving another facility because yours is cleaner and more secure. We plan to be there a while.
Aug 10, 2014
Overall, good people to deal with and very nice facility.
Jul 10, 2014
Jul 08, 2014
Couldn't be easier
The move-in process was smooth. I got online reminders of my move-in date and even a phone call before the date to let me know my space was available if I wanted to move in early.
Jun 23, 2014
Easy to set up on line rental. Need phone number of on site people to insure they will be there when you move it. They had a sigh up back at 2:15 and I ended up having to wait 10 minutes. Rest of move in went great.
Apr 23, 2014
Insuffcient Security - Property damaged and stolen
Stored my boat in the covered parking area. Was told when I signed up that the place had excellent security including video coverage. This spring my boat was broken into. The cover was cut to gain entry, all my fuel was stolen and they destroyed my ignition switch in what I believe was an attempt to steel the battery.
When I brought this to the attention of the manager...the only response was..."That is why you should have insurance" and "we don't have video surveliance coverage back there".
Follow up calls have not been returned.
I had previously recommended this place to neighbors with boats and RVs. I've since contacted them and told them to look elsewhere.
Aug 22, 2013
When we called from St Louis to rent storage we were quoted one price and told that it was open until 6 PM. We got to Kansas City by 5:10 and it had been closed for hours. The electronic regristration was not functional. After several hours on the phone, they gave us a temporary code and we settled up the next business day (at a different price).
Your building are well maintained and the faculity seems secure. However, I do believe that you loss alot of business because of the poor kiosk and sound quality (it's facing a busy highway). A sound buffer or booth as well as better data transmission line would increase your business and make it easier for consumers
Jul 21, 2013
Great Job !!!
Kevin did a great job welcoming me to the Shed. Everything went very well: moved, stored, locked and secure. (-:
Jun 13, 2013
I received an email that says working hours start at 8:00am then I went there 8:45am and waited until 10:00am on Friday. Working hours were different from your email. Another thing was according to your email first month was free. Clerk said "no" second month is free. I planned my car to park there for 34 days. I thought I just needed to pay for 4 days. No, I paid $76. Do you believe this? I had no time to argue. Could you please check this and if something is wrong, please refund me. Thanks
Jun 11, 2013
Quick courteous check in. Access is nice. Time will tell if security is adequate; however, first appearence indicates it is
May 25, 2013
Sill using it but they seem great
May 21, 2012
Quick & easy
So far everthing ok, being a man of few words I don't need 50 characters to review.