Mollie
Sep 04, 2022
Highly recommended
Nice deals for first month, fast check in services.
Recommended: Yes
Angie Honda
Aug 24, 2022
Easy move in!
Very clean, just what I needed!!
Recommended: Yes
Hooper Matt
Oct 04, 2021
The 800 numb said no insurance needed. The manager said its required.
Insurance made me upset. I waited outside the fence for a long time. I pushed the managers button 3 times. Finally a customer came out so I was able to walk up to the office. Overall it will work out for me. Just more than what other places were
Recommended: Yes
Robert Demps
Jan 03, 2021
Perfect.
Good prices on a monthly self-storage unit.
Recommended: Yes
Elexis
Dec 18, 2019
Great Staff
The staff is very friendly. My unit was a bit tinier than expected but that staff still helped and accommodated me the best they could.
Recommended: Yes
Ashley
Oct 02, 2019
Unprofessional manager. Meh prices. Good size units tho!
Call center upon reserving told us $25 admin fee at move in 1 month free. Perfect right?!
We get there. Be back later sign on door ALL DAY, manager kept coming out asking why we were just sitting in parking lot. Like, duh, take ur sign down!! Proceeds at move in to tell us there's the admin fee rest months rent "free" month is still $10. BS.
We leave. Call to say we're going elsewhere. He tells us "hey, I can actually work around and get you in today for $25 and get you the month free, just pay this remaining month by the 5th of next month. OK, GREAT!! We go back.
Get back... He says "oh, I guess I can't do the month free." Well thanks for not calling to tell us before driving back!!
Units are fine. Webby from spiders a bit but it's okay. Prices are meh, in between all others in town. Gate code entry.
Recommended: No
Diane
Sep 09, 2019
Clean and secure
Feel as thou my belongings are safe
Recommended: Yes
Desiree Anderson
Sep 01, 2019
Infested with rodents
Had my into fir less than a week and went to grab a couple clothing items and found all of my stuff contaminated with Rodent feces. I moved everything out that day. I did not have any food items in there that would attract them. The managers’s response when I showed him was that he knew they had some rodent problems. I told him I only had my stuff in here for a week and I have to re wash everything. He said good luck with that. I’ve had storage units before and I have never seen anything like this. This is disgusting
Recommended: No
Zachary
Jun 17, 2019
Easy setup
Al, was really great getting me set up at the facility. The facility is are not climate controlled, but I didn't need that for my use case.
Overall getting setup was easy.
Recommended: Yes
Dameon
Jun 01, 2019
Great online service
The whole process of getting a storage unit went smooth and easy
Recommended: Yes
Amy Shephard
Nov 09, 2017
Excellent choice in storage. Many size options.
This place is very clean and extra friendly.
Recommended: Yes
Calvin
Mar 09, 2017
Nice
Very professional and very nice staff
Recommended: Yes
Calvin
Mar 08, 2017
Great customer service
I love this storage. I reserved with no payment and was greeted and welcomed.
Recommended: Yes
Christina
Feb 13, 2017
great storage
This storage unit is wonderful. They've made the process seamless and easy. I really trust their security. They made the process of moving in very easy as well- the access was terrific!
Recommended: Yes
Christina
Feb 02, 2017
Clean, safe, and easy to use!
I'm very happy with our choice of Simply Self Storage. The manager welcomed me and provided an easy overview of my storage area. Their high level of professionalism makes me feel confident that our belongings will be in good hands.
Recommended: Yes
Amanda
Oct 15, 2016
easy to use and nice facilities
I like how late i can go to the unit. I work until 6 everyday so i know that i can still stop there after work. Also the workers are really helpful.
Recommended: Yes
jeremy
Jul 24, 2016
but only if
The service is great. The pricing over head isnt. I rented a unit and it was a lil to small. So before even moving into it i asked for a larger one. They had it. But charged an extra fee for paper work. Lame as it was spending almost 200 for a unit it could have been served up with lube on the house.
Recommended: Yes
Matthew
Jul 20, 2016
Great service, convenient hours. Well managed facility
The property manager was knowledgeable and courteous. Got me set up quickly and I was able to go straight to my unit. Would recommend to anyone looking for a storage unit facility in the area.
Recommended: Yes
Barbara
Apr 09, 2016
Recommended: Yes
BILA
Jan 27, 2016
Friendly service and good security.
I rented a 10x10 space in January in Michigan. Their service was very good and their staff at the reception was very friendly. Overall I have no complains about their service. However, the only problem I had was that the door of storage would not close properly, because of the snow being stuck at the corners of door. So, I had to remove the snow from the corners every time I went there.
Apart from this, I recommend this place.
Recommended: Yes
Joni Sarah
Jan 18, 2016
I am still moving into the unit but so far everything is going well. The staff here is very good and helpful.
Recommended: Yes
Joni Sarah
Jan 14, 2016
Just started moving in so haven't much to say at the moment
The Storage unit seem good, But haven't been to other units so I have no other way to judge how my unit is and I just started moving in so in a short time I have only good comments about the Unit and Staff
Recommended: Yes
Michael
Jul 28, 2015
Excellent service and good rates!
I was very pleased with my experience at Simply Self-Storage. The employee I interacted with was very friendly and professional, and the storage unit was clean and as described. Security seemed solid -- nothing went missing while I was there!
I would recommend Simply Self-Storage to anyone!
Recommended: Yes
Rosalinda
Jul 28, 2015
Great & fast servuce- good , honest prices.
I found the Kalamazoo Michigan Simply Storage to be honest, and the best clean place in town, that answered their phone calls! Online payments available too!
Recommended: Yes
Samantha
Jul 28, 2015
Unit was Robbed
My storage unit locks were cut and all my jewelry was taken. The whole thing with their management and how the issue was handled (or not handled) was very suspicious which made me think management had something to do with cutting my locks. They constantly blamed me for it and said that I had never put locks on my unit. The mandatory insurance I had been paying for had to see either receipts or I needed pictures of me wearing the jewelry to reimburse me for my stolen items. Most horrible experience and I will never trust a storage company again in my life. I truly believed I was scammed by management.
Recommended: No
elizabeth
Jul 13, 2015
perfect location and price.
service was friendly, location is perfect, price was lower than other places and security is sufficient.
Recommended: Yes
AQUALIA
Jul 06, 2015
Well, the quote from the internet said that a vehicle could fit in the 20 x 20... when I got there it could not. So I had to pay a transfer fee to switch to a unit that could hold my things. I was pretty upset!
Recommended: Yes
Shashu
Jun 25, 2015
So far it's been good.
Recommended: Yes
Dakota
May 02, 2015
AWESOME
The unit was exactly want I needed and I got more than expected. The service Dakar gave me was above excellent!
Recommended: Yes
Karen
Apr 13, 2015
Able to do check in easily and quickly. Pleasant staff.
Nice check in process with pleasant staff. Great for our two college students needs.
Recommended: Yes
Suzie
Mar 26, 2015
Recommended: Yes
Joey
Mar 05, 2015
It's the best ty.
Recommended: Yes
Flora
Mar 05, 2015
Great experience
The manager was very helpful. Pricing was high gor the outside units so just ended up getting the inside unit
Recommended: Yes
Haley
Mar 02, 2015
It was quick, easy, and cheap! The staff was very helpful :)
Recommended: Yes
David Barry
Nov 17, 2014
Recommended: Yes
Karen
Nov 11, 2014
The best thing about this facility is the caretaker. He was super helpful and went out of his way to accommodate my needs.
Recommended: Yes
Justin
Nov 10, 2014
Overall friendly, safe and secure.
Recommended: Yes
Michelle
Nov 09, 2014
The staff was very helpful and courteous.
Recommended: Yes
Anna
Oct 06, 2014
Quick, clear, friendly
Recommended: Yes
Igor
Sep 18, 2014
Needed a good indoor storage with climate control and this was a great place.
Customer service is excellent, and they gave me a deal on my first month. I will definitely go back and rent from them in the future.
Recommended: Yes
