Michael G
Apr 17, 2023
A very nice storage facility in a great location at an affordable price
We are very happy with this public storage. It is a well run, convenient facility at a reasonable/fair price. Would recommend for anyone in the NYC area looking for convenient storage.
Recommended: Yes
Marcus
Dec 25, 2022
Everything went as smoothly as possible
Everything went good explanations were clear and and concise.
Recommended: Yes
Mildred
Jan 22, 2022
Great Storage
Very convenient location and easy access. Indoor parking is also available. Movers were able to easily unload and transport goods on 2nd Fl storage space!!
Recommended: Yes
richard
Apr 26, 2021
clean and nice, indoor parking for drop off and pickup
clean and nice, indoor parking for drop off and pickup
Recommended: Yes
Angeleyshka Curbelo
Apr 21, 2021
Amazing
Clean and spacious! I really loved it
Recommended: Yes
Carl and Teaco Russell
Apr 20, 2021
I have already recommended the storage location to a friend
office is clean. Josy was a great help. all the the staff member. were polite as well
Recommended: Yes
Miguel
Apr 15, 2021
Good service
It was easy the process to save and rent the space online. I also called and somebody help me with my questions. The place was clean. I felt good moving my stuff there. I got a special deal, let's see how long it stays and what happens next.
Recommended: Yes
Oliver Deane
Apr 15, 2021
Smooth Experience. Clean facility
Smooth Experience. Clean facility
Recommended: Yes
customer
Nov 07, 2020
Great experience
Great experience. However it should be stated up front about the required insurance and the cost.
Recommended: Yes
Kelsey Fraser
Oct 13, 2020
Great customer service and quick access!
Great customer service and quick access!
Recommended: Yes
Jason Greene
Jul 13, 2020
Noelina
Noelina, Gwen and Fran are great!
Recommended: Yes
Reza Peymani
Jun 16, 2020
Great customer service
Great customer service
Recommended: Yes
Justin
Jun 05, 2020
Great Service & Facility
This was a great solution to the problem of where to store our winter tires. My only complaint is the monthly insurance fee, which ends up almost doubling the price of a 5x5 unit. Customer service is excellent and the facilities themselves are clean and easy to use.
Recommended: Yes
Jimmy Lai
Apr 27, 2020
Simple As Can Be
It was easy making the reservation online. Once I got to the location, the rep showed me my unit and I signed off on the paperwork which took about 10 minutes and I was done. Very easy process.
Recommended: Yes
Michael
Feb 26, 2020
Gwen was an amazing help to get set up...
Gwen was an amazing help to get set up and learn the place!
Recommended: Yes
Gabriel Sepulveda
Jan 21, 2020
Brandon is very professional and helped...
Brandon is very professional and helped us with everything we needed, thanks for hiring an associate very professional
Recommended: Yes
Glenn
Jan 20, 2020
Outstanding customer service
Outstanding customer service!!
Recommended: Yes
Sourav
Jan 14, 2020
Perfect storage
Its perfect for a good storage.
Recommended: Yes
Kimberly
Jan 08, 2020
The people were polite and very...
The people were polite and very helpful. The storage areas are extremely clean.
Recommended: Yes
Glenn
Dec 28, 2019
Clean and convenient
Gwen was my customer rep. She was beyond helpful and made the whole process quick and easy.
Recommended: Yes
Diana Fuentes
Aug 27, 2019
Great customer service staff member...great Service
Great customer service staff member that helped me open an account was great. She was very professional and helping when answering all my questions
Recommended: Yes
Valerio Luccio
Aug 06, 2019
Excellent service
Excellent service, very nice facility, great price.
Recommended: Yes
ER
Aug 05, 2019
It was pleasant
It was pleasant. Gwen at the front desk was excellent at customer service and made the experience easier than I had anticipated.
Recommended: Yes
James Mccormick
Aug 04, 2019
Quick setup, helpful staff and convenient location
Quick setup, helpful staff and convenient location. I would recommend Jersey City Public Storage to anyone in the area.
Recommended: Yes
Real Guest
Jul 15, 2019
Good building and storage unit
Good building and storage unit. My storage unit was empty and clean when I came, the representative was also friendly and helpful while introducing me to the sizes and explaining about all the terms. Pretty easy access to my storage, it also has a good security.
Recommended: Yes
Thomas Cooke
Jul 08, 2019
Staff was friendly
Staff was friendly, helpful. Place was clean.
Recommended: Yes
Football fan
Jul 02, 2019
Nice folks
Nice folks. Clean facility.
Recommended: Yes
Chris W
Jul 02, 2019
perfect storage
this is the perfect storage. with good service, wonderful management, reasonable price and very clean!
Recommended: Yes
KDJ
Jul 01, 2019
Great location
Great location, friendly staff, very reasonable price.
Recommended: Yes
New Resident
Jun 27, 2019
Great staff
Great staff, service, and facility.
Recommended: Yes
Ceyhun Elgin
Jun 13, 2019
I really wish that I was told the my...
I really wish that I was told the my renter insurance could already cover the insurance that was required by Public Storage at the time of check-in. I will cancel my insurance asap.
Recommended: Yes
Mike H
May 21, 2019
Impressive facility
Was extremely impressed with the cleanliness, lighting, and layout of the facility. Victor was extremely helpful in booking the unit.
Recommended: Yes
Luca Gherardi
May 20, 2019
Easy to rent
Easy and fast the girl who assisted us was very nice and professional
Recommended: Yes
Chaim Hazan
May 20, 2019
This location got the Best service..
This location got the Best service.. Bravos...
Recommended: Yes
Klavier
May 16, 2019
Hidden fees
One (or the one) problem is PS has many hidden fees. When you make a reservation online, you don't know that you are going to get charged a mandatory monthly insurance fee, plus a one-time $20 or so locker fee. You can only use PS' specific locker, which is why I consider it to be a fee. In sum, don't trust the price you see in your confirmation email. That's only the lower bound if your price. Other than this, PS is a reliable storage service provider.
Recommended: Yes
Rita Velasquez
Apr 26, 2019
It's very good
It's very good! Attentive.
Recommended: Yes
Richard
Apr 17, 2019
Excellent support from start to finish
Excellent support from start to finish. Fully recommended
Recommended: Yes
Ebony Jordan
Apr 01, 2019
Great customer service!
Great customer service!
Recommended: Yes
Sharon Marcus
Mar 09, 2019
Fran was the staff person who helped me...
Fran was the staff person who helped me check in, explained how everything worked, showed me my unit, and gave me my lock. She was fantastic! Clear, organized, efficient, polite, and totally on top of everything. Other staff were coming over to ask her questions because she was the expert. You should give her a raise and make her a manager! Moving is stressful and so often staff are either clueless or rude. Fran made me happy I had chosen your facility to store my boxes and furniture.
Recommended: Yes
Manisha Manning
Feb 11, 2019
Awesome experience!
Awesome experience!
Recommended: Yes
LOVICE BARTON
Feb 11, 2019
Great customer service
Great customer service
Recommended: Yes
Lissette H.
Jan 07, 2019
Excellent!!!
Great customer service and very clean facility. I definitely recomend it.
Recommended: Yes
Tom Baran
Nov 07, 2018
Great service.
Great service.
Recommended: Yes
Bhaumin Bhatt
Nov 06, 2018
The facility is clean and neat
The facility is clean and neat. I personally believe that my things will be well taking care and I will recommend others to public storage for their needs.
Recommended: Yes
Nardia Mendez
Sep 20, 2018
very good experience
very good experience
Recommended: Yes
Pablo Lliguizaca
Aug 24, 2018
Best company ?????
Best company ?????
Recommended: Yes
Michael Rodriguez
Aug 13, 2018
I rented the 10×10 on 8th of the month...
I rented the 10×10 on 8th of the month and now I'm being proraited for the first i thought it was supposed to be from the 8th to the 7th you're staff should have explained a little better i wasn't expecting the first of the month i still have to pay rent and security on my new apt on the 31st of this month quite confused
Recommended: No
Josh Mark
Jun 05, 2018
very easy
Danielle was very helpful, explained everything, answered questions and was very patient. Of course im sure management wants her to sell their products but you can always say 'no'. I did buy some boxes and stuff because its right there. convenience. thanks again Danielle.
Recommended: Yes
Colleen P.
May 24, 2018
Great service!
I was very pleased with the Public Storage in Jersey City, NJ (Newport). The staff were very professional and kind, and the facilities were secure and very clean. They answered any questions and explained everything in a knowledgeable manner.
Recommended: Yes
Cis
May 24, 2018
Convenient and easy to rent
Convenient and easy to rent
Recommended: Yes
Leslie
May 15, 2018
The facility is very clean
The facility is very clean. The bathrooms are clean. The staff is courteous and helpful. We were shown several storage units before we picked the one we wanted. Each storage unit we saw was immaculate.
Recommended: Yes
Mark
May 02, 2018
Great place But...
Great place, great service, great employees, but the mandatory insurance is a little bit much. It cost 1/3 of what the unit itself cost and the fact that it wasn't mentioned at all through the entire process until literally the end was annoying.. It was a surprise and not a fun one...
Recommended: Yes
Brian Chandler
Apr 30, 2018
Excellent!
Facility is the best storage facility I've ever been to in terms of cleanliness, security, and available space, in addition to extremely competitive rates. Staff was exceptionally friendly, knowledgeable, professional, and helpful. Would recommend to anyone in the market for storage or parking.
Recommended: Yes
Maggie Chen
Apr 24, 2018
Nice clean space
I made a reservation on 5x12'. Only was told it is not available 1 week later when I went on site to make payments. I, however, was offered a 10x10 or 5x 10 space, which wasn't ideal. I would give 5 Star if they would honer 5x12 space. But their did have amazing customer service and people work there was super nice and made everything easier. The space was clean and well mentioned.
Recommended: Yes
Priyesh Shah
Apr 10, 2018
Clean facility
Clean facility, reasonably priced, friendly staff.
Recommended: Yes
haily Gonzalez
Sep 24, 2017
BEST storage experience ever! This is the first time I've used a storage unit and Im so glad I chose this facility. The whole staff is hilarious and Sasha made the process easy and I felt very comfortable asking questions. Also she went over all the deals and made sure I was getting the proper size unit for my needs. I would definitely recommend this facility to anyone who needs a storage unit!
Recommended: Yes
Elizabeth Day
Sep 21, 2017
Pubilc Storage is the best
Pubilc Storage is the best! Helpful people on staff every time we come in. It is new, clean, and well-lit. I love that we can drive our car into an inside garage to unload. They provide carts and good instructions. The rates are reasonable for such a nice climate-controlled facility.
Recommended: Yes
Pat Y
Sep 02, 2017
When you come to come to this location you are immediately greeted by friendly staff and they make you feel welcome. My husband and I currently came a second time to finally finalize paperwork and Maria helped us. She was wonderful made the process look simple and she even took extra time even though we were asking a lot of questions and asked to see a second unit. Once she knew we were happy went back to the office and it was a quick and easy process. I know is only storage but her professionalism and friendliness will make me come back just to say hi. Ill make sure to bring those pork rolls Maria.
Recommended: Yes
S Patel
Sep 01, 2017
Fran was helpful, answered all my questions and showed me my options. It was seamless. Friendly, professional and efficient! Thank you for a quick check-in! All the ladies here are welcoming and personable!! Definitely a pleasant experience. Thanks Fran!!
Recommended: Yes
Giselle Ahmed
Aug 18, 2017
I am very overwhelmed and stress as i would be traveling to do some medical volunteer work. Maria made this experience so easy and she was wonderful. It never felt like I was coming to rent a storage. From the start to finish she was very professional and friendly. Explained everything and even took her time to assure I had no other questions. Fast and easy
Recommended: Yes
S. G.
Aug 07, 2017
I initially booked my reservation through the Public Storage website to take advantage of an online promotion. I immediately received a call from the site I selected to confirm a reservation and move-in date. Tiara, one of the Customer Service reps, was great. She quickly and efficiently walked me through rental process. There are some upfront one-time costs that a customer needs to be aware of like a lock and administrative fees. Likewise, customers should check if their homeowners or renters insurance covers public storage as you will need coverage. Fortunately, they also have policies for this. Great service, clean facility, and convenient hours and access.
Recommended: Yes
Bk
Jul 06, 2017
Very well organized and well managed ...
Very well organized and well managed company.
Recommended: Yes
Julia Ramos
Jul 04, 2017
I'm very happy with public storage ...
I'm very happy with public storage .great staff.. The place is nice clean.
Recommended: Yes
Monica Huang
Jun 29, 2017
Very nice and approachable.
Very nice and approachable.
Recommended: Yes
Vanessa Brown
Jun 06, 2017
I was very impressed with the level of ...
I was very impressed with the level of customer service that is offered by the team. I am happy that I chose to utilize this storage facility.
Recommended: Yes
Marilyn
Jun 06, 2017
I am delighted with Public Storage ...
I am delighted with my Public Storage experience!!! The prices are very reasonable, the website is so easy to use, the facility is clean, modern and feels safe for my belongings - and the people have all been fabulous!! They are knowledgeable, friendly and accommodating in every way. I highly recommend Public Storage to anyone looking for storage.
Recommended: Yes
Lauri Rosenthal
Apr 04, 2017
All of the employees have been ...
All of the employees have been extremely nice, and the location is clean and easy to access.
Recommended: Yes
Kenya Williams
Mar 12, 2017
I recieved great customer service
Public storage was in constant communication with me until my move-in. The staff was also very helpful during move in.
Recommended: Yes
Marielena
Feb 28, 2017
good service
Everybody is really friendly. The storage unit is really clean.
Recommended: Yes
