Aug 07, 2020
excellent customer service and a clean...
excellent customer service and a clean storage unit.
Mar 02, 2020
Very good customer service.
The woman working the desk when I came in to secure my storage was very friendly, informative and had a wonderful personality. Would recommend to others!
Feb 11, 2020
The ladies at the office were very...
The ladies at the office were very helpful and very pleasant to work with.
Apr 22, 2019
Excellent prices, service, customer service and units
Apr 02, 2019
Very pleasant experience and...
Very pleasant experience and knowledgeable
Apr 02, 2019
Yes I would highly recommend public...
Yes I would highly recommend public storage to others.
Bryan A Weathington Sr
Nov 05, 2018
The facility and Ms Brenda is the best
The facility and Ms Brenda is the best. Facility is very clean and Ms Brenda is very helpful and polite.
Oct 23, 2018
Love the service
Love the service. Brenda was amazing
May 08, 2018
The staff are so great and helpful even...
The staff are so great and helpful even in complicated situations. Thank you.
Jan 09, 2018
Brenda was awesome
Brenda was awesome. Much thanks!
Oct 10, 2017
Great customer service. They answered all my questions and informed me about all the specials
Oct 04, 2017
These ladies here are great. Thank you Brenda and Malika
Sep 10, 2017
I think it was a very professional ...
I think it was a very professional experience and business was done quickly and satisfactory.
Jul 20, 2017
Great storage facility. Ms. Kiaya and Mike are super helpful and professional. As much as I hate to admit itI have had a unit with them for over 10 years and all dealings have been excellent.
Jul 19, 2017
Awesome experience from Liz and Kia. Excellent customer service! Couldn't be any more happier!
May 30, 2017
The Public Storage on Catoma Street is excellent! I highly recommend this location for all of your storage needs. Kiya and the rest of the staff there are all very friendly and helpful. The Summer Move-In special is a great deal...take advantage of it if you can!
Mar 08, 2017
Great Customer Service
Great customer services! with a smile and eger to help find what works best for the customers.
Jan 25, 2017
Feel very comfortable with the way you have showed personal care to my needs. And I trust that my stuff is safe and I feel secure when I go there and when I leave.
May 25, 2016
Excellent customer service
Customer service was excellent. She was very nice and polite. One suggestion they need to tell you the cost of the lock before presenting to customer.
Jan 09, 2016
Yes, I've been to Public before ans as you can see I'm back a repeat customer.
The people are very nice and courteous in the office. They help you out and show you the compartments so you can decide as to which one is best for you and your needs.
Mar 18, 2015
Nice Place and friendly staff
I went to several places and this was the one that had friendly staff and very helpful. I was disappointed that the on line rate was not able to be used because it had expired the day before. I could not go home order on line and come back.
Feb 15, 2015
my "storage" experuance
The initial process was fine, staff very helpful, the unit was just what I needed, blah blah blah. Since then, I have been emailed twice, called twice, and this is the second "opinion survey" I have filled out. This is all starting to get very annoying. Please; do not contact me any more unless I'm late with a payment.
Sep 16, 2014
PUBLIC Storage was Great!!
I visited the unit for the first time and the guy (forgot his name) was very kind and informative. Some reps take offense when you question things in the contract but the guy (wish I could remember his name) was very kind and answered all my questions. So I hope they keep up the good work. Oh, and they also do great follow up. They reminded me my first payment was late with a friendly reminder (which was great because I had forgot in the midst of the move) . And they called shortly after I moved in to make sure all was well. I appreciate that! So again, keep up the good work Public Storage!
Apr 09, 2014
No issues: Painless rental.
The rental process was easy and quick.
Mar 19, 2014
Excellent customer service. It was very quick and easy. No hassles at all!
Mar 16, 2014
More than a storage center, more like a friend who stores things in their garage
This place is not a storage center, it feels just like a close friend who doesn't mind keeping my belongings in their garage for a small fee. Excellent service!
Feb 27, 2014
you are a jewel to those on a budget
The storage that you have on catoma on the west side has been a great deal of help to me and I appreciate their help