Jul 12, 2020
HELP WHEN NEEDED THE MOST
I needed a storage unit quickly and I'm disabled. I wish I could remember the Gentleman's name who booked it for me because he was one of the most caring, kindest and accommodating people I have ever met. He gave me a unit so I don't have to use the elevator as my illnesses cause me to fall when my equilibrium is off; which is most of the time. He spent so much time helping me and I sincerely cannot thank him enough. The place is very close to home and we are so happy to have gotten a good sized unit for a great price. I cannot praise you enough for everything you've done for me! Thank you from the bottom of my heart!
Jul 04, 2020
Beware Hidden fees: "$27 value package"
I was expected to pay a value package fee for a lock and mattress bag I didn't need and they didn't have damp rid in stock so gave me a choice of a second lock or bag I didn't need. A lock, bag and damp rid individually are far less than 27 dollars. Automatic gate was not operational. They attempted to put me in a non climate controlled unit under my climate controlled reservation. Sloppy organization in management and facility upkeep. Just not the best experience coming in. Facility seems adequate for what it is and close to house. They did offer a better deal than spare foot which I took.
Nov 07, 2017
Staff is great help
The staff are wonderful super kind and helpful
Oct 22, 2017
Very nice crew to work with
I tried to get a unit at the flea market but they did not have what I needed so they sent me to o e that was only a mile away. Everyone was extremely nice and oh so helpful.
Oct 05, 2017
Good team at this facility
Very helpful with my situation!
Jul 21, 2017
Easy to deal with
they were quick and direct. was in and out of the office with no problems.
Jul 13, 2017
Wonderful customer service
Great customer service! I cannot complain one bit about that. However, the storage units have roaches. I didn't notice all of them until I already purchased the unit. Pretty gross, but I needed to store my things.
Jul 05, 2017
Thank you for being accommodating!
I appreciate great customer service... and that is exactly what I got when I came to this location! Thanks for providing relief to my very stressful move-in day!
Apr 28, 2017
Convenient location and helpful staff.
Apr 26, 2017
Helpful staff and convenient location.
Jul 30, 2016
Charles is very personable and responsive to my need. He was wonderful!
This storage facility is a little bit out of my way, but they have the best climate control prices in town. Also, it is the Personnel on premise that seal the deal. These people are very friendly and accommodating.
Jul 25, 2016
Jennifer and Charles Hart are the best!
We came in with our 16 foot truck and quickly we upgraded to the 10 x 15 unit to be sure we could get in our sectional. Through no fault of theirs our couch portion of the sectional would not fit in the unit due to the duct work in the hallway. We appreciate their help. Would recommend this storage facility to anyone that needs it in the Duval county area.
Jun 12, 2016
Verry good service
I m very happy with this storage
Apr 27, 2016
My experience with this location has been very pleasant. The facility is clean and the staff has been accommodating. I would definitely recommend them.
Mar 29, 2016
This is my first time getting the storage this is the second day overall it was a great one
Jan 29, 2016
First time renting a unit. Great experience!
Jan 22, 2016
Great experience so far
Very friendly atmosphere. Great prices and very clean.
Jul 22, 2015
Easy to deal with.
Nice people. Very helpful and kind.
Jun 01, 2015
Excellent service from Kathy
Kathy did great job Thank you and will recommend to my friends
May 28, 2015
Temporary stay with family....
Excellent facility, other than on weekends when the flea market is open. Driving in and out is like walking into a death trap. But the storage itself is good, secure, and the staff friendly and knowledgeable.
Mar 30, 2015
Mar 14, 2015
Feb 24, 2015
Feb 17, 2015
Scott was very helpful, very nice and he did everything to give us the best discount.
Oct 02, 2014
Came to SpareFoot through internet referral. Best offer around.
Thanks to SpareFoot we got the best price! We got the next size up for the lower rate. It was just what we needed. Thanks much!
Sep 21, 2014