Al T.
May 29, 2023
Convenient location
Friendly staff. Needed something close to DFW. Worked out great. Thanks.
Recommended: Yes
Vanessa
Sep 01, 2022
Great facility! Great service!
I've used this facility for several years & was glad to get a 2nd unit. Friendly people & great service every day!
Recommended: Yes
Donna Davis
Feb 18, 2022
5 Star Service!
I found Macho through an online search. I was in love with them from the moment we met. It was an extremely easy process. We were given a tour of the facility which we were offered and the process was made indeed a process I would recommend to a friend. I loved the fact that they are also family owned!
Recommended: Yes
剖
Nov 08, 2021
unbeatable prices & good folk
10/10. Great prices in comparison. Customer service is friendly with a fun sense of humor.
Recommended: Yes
Jesse
Mar 06, 2021
Best buck for your storage needs.
Clean facility, older but well kept units, friendly and 100% accommodating management couple.
Recommended: Yes
Valicia Thompson
Feb 12, 2021
They place is very nice and the staff are very nice and helpful
Excellent I would refer this storage to all the people I know
Recommended: Yes
Gringo Scot
Feb 05, 2021
Great management--communication, easy access, account setup, great location
Management was great from initial contact, location & other instructions over the phone were flawless.
Assisted tremendously with an oversize truck and plenty of parking space for turn around and to temporarily park a loaded car carrier.
Poor weather delayed my arrival and the support with this was fantastic.
Dumpsters on site, close to the airport, secure/secure/secure.
Husband/wife management duo are really great people persons and very courteous and professional.
Pest control measures are in abundance (unlike the misadventures of the U-Haul on Harry Hines).
Well lit, next door to a convenience store with restrooms was a blessing, too.
A tip of the hat to ya'll!
Recommended: Yes
MUHAMMAD J MUHAMMAD
Feb 29, 2020
It's the BEST
Excellent in every aspect, it's the best.
Recommended: Yes
Charlotte Garcia
Sep 01, 2019
Great customer service
By far the best storage facility around. Great customer service they are always will to help.
Recommended: Yes
Margaret
Aug 16, 2018
THE place to go for your storage needs
I reserved my unit online, a very easy process. I received a call the same day from Chastity letting me know they would be there. It took a few days, a few calls; but I did get in. Chastity did my paperwork, it didn't take too long. She left it up to me to look at my unit then, I chose to wait. As clean as the office and grounds were, I wasn't worried. The price for my unit was fantastic. Another great thing? They don't force insurance on you. That is your decision. That has been most of the issue looking for storage. My sister rented the same size unit about a mile away. With "forced" insurance, she pays almost twice what I do. Jokes on her. She should have gone to Macho storage like I did, save those dollars. These are great people, they offer great prices; check out their website and see for yourself.
Recommended: Yes
Sally
Jul 28, 2015
The Perfect Place
We needed a place to store our vehicle while we were in Mexico for two months, and this storage facility was ideal. It's close to the airport, and had all the right stuff for us. The owners are so very friendly and helpful ... even gave us a ride back to our hotel for less than a taxi fare! And since we were getting back to Dallas quite late, they gave us a nighttime access code to get into the facility after they were officially closed. This was a no-fuss, no-muss, simply perfect place for us, and we'd definitely use it again if the need arose. Thanks!
Recommended: Yes
Dalia
Jul 27, 2015
Very good. Thanks guys.
Recommended: Yes
Karen
Jul 20, 2015
Wonderful customer service. Helpful and nice.
Recommended: Yes
Christopher
Jun 29, 2015
Easiest storage rental I have experienced.
Recommended: Yes
Jose
Jun 29, 2015
Great price and super good customer service in every way. Thanks guys.
Recommended: Yes
Roxanne
Jun 24, 2015
Excellent
Recommended: Yes
Liz
Jun 22, 2015
Amazing, easy, fun.
Recommended: Yes
Brandi
Jun 20, 2015
I'm telling all my friends. The office is amazing. Free lock- super awesome.
Recommended: Yes
Brandi
Jun 16, 2015
I'm telling everyone I meet!!!
Macho storage is the place to rent!! No hidden fees, what you're quoted is your price! Tax free. And..... A free lock coffee cup Coozie and many others... You've got storage needs... See these great folks first at macho storage!!! Honest and courteous. Thanks again guys!!! Procrastinator friendly!!
Recommended: Yes
debbie
Jun 06, 2015
judy thanks for your help
will let all my friends know about your place
Recommended: Yes
Florida
Apr 19, 2015
excellent, warm service
The customer service was exceptional. I would recommend to all my family and friends..
Recommended: Yes
Katherine
Apr 16, 2015
Amazing. No complaints.
Recommended: Yes
Corina
Mar 04, 2015
BEST STORAGE I HAVE COME ACROSS. I CAN PERSONALLY SAY BETTER THAN PUBLIC STORAGE
Recommended: Yes
Melanie Jones
Jan 31, 2015
Running late and still did paperwork
This is probably the only place I have been to that sat there and processed my paperwork with a smile on their faces even though I arrived few short minutes before closing time. They were very helpful and so nice and understanding as to why I was running late. I would recommend this storage to anyone who would like great customer service.
Recommended: Yes
Peggy
Dec 07, 2014
Customer service was great! I've been to this facility twice including the day I moved in and the first time Debbie and her husband were very friendly and helpful. The day I moved in Bob was the same way. I have another storage somewhere else that I purchased before I knew of this place and wish I would have found this one first.
Recommended: Yes
Bradley
Nov 26, 2014
The owners were very nice. Everything was great! If I ever need storage I will use this mancho!
Recommended: Yes
卡牡
Nov 17, 2014
Service is excellent and I love the price and the perk/free lock and truck.
Recommended: Yes
牵摹
Oct 28, 2014
great storage facility
My first time in a macho storage facilities, the staff welcomed me and made my visit comfortable. I reserved a unit online and had no problems with the same price or availability issues like the popular storages.
I would definitely recommend this storage facility.
Recommended: Yes
josephine cabrera
Oct 16, 2014
Recommended: Yes
Victoria
Sep 20, 2014
Great
Love this place great price great place to store and the guy there is really nice
Recommended: Yes
Matt
Sep 07, 2014
Absolutely exceptional experience! Friendly, efficient, outstanding customer service. Staff was very aware and alert, providing much confidence in facility security.
Recommended: Yes
Debra
Sep 01, 2014
Debra and Skip were absolutely excellent and a big help and relief for me to find a place for my things.
Recommended: Yes
Eunicca
Aug 26, 2014
The staff is awesome and very helpful. I really am happy I chose this company.
Recommended: Yes
Scott
Aug 25, 2014
It's very good, clean everything and good serve or staff assist very good and friendly. I like here a lot. Thank you.
Recommended: Yes
Demitrius
Aug 24, 2014
Debbie and Skip were very friendly and I felt very safe leaving my personal items with them.
Recommended: Yes
Rebecca
Aug 23, 2014
Awesome positive enviroment
Recommended: Yes
Mark
Aug 16, 2014
Great service, great price, great deal.
Recommended: Yes
Sherri
Aug 05, 2014
Very friendly, very clean. I am very pleased and comfortable leaving my belongings here.
Recommended: Yes
Sandra
Aug 04, 2014
People at storage place were very helpful, n very nice people to talk to. Had no problems watsoever. Very nice place n people to do business with.
Recommended: Yes
Debbie
Jul 25, 2014
Great, friendly service. Keep these guys!
Recommended: Yes
Ginger Albright
Jul 24, 2014
Always willing to work with you!
I have used this storage on several occasions. No matter where I live, or how far I have to drive to rent a storage, I will only use this facility. If I forget to pay, I will get a complimentary email to remind me I am late. Can always call if I have a problem and they have never failed to work with me. I just have to let them know what is going on. Great Customer Service! Even my kids would recommend this facility.
Recommended: Yes
Trina
Jul 21, 2014
I could not of picked a better storage place. Staff if wonderful and the security is great.
Recommended: Yes
Pasi
Jul 14, 2014
Extremely nice place with outstanding staff. Thank You very much!
Recommended: Yes
Michael
Jul 10, 2014
So far I am very pleased with my choice of the storage that I just rented and love the fact that I can use the truck for free, I will be using it tomorrow to finish my move, Thank you for being there.
Recommended: Yes
Jessie
Jul 10, 2014
People were very friendly. Wonderful and clean place. Great prices. Would recommend to friends.
Recommended: Yes
Tony
Jul 03, 2014
Great customer sedrvice Nice people!
Recommended: Yes
juan
Jul 02, 2014
quick, clean, secure.
Recommended: Yes
Teiesa
Jul 02, 2014
Excellent ( very professional)
Recommended: Yes
Brad Bryant
Jun 27, 2014
great service
Very friendly staff, very secure location with cctv cameras and managers live onsite. One benefit is rent starts the day you move in not on the 1st of the month, when most of my other bills are due
Recommended: Yes
Mary
Jun 20, 2014
Wonderful customer service Great units
Recommended: Yes
Chelsea
Jun 14, 2014
Extremely pleasant and hospitable.
Recommended: Yes
Brandi
Jun 08, 2014
Wonderful Service Great People!
Recommended: Yes
Seaoni
Jun 08, 2014
Excellent! Great & friendly service
Recommended: Yes
Richard
Jun 01, 2014
I had a wonderful experience with Macho Storage in Irving. Great people, great service, and excellent customer service. I would recommend them to everyone. Thank you for being GREAT.
Recommended: Yes
Latoria
May 25, 2014
Wonderful personalities. A great place to give business to!
Recommended: Yes
Nickolas
May 08, 2014
Great customer service and very clean facility. Would recommend them to anyone
Recommended: Yes
Diona
Apr 29, 2014
Excellent!!
Recommended: Yes
Barbara
Apr 12, 2014
It was great!!!
Recommended: Yes
ishwar
Apr 09, 2014
Recommended: Yes
Luke
Mar 28, 2014
so far it is a good place to be.
Recommended: Yes
Alicia
Mar 28, 2014
Best move in experience I've ever had at any storage facility.
Recommended: Yes
Jeff
Mar 11, 2014
Great customer service explain everything, very friendly. Trust worthy. Feel comfortable do business.
Recommended: Yes
Gibson
Mar 06, 2014
It was great.
Recommended: Yes
Rex
Mar 04, 2014
I had a great excellent experience. Good people good price
Recommended: Yes
Ray
Mar 04, 2014
Great customer service, reliable and very helpful.
Recommended: Yes
Kaleigh
Feb 21, 2014
Ship & Debbie were welcoming & very helpful. Will definetly refer.
Recommended: Yes
Danita
Feb 13, 2014
Excellent ! Friendly & knowledgable!
Recommended: Yes
Glormay
Feb 01, 2014
Great service.
Recommended: Yes
Fay Kirksey
Jan 30, 2014
Billing Issue Resolved
I’m a firm believer that when issues are resolved, we as consumers should praise the company we help to make a profitable business. Through research I found out that Joel (last name omitted to protect his privacy) is VP/CEO of Macho Storage and he contacted me promptly and promised to resolve my issue by, giving me credit for the late fee and issue me a month of free rent for the truck. I’m not sure but I believe that my rent will stay the same. I found him to be very professional and willing to work with me and my concerns (most VP’s/CEO’s don’t get involved with the issues that affect the little people that do business with them they leave them to work with the lower management) he even allowed me to vent and voice my opinion (he listened to me and I listen to him) and I’m very impressed at his level of self control and willingness to help. He stated that rent is raised yearly (I have only been a tenant since October) and that he would fix my account and of course I advised him that if Debbie and Skip treated me like this then they would treat someone else like this. He stated he never had problems with them before neither had he had a problem like mine before. I’m a satisfied consumer because of the level of service I received from Joel. If I rate this company as a place I would rent from it would only be because of the price for the space and for the valued service I received from Joel. I feel that Joel is a moral and ethical man and it is those kinds of qualities that cause people to drive across town to do business with any company. Thanks Joel for your awesome customer relation skills.
PS. I now live in Desoto.
Recommended: Yes
Mohomes
Jan 27, 2014
Excellent
Recommended: Yes
Cody
Jan 21, 2014
Staff was super helpful and accomodating. Would definitely recommend.
Recommended: Yes
Essence
Jan 21, 2014
Great overall experience.
Recommended: Yes
Fay Kirksey
Jan 16, 2014
Dont rent in Irving
I'm currently very pissed at the way I have been treated as a tenant. On this rental, I paid $100.00 deposit for the truck; use is free if it is returned by 5pm. I unfortunately didn't finish unloading my things until 6 pm although I was on the property parked and unloading at 5 pm. The managers kept my entire deposit (I do have a witness; the Youth Pastor who helped me move my things into storage). According to the agreement, they were only suppose to charge me a day rate of 29.95. I was also charged $15 late fee for Jan on or about the 9th. Per this TSSA lease agreement, I have until the 16th before late fees apply. The manager,wants me to come in to the office and sign a new agreement, after I refused, she threatens me by stating I don't have to sign a new agreement but don't be surprised if my rent is raised because corporate raises rent all the time and hung the phone up. I spoke to her husband (the supposed real manager) who then backs her up and says the way to handle the matter is to sign a new agreement saying that they don't have to honor this agreement because it a month to month agreement and corporate can raise the rent. How about before the day was over I received an email from them with a new TSSA agreement that changes the late fee due date from the 16th to the 6th and in the body of the email it reads, “Ms. Kirksey, Please sign the attached lease and return to Macho Self Storage office no later than Feb 2nd, 2014. If not returned signed by Feb. 2nd, 2014, We will increase your rent to $85 per month. The $75 a month reflects signed leases. Without an updated signed monthly lease your monthly rent will be $85 as of Feb. 3rd, 2014.” Honestly I thought that as a part of customer service, a company is suppose to honor the agreement that was made even if it is a typo. Every website I have found Macho self storage they advertise 10 x 10 unit as $75.00, How can they even justify the rate increase?
Recommended: No
Cynthia
Jan 10, 2014
Debbie and Skip are awesome and friendly to work with. Thanks for everything!!!!!
Recommended: Yes
Christina
Jan 02, 2014
PHENOMENAL
Recommended: Yes
Karsara
Dec 14, 2013
Very homey. Nice people! Great experience
Recommended: Yes
Mark
Dec 07, 2013
Not fancy, but sufficient and well-priced.
The front desk help is very friendly and helpful. My unit was slightly dampish on the floor, but it was probably just concrete condensation from being so cold. The door is not super easy to open, but other than that, it is fine. Good price.
Recommended: Yes
Micheal
Nov 14, 2013
absolutely wonderful customer service.
Recommended: Yes
Stephen
Oct 05, 2013
Debbie& Skip have been excellent in every form and fashion.
Recommended: Yes
M.Wayne
Sep 13, 2013
It was great, they were very pleasant, who recommend to other.
Recommended: Yes
Timiki
Sep 13, 2013
Very nice and professional. I would recommend this storage to anybody!
Recommended: Yes
Kelly
Sep 05, 2013
Excellent
Recommended: Yes
Anna
Sep 05, 2013
Very nice staff. Good explanation and excellent service.
Recommended: Yes
Joseph
Aug 31, 2013
Professional and very helpful
Recommended: Yes
Jorea
Aug 31, 2013
Great!!
Recommended: Yes
Joe
Aug 31, 2013
Debbie was really nice. My first experience ever for renting a storage. Great!
Recommended: Yes
Jim
Aug 27, 2013
Very good great management, good customer service. Thanks
Recommended: Yes
Michael
Aug 27, 2013
Very good
Recommended: Yes
Alex
Aug 15, 2013
Excellent!
Recommended: Yes
Noel
Aug 15, 2013
Customer service at this location was a deal maker for me. Thank you Debbie and Skip
Recommended: Yes
NINA
Aug 13, 2013
Staff was professional and courtiers, gave all information in a timely manner, excellent price.
Recommended: Yes
Jada
Aug 13, 2013
Everyone in the office was so nice! Awesome!!
Recommended: Yes
Esther
Aug 10, 2013
Friendly staff, great experience.
Recommended: Yes
Nicole
Aug 10, 2013
Good so far. Polite and very helpful
Recommended: Yes
William M.
Aug 02, 2013
Incredibly nice and welcoming, friendly service - will recomment them to friends
Recommended: Yes
Eric
Jul 31, 2013
The staff are very easy to work with during our transition in purchasing a home. We purchase around 150.00 in boxes also. They are great people
Recommended: Yes
Yong
Jul 15, 2013
Completely awesome! Went above and beyone to help me find 24 hour access
Recommended: Yes
Heather
Jul 15, 2013
Easy, quick, firendly, affordable. Thanks!
Recommended: Yes
Vincent
Jul 15, 2013
Great service and support.
Recommended: Yes
David W.
Jun 18, 2013
Bob was great! Good unit for the price, and the location is easy to get to.
Recommended: Yes
Americo
Jun 06, 2013
Terrible. Charged for truck when we were 9 min. late! Charge for water, no trash recepticles.
Recommended: Yes
Nuria
Jun 06, 2013
Very nice people
Recommended: Yes
Cathy
Jun 05, 2013
Debbie was great! She was friendly and very helpful.
Recommended: Yes
RaNeisha J.
Jun 04, 2013
Had a great time. At all times I knew my belongings would be safe. The hours worked with mine and the managers are AWESOME people
Recommended: Yes
Itza D.
Jun 04, 2013
Very good!!
Recommended: Yes
Tra T.
May 20, 2013
Excellent!! Very friendly and courteous. Great customer service. Was really satisfied.
Recommended: Yes
Crystal M.
May 15, 2013
Absolutely wonderful. Clean units safe environment. Super friendly management team! Highly Recommended.
Recommended: Yes
Joe V.
May 15, 2013
Was very fast and professional also easy to understand what I was getting for my money
Recommended: Yes
Trudy
May 14, 2013
Recommended: Yes
Donald P.
May 12, 2013
This group of people, they are very friendly and great customer service
Recommended: Yes
Harold B.
May 03, 2013
Great service!
Recommended: Yes
Lucy C.
May 03, 2013
Skip and Debbie were so helpful. They made this a lot easer for us. Thank you so much!
Recommended: Yes
Sonya
Apr 18, 2013
Very simple process to move in and very friendly managers willing to assist in any way
Recommended: Yes
Lizabeth L.
Apr 13, 2013
I had a wonderful experience coming in here. They were very friendly and warm
Recommended: Yes
Constance
Apr 10, 2013
Very good customer service. Used storage before.
Recommended: Yes
Michael G.
Mar 19, 2013
The managers' Skip and Debbie were great. They went the extra mile in customer service
Recommended: Yes
Chris D.
Mar 09, 2013
Skip and Debbie made this experience seamless. Great Job!
Recommended: Yes
Frank
Mar 02, 2013
Very good
Recommended: Yes
Brice
Mar 02, 2013
Nice and clean. Good staff
Recommended: Yes
Frank
Dec 06, 2012
Recommended: Yes
Stephanie G.
Nov 08, 2012
It has been great. My unit flooded and Debbie responded with a sense of urgency.
Recommended: Yes
Oct 25, 2012
The service was excellent and skip and Debbie Carter very friendly people.
Recommended: Yes
Sarah V.
Oct 25, 2012
Very helpful and friendly service
Recommended: Yes
Darla S.
Oct 05, 2012
A clean, safe facility and friendly managers - :)
Recommended: Yes
LaShonda W.
Sep 06, 2012
I had an aboslutely wonderful experience with this Pack & Stack and would definitely recommend it to others
Recommended: Yes
Katherine G.
Sep 04, 2012
Great customer service. Staff friendly
Recommended: Yes
Jermaine S.
Aug 18, 2012
It was great. Very nice staff. One of a kind
Recommended: Yes
Jonathan C.
Aug 03, 2012
Excellent customer service from Skip & Debbie. Great experience. Will use them again.
Recommended: Yes
Stephen
Aug 03, 2012
Recommended: Yes
Guillermo
Jul 31, 2012
It has been a very good experience. Mr. Skip and Ms Debbie are so friendly, and care about their customers.
Recommended: Yes
Omar S.
Jul 31, 2012
Really good service and customer service, I will recommend to anyone.
Recommended: Yes
Jamie
Jul 25, 2012
An absolute God send @ this time. I really need to get a storage and they made sure I did.
Recommended: Yes
