Alton Self Storage

Very helpful and friendly staff!

Very helpful and friendly staff!

Recommended: Yes

Exceeded all expectations

This place was truest amazing. I found a deal online and they had the best pricing in the area. Then I walked inside and the place was absolutely beautiful. Temperature controlled and super clean with tight security. And the staff was extremely helpful and so friendly. They had all of the moving assisting devices nearby so it made the move to the 3rd floor a breeze!

Recommended: Yes

Great value

Great unit, has plenty of security. Very clean.

Recommended: Yes

Great facility, good security, clean

Other than a bit of effort to access units, everything else is great

Recommended: Yes

Awesome customer service rep

Super friendly, super clean, lots of surveillance, lights on timers, customer service was knowledgeable and friendly.

Recommended: Yes

Good place.

This is the second time using this facility and please with the up keep on the place and the persons running it are very kind and professional. Thank you.

Recommended: Yes

huge lot

nice staff and very clean facility.

Recommended: Yes

Great experience

Great pricing, clean, secure and very friendly. I would definitely recommend Alton storage and Stacy did a great job walking me through everything!

Recommended: Yes

Great facility great location great customer service

Reserving the unit through spare foot was easy & the move in process was easy. Clean & friendly staff and the location is perfect

Recommended: Yes

Great

Customer service was friendly and helpful. Took time to answer my questions

Recommended: Yes

Perfect location for us

Convenient, clean, modern, safe

Recommended: Yes

Convenient hours and location

It's storage--it does what it needs to do. Price, access hours, and location were my concerns and this location suited my needs best. Would recommend.

Recommended: Yes

Good experience

Just about to move furniture in (and have never used self storage before); but so far the experience has been great, better than expected. The place, for what it does, is new, clean, and organized. The staff was very friendly and helpful. The price was highly competitive.

Recommended: Yes

Neat and efficient

The process is fast and streamlined. Units are nearly arranged and easy to get to.

Recommended: Yes

They went above and beyond with everything.

Everything about this place is outstanding. They were very friendly. Security was great, and the facility was spotless. If I could give them more stars I would.

Recommended: Yes

I've been to many storage facilities, this one is the best by far

The staff and facility is by far the best around.

Recommended: Yes

Great service

I am very happy with their service and effort finding the best relocation and price.

Recommended: Yes

Would use this place again!

Quick and efficient processing- and the dollies made moving all my stuff a lot easier!

Recommended: Yes

Clean, protected, air conditioning...great facility!

Robert got me set up, he was efficient and very nice. I would recommend this facility to anyone

Recommended: Yes

Best Customer Service

Staff were very friendly and helpful. Prices are very low compared 2 competitors . Very clean and secure I will definitely recommend 2 friends and family

Recommended: Yes

Very clean place

I liked this place/ very clean/ got a spacious unit

Recommended: Yes

Alton Self Storage is the absolute best!

Alton Self Storage is the nicest looking, friendliest service, and most secure storage facility I have ever used. They really take good care of their clients and they really keep the place looking spotless and professional. 5 stars all the way.

Recommended: Yes

Very good

Really good，clean，save and people are nice.

Recommended: Yes

Amazing staff

The staff are SO helpful here! And the facility is incredibly clean. I need the storage space for this month because my new place isn’t ready yet. 10/10 if I ever need storage in Orange County again, I would go here.

Recommended: Yes

Very Nice Storage Facility

Got a great deal on a large storage unit. Best price I could find in the area for a unit that size. Very clean and easy to access! Only downside is I wish they were open a bit later but 6 pm isn't too bad.

Recommended: Yes

So far, so good

So far, so good. Customer service great: Staci and Robert thorough and friendly.

Recommended: Yes

Clean,accommodating, and great customer service.

Excellent service from start to finish.

Recommended: Yes

Well run storage company

A bit far for me to drive, but otherwise very good storage company. Price is fair, Stacey was friendly, quick and thorough. Place is clean. Easy access. My unit is not as close to the elevator as I would like, but otherwise ok. Carts are small, but operate well.

Recommended: Yes

Helpful and easier for customers

Very helpful and selected the best deal

Recommended: Yes

Best Choice, Great facilities and Friendly customer service

I will recommended based on mentioned character

Recommended: Yes

Fast effective way to find proper storage

Great and friendly front desk, clean storage with proper air conditioning Great price

Recommended: Yes

Great experience

They were efficient and easy! The facility is clean and there is ample parking.

Recommended: Yes

This place is awesome!!!

So much to say but not enough words to say this place is great I recommend it to everybody

Recommended: Yes

Very friendly staff, clean facility.

Very friendly staff, clean and high tech facility.

Recommended: Yes

friendly staff, great location

Everyone at the front desk is super nice, friendly and ready to answer any question and make your move as easier as possible.

Recommended: Yes

Best Facility in Irvine

Clean, great customer service, great price

Recommended: Yes

super clean and organized and the staff is SO friendly

I believe it was Russ who helped me out and he was so awesome and made the process so easy and fast.

Recommended: Yes

The place is great

, very good customer service they have everything you need safe secure and clean I recommend it

Recommended: Yes

Great place

Good prices, good customer service and facility

Recommended: Yes

fast checkin, super friend staff

From the moment I walked in, I felt welcomed. All paperwork was done in no time and I was ready to move in. Great location, everything is so new and clean! Easy access to the loading docks and elevators.

Recommended: Yes

Extremely nice staff and very clean facility

Located in a great area already, but the facility is also protected by pass code boxes that are personalized to each person. Access to the storage areas is 7 days a week from 6am-9pm regardless of holidays.

Recommended: Yes

Great facility & people!

Quick and easy, highly secure, super friendly! Exactly what I needed. :)

Recommended: Yes

Loved it

Love it. Clean new facility nice people ... Overall love it

Recommended: Yes

Very bright and clean.

I had great customer service at the front desk, the building was clean and well lit. We loved that there were handcarts available for us to move our things into the unit.

Recommended: Yes

Bright and clean

Very nice and clean space. Front desk was very helpful. The handcarts made moving a breeze.

Recommended: Yes

From start to finish, the best in the business.

The registration of the 5x10 room I ordered was quick and easy. These people were helpful and informative, and again, the process was very fast.

Recommended: Yes

False Advertisement

I needed a 5x10 unit and after price shopping around I landed at Alton Self Storage which I reserved for a set price. When I arrived to fill out paperwork and see it there were large pipes in the unit that took up 1.5 feet of space in the back, and then they angled up which cut off about 4 feet of overhead space. In the storage industry you pay for square footage, it was advertised to have a set amount of square footage for a set price. There were other 5x10 units available, but for the same price OF COURSE NOT they couldn't match the price, that would be RIDICULOUS. Not pleased, but already had a delivery set up for my stuff so I couldn't change our location of storage. When I was checking out the other person working there stated "Oh I know that unit" and chuckled referring to the piped storage unit. If you and everyone else knew, DON'T ADVERTISE THE DECEPTIVE SIZE SPACE. What you should do is market it at the open available space.

Recommended: Yes

Don't forget your passcode.

I was very happy with my storage unit.

Recommended: Yes

Highly reccomend

Had a great experience at Alton self storage. I originally picked this storage unit because it was the best value but i was much more satisfied than I expected. They had excellent customer service. The storage place is very clean and secure. I left feeling great that I chose this place for storage.

Recommended: Yes

Price was great and the people are professional and friendly

The only item I would change is that you can only make reservation seven days ahead. Then even when you come to pay the first rent, you can not delay until the actual date you are moving in. The policy needs to be changed to allow this to happen. I also have gone over thirty characters and it will not take it

Recommended: Yes

Completely Happy to be Here :)

A refreshingly clean, secure, safe, storage facility with convenient state of the art amenities and a top rate first class staff who are Knowledgeable, Confident and Welcoming without being nosey, overbearing and judgemental like many storage facility staff are but without us "Storage People"- Well, you know what I'm saying..haha uh hem...I feel respected and accepted as a customer..It's liberating to be a proud 'storer' here.. lol..I finally found the most perfect place we're all looking for to keep our things in a peaceful, safe secure environment with the cleanest units and the most professional staff I have ever encountered..There is no where better than Alton Storage !!! Thank you so very much !!! Sincerely, Melanie K. Dawson

Recommended: Yes

Stacy was just so nice and professional.

Fantastic environment. Only the number system was a little confusing. The door opener is also hard to work with. The space 5x5 seems to be a lilttle smaller than I remembered.

Recommended: Yes

Fantastic service and amenities.

Everything was fast, professional and well priced.

Recommended: Yes

Great and very clean facility.

Fantastic customer service, great units, and price can't be beat. The facility is very clean and modern.

Recommended: Yes

Great place!

Clean and great customer service

Recommended: Yes

Professional staff, clean, well-lit, music to boot!

I've rented many storage units through the years. This one really impressed me. Professional staff...in matching uniforms, no less...immaculate, well-lit, state of the art security, pretty competitive pricing, easy access, and even music. Senior / veteran discounts. These folks know how to run a business. I've already told 3 people about it!

Recommended: Yes

Fantastic service and facilities

Everything was clean, professional and fantastic.

Recommended: Yes

Perfect storage

I felt comfortable with the facility from the moment I approached. Nice curb appeal and then greeted immediately. Staff and leadership are very polite. I did not feel like I was just a contract.

Recommended: Yes

Easy Welcoming Experience!

I decided on Alton site unseen due to the excellent prices, however once I got there the paperwork was quick and easy and I found the facility very clean and the staff very helpful and courteous. I would recommend this place to my friends or anyone !

Recommended: Yes

Very clean, safe, friendly staff!

Very nice place, although it is brand new, about a year old. Very secure and easy access. Highly recommend it.

Recommended: Yes

Very clean and secure

The manager is very friendly and knowledgeable regarding unit sizes. The facility is very clean and secure. The price and location are the best in the area. I would highly recommend Alton Self Storage to anyone seeking self storage in Irvine.

Recommended: Yes

Great service and good price

new clean facility. friendly and helpful staff

Recommended: Yes

New, clean building with superb customer service

We arrived a day early for our appointment after already reserving our unit, which was no problem for the staff. Russ was extremely friendly and efficient, made everything I signed very clear, made sure we would have sufficient carts, and even helped me back my truck into place without being prompted. The unit is very clean, easily accessible, and the climate control is very robust. Only reason I dinged them on pricing was a surprise $10/month insurance requirement that wasn't accounted for on Spare foot, but they were still the best pricing around by far.

Recommended: Yes

Best storage ever!

Clean! Cheap! Secure! We live in Anaheim and picked Alton Self Storage even though it's 25 min away!! It's awesome!

Recommended: Yes

BEST STORAGE EVER!!!

We were tired of paying $200+ for our storage and I heard that this place charged less than $100 for the same space. Thinking it was too good to be true, I contacted them. It was true! We are now paying less than half what we payed before for a more secure storage unit in a nicer facility. It's awesome!

Recommended: Yes

Great service

By far the best service and quality recieved at a self storage.

Recommended: Yes

Rent Here With Confidence

Very clean facility and easily the most secure storage location that I've ever seen. The staff was also very friendly and helpful when I moved in.

Recommended: Yes

The best in the West...

This Storage location is far the best I've ever encountered, second to none.

Recommended: Yes

Storage unit

Unit was easily accessible, place was very clean and the service was quick and efficient.

Recommended: Yes

Fantastic facility, very clean. Great price for value

Great location! Great size for the money. Very clean, no dust,cobwebs, or bugs.

Recommended: Yes

Brand new state of the art business very helpful, friendly staff.

Very knowledgeable staff whisked me quickly through the process to rent a space and escorted me to my unit to show me the ropes. l was very impressed - I've rented many units in the past and this place is the best, and very inexpensive compared to surround self storage businesses.

Recommended: Yes

Excellent

Their great , they have been nice and helpful

Recommended: Yes

Best experience

Thank you, Sparefoot.com! Best experience renting a storage space!!

Recommended: Yes

Amazing and complete piece of mind

Best I've ever seen in a storage facility.

Recommended: Yes

As advertised, great facilities and great service

Very pleased with the facilities and the service I received when I arrived to deposit my belongings. They had a deal on one of the larger units which I ended up taking despite being more than I needed for now. Facilities were very clean, new and secure with keycode for entry and lift access. Service was very friendly, efficient and welcoming. Would recommend.

Recommended: Yes

Perfect!

Russ took me on a tour at Alton Self Storage inwhich I was able to find my way back to my unit with ease. All the little in's and out's of renting a space was clearly spelled out in a super friendly way. Love the longer hours of access. I used Sparefoot.com to shop & reserve my unit with no cost to me, hidden fees and no annoying emails afterwards. I made a great choice! Thank you Sparefoot and Alton Self Storage!!!

Recommended: Yes

Sarah is a great manager, but hidden cost and a long contract

I looked online and found a good price for a 10 x 10 storage space. Sarah, Manager was real nice and professional But, I was surprised by a mandatory $15 per month for insurance, hidden cost.

Recommended: Yes

Very friendly staff

The staff was very helpful. The location was clean and easy to move into. Looking through sparefoot was extremely easy.

Recommended: Yes

Staff was very friendly, facility was clean and easy to move into.

Excellent overall experience. The staff was very friendly, the facility was clean and easy to move into.

Recommended: Yes

Very nice facilty, friendly people

I just moved into this new self storage unit. I was very positivly surprised by all the good service I received from the people running the unit. All the space is clean and you can even borrow platform dollies to move your items to your unit. Security is excellent - elevators can be operated only with your own personal 7 digit key.

Recommended: Yes

Great!

This place is great! The staff was super helpful.

Recommended: Yes

Storage for the 21st century. Mello. It's even got piped in music!

This is the first time I've ever went to the storage facility. I'm an oldster and I guess I expected the worst. Well, much to my surprise I've had a great experience at Alton Self Storage. Because this place is everything its ad says, and even more. Because you can't put into words just how fantastic this staff is. Everyone who I came in contact with when I visited the facility several times and when I called there following my visit was incredibly helpful, polite, knowledgeable. They made filling out the paperwork, buying the insurance, and supplies and easy Adventure. And even mentioned some move in specials that I didn't know about. When I was given my coat, and a lock that I purchased, my sales agent made sure that I knew how to use both of them. Not just in words, but actually doing it. And I really thought that was above and beyond. He also showed me how to use the elevator keypad in case an event occurred and I needed help. Fantastic feature available to renters to make them feel secure. And yes, the facility does have a covered loading dock, lots of cameras, and is extremely well lit. So very high security. The elevators are very large and very high, and are fast and there's enough of them. There are a lot of hand carts available which is great. And there's even a bathroom that were allowed to use! They sell plenty of packing supplies and lots of different kinds of them which was great to see. But what words can't express is just really how great every single person was that I dealt with. Incredibly friendly, helpful, and hospitable. My experience at Olden self-storage was amazing. As far as I'm concerned, they can use me as a spokesperson anytime.

Recommended: Yes

It's brand new!

This is much better than other storage places. It is a better price for twice the space.

Recommended: Yes

Great facility

Very clean and organized storage facility. Excellent price.

Recommended: Yes

great

awesome employees and clean building

Recommended: Yes

Friendly crew, clean units, affordable price!

The crew here is very friendly and makes sure the customer finds what he needs. The facility is brand new and very clean. The price is the most affordable I can find around the neighborhood.

Recommended: Yes

Perfect

This place is perfect! The lady I was working with was fast and she showed me around. It is very clean and felt like the place is pretty secure

Recommended: Yes

Great

Everything that I expected and more. I'm very happy with Alton Self Storage.

Recommended: Yes

GREAT

They were all very helpful and attentive ! First storage and I loveit

Recommended: Yes

Excellent overall!

Very satisfied with my whole experience here. Everyone was very helpful.

Recommended: Yes

Very satisfied!

Very satisfied with the whole process.

Recommended: Yes

Very satisfied!

Very happy with my experience. Rob was very helpful.

Recommended: Yes

Excellent value for the money

Very clean facility, can get crowded on the weekend, but overall a great value for your money.

Recommended: Yes

Great Facility

Very clean facility, pricing is competitive, and access hours are excellent!

Recommended: Yes

Great Facility

Very clean facility, pricing is competitive, and access hours are excellent!

Recommended: Yes

Very large and clean facility

The pricing is very competitive, but what really impressed me was how cleanliness of the facility. I also really like that you need a security code to access most areas.

Recommended: Yes

Best storage facility I've ever been too

Friendly staff and amazing brand new facility.

Recommended: Yes

Good everything and excellent service

Everything excellent and service is fantastic

Recommended: Yes

Very clean facility with all amenities

The staff is personable and professional too. And I love that they have access until 9 pm. Rare.

Recommended: Yes

great

Clean new nice facility organized nice staff

Recommended: Yes

We'll see how it goes

Nice place friendly attitude looking forward to seeing how my stay is......

Recommended: Yes

Excellent facility.

Excellent service, beautiful well-secured facility and knowledgeable friendly staff. Great location and climate controlled.

Recommended: Yes

Great space and service!

I was looking for a great value on a self-storage space in a hurry and came across Alton. I checked out a few other places in the OC area and I was really happy I reserved my unit with them. It's clean, safe, and secure. Barbara was fantastic! She went through the paperwork thoroughly and quickly with me. Any questions I had she was willing and able to answer. I would definitely recommend this place.

Recommended: Yes

Great value. So far, very good experience.

The facility is new and clean and has easy access. The price is very good compared to other storage units.

Recommended: Yes

Nice staff, clean facility

Nice, friendly staff. Very clean facility. I would recommend this place to anyone looking for a storage unit.

Recommended: Yes

this place is rad..controlled climate and big units at lowest prices

I shopped around online for the best price on a 10×10 and found for the same price at other facilities that werent half as nice as the ones at Alton Storage, I could afford a 10x15 here!! Hours are reasonable 6 to 9 and customer service and cleanliness was great!I told my dad whose always rented storage units since I can remember and he was impressed by the deal I got..1st time i can genuinely say I am pleased with a storage unit Ive rented maily cuz its controlled climate and sprkling clean

Recommended: Yes

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Recommended: Yes

Fair price, very busy moving center, hard to find dollies.

The price is fair. The center is new and on a weekend you need to contend with dozens of people storing things at the same time and moving through one main point of entry and elevator system. The center is not well-suited to handle this much demand. As a result, it can be hard to find dollies, hard to find places to park and make otherwise easy moves dangerous, more time consuming hassel. Just avoid during peak hours on weekends.

Recommended: Yes

Best storage!

Very clean. Detailed information from the customer service. Secure. Well located and the prices are competitive and awesome. The detailed information about how much you are going to pay each month it's a great help also there is no contract, it's month by month payment.

Recommended: Yes

Just what we were looking for!

Perfect for our needs! They are militay/veteran friendly too!

Recommended: Yes

Quick and easy set up

Painless experience to set up storage contract. People were knowledgeable and helpful. Great move in incentive -$1 for your first month. Reserved a spot, went in and toured same day. Walked out within 20 mins.

Recommended: Yes

Brand new and well run

We rented two units. Would do it again.

Recommended: Yes

Great customer service

The facilities are very clean and new. The staff is very nice and friendly and they work quickly, which is great since my movers were charging me hourly.

Recommended: Yes

Convenient, clean, temp controlled

Good location very convenient to access. Drive up loading and unloading, clean facility, helpful, friendly and efficient staff on site.

Recommended: Yes

super clean and spacious

Very clean and efficient unit. Thank you Robert!

Recommended: Yes

Sparkling

Very friendly staff and what a great looking facility. Never seen a storage place so clean!

Recommended: Yes

Very clean! Great customer service

Inital thought upon arrival of alton was "wow this place is really clean". Customer service at front desk walked us through everythibg step by step to ensure there was no issue when we moved our items in. They took the time to give us a door, double chekc the locks worked, abd that we felt comfortable going through the locked security systems.

Recommended: Yes

Very spacious and clean with nice security and staff.

This storage center is very new. They are very accommodating and friendly and work hard towards their customer's needs and questions! Staff here is very kind and patiently show you all the ropes. I have no complaints at all.

Recommended: Yes

Clean, new and secure

Competitive pricing, zero hassle, outstanding service

Recommended: Yes

Best Storage Experience from LA to SD

Brand new facility, great staff, clean, safe, and perfect hours. Thanks Alton Self Storage!

Recommended: Yes

Fast . Efficient. Friendly. Clean.

The staff is friendly, explain everything up front . Thryngave me a quick tour and made everything easy from walk in to walk out. The facility is clean and well .maintained. If your in need of secure storage at an affordable price. This needs to be your first stop! Thanks ALTON storage team!

Recommended: Yes

great

Great place to store very clean and easy access super close by and great customer service

Recommended: Yes

Clean, safe space at an affordable price

It was easy to find and compare Alron Storage with its competitors in the market. Alton stood apart as a brand new facility with lower prices than its chain counterparts. So far, I am content with my choice.

Recommended: Yes

Amazing staff, spotless , convenient !

Amazing place , so cleanup an d professioal. Customer service was awesome

Recommended: Yes