Lake Murray Storage

Excellent facility and customer service!

I began renting units here in the spring of 2022 due to security issues at a neighboring facility and this place is great! Clean restrooms, water fountains, attentive and friendly manager (Candace) who works hard to keep the place clean, organized, and running smoothly unlike many others I've experienced who are "absentee" management models. I have referred many friends and associates who have all been pleased with the service and facility as a whole. Keep up the good work!

Recommended: Yes

Good price and very helpful customer service.

Effortless and excellent customer service from day one!

Recommended: Yes

Best facility and service hands down

I rent 3 units here for business. The rates are outstanding and about half the cost of comparable sized storage space in Lexington. The customer service is personable, I am addressed by name when I enter the office, and the staff has gone above and beyond to make my money worth every penny here. I highly recommend Lake Murray Storage and I refer everyone I know, especially business owners, to this facility. The units are highly secure, brand new and huge with electricity, overhead lighting, roll up doors and warehouse sized spaces. Awesome!

Recommended: Yes

Rude Employee

When we walked in, the only employee there spent time on a silly personal phone call before waiting on us. (There were no other customers while we were there.) After a while, she told them she would call them back because she had a customer. It was very hot that day. We were sitting in the two lounge chairs talking in a normal conversational tone while waiting on the product we were paying to store in a climate-controlled unit there. All of a sudden she asked us to wait outside because she had work to do. I asked if we stopped talking (again not loudly) could we stay. She didn't answer at first. She then told us we could wait in the storage area (no chairs). The units are wonderful and clean. We rent 2 climate-controlled units on automatic payments. If I were the owner of such a nice storage facility, I would want to know how my rude employee treated their paying guest. (Perhaps she needed to get back to her silly conversation.)

Recommended: No

Candice is the best

We began renting at end of August 2021 Candice was very helpful and made the process so easy You can’t go wrong with this facility!!

Recommended: Yes

Great facility, extremely clean and great customer service

Highly recommend this facility

Recommended: Yes

Great price, clean, good location

Great price, friendly staff...Paperwork and initial set up was fast..

Recommended: Yes

Overall positive experience.

Units are clean, and doors are well sealed.

Recommended: Yes

Clean, fast, efficient

Clean, fast, efficient. Easy to do business with.

Recommended: Yes

Ckin in

So far so good, friendly staff

Recommended: Yes

Competitively priced and clean!

I found out about the storage facility online. I was surprised to find it was a new facility only 3 miles from my house. The woman manager was very pleasant and helpful.

Recommended: Yes

Clean facility, great price!

This facility is new and very clean. The people are very freindly and accommodating. The orice was also better than mist in the area.

Recommended: Yes