May 17, 2020
ADA non compliant
I am a person with disibility (ada), and the lady did not want to assist me. The front counter lady had a nasty attitude. She yelled at me and threatened to not rent to me after trying to hush me about what she did.
May 14, 2020
The service was really good despite the COVID-19 situation.
Mar 27, 2020
My experience was really good
My experience was really good. There was a communication mix-up with a staff member. But it was resolved. I definitely recommend this place.
Mar 06, 2020
great unit price, good customer service.
Unit price with Discount was great. Interaction with On-Site employee of Public Storage was efficient and quick.
Feb 04, 2020
Overpriced and dirty units
Jun 06, 2019
I almost never give 5 stars ,but I was...
I almost never give 5 stars ,but I was seriously considering it on the account of how the gentleman assisted me . He handled himself in a very professional manor . Never once did he not fully answer my questions . Even after I had doubts about the homeless encampment outside the property. I feel confident he will make this a none issue for my rental. I hope this was helpful. Joseph
Sep 07, 2018
Great storage facility.
Great storage facility.
May 04, 2018
Garry on the phone was incredible personable, nice, and knowledgable and talked me through getting an incredible deal. I wish I could leave him a personal review. The location of the facility isn't the best but the staff were also very personable and had a nice sense of humor. Everything was transparent and easy. Only issue I had is that upon viewing my unit, there was a massive hole in the wall (bigger than my fist) and because of that I am nervous about bugs or rodents getting into my things, but other than that it was a nearly perfect experience! Love Public Storage.
Mar 10, 2018
Prices raised too much!!
Prices raised too much!!! They squeeze their customers. The last raise was 20%!!!!! And the previous one which happened in less than 6 months since I got the unit was 17!!! They really take advantage of your customers!!!
Nov 28, 2017
Great value first month free, no garbages anywhere!
Great value first month free, polite attendants to me, not others. Dumpsters locked and closed behind gate. No where to put unwanted trash, so had to pack it in my car, after searching everywhere for no garbage cans, lol, too ridiculous. Seen them be witchy to people about bringing cart back, the kids bringing carts back for parents assured them "repeatedly" after asked over, and over that they returned carts. Why ask so many times, lazy? They keep padlock's on the carts.
Apr 28, 2017
Javier, leslie and carien gave a good service when I went to public storage. They were also very friendly.
Apr 13, 2017
Thanks to Julissa and the crew at Public Storage! Great sign up rates and excellent customer service!!! By me being military, they were also able to give great deals for service members.
Mar 28, 2017
public storage review
Great place, great people,with all the convenience and equipment for moving and storing your belongings . Friendly staff, very clean/secure facilities.
Mar 07, 2017
I liked the service! I really appreciate all the help.thank you Javier. From mr. Brown death from above!
Jan 10, 2017
I absolutely love this place... The service here is Amazing the best I have ever Experianced. Alex is a great big help and so is Javier. They always smile and get to you as soon as they can
Dec 13, 2016
only one comment
My only comment is that company policy does not allow refunds for units rented and cancelled within 24 hours and never used - this is not fair and it is probably in violation of California's buyer's remorse laws. I really appreciated that Kevin Bacica went to bat for me and got me a partial refund of as much of my prepaid fees as he could. Keven really rocked. But the company should empower it's local employees or property managers to authorize such a refund and not require the consumer to call on the District Manager to get satisfaction.
Aug 03, 2016
Smooth and easy
Casey and her co-worker were very helpful and efficient. They answered all my questions and got everything ready for a smooth move. My space was clean and ready for my move in. Thank you!
Feb 15, 2015
The young lady that checked me in could not have been more professional and pleasant... Very satisfied .