Oct 21, 2022
Itâs convenient, I appreciate the special
Mar 14, 2022
The email and text I received made finding the space easy and it was very easy to get in the gate as well
Faith O Neal
Feb 15, 2022
The cleaniest and customer service was the absolute best. I will definitely refer the Lansing location.
Oct 17, 2021
What I needed was available
Good deal and availability. The online was easy to use
Mar 20, 2020
Great customer service
Very knowledgable and pleasant
Feb 28, 2020
I had no real problems
I had no real problems, Jessica was very accommodating.
Ernest Overs Iii
Feb 10, 2020
Great customer service experience
Great customer service experience. Will recommend to others.
Aug 19, 2019
Helpful and useful information
Jul 26, 2018
They are nice people
They are nice people
Jun 25, 2018
Very friendly and professional...
Very friendly and professional atmosphere. I got exactly what I needed.
Peter Johnson Iii
Oct 11, 2017
Good I like it
Good I like it
Oct 09, 2017
I was given several choices ad the ...
I was given several choices ad the associates knowledge helped me make the best desicion to meet my needs.
Oct 06, 2017
Karen was Awesome!! Very informative and Deon was helpful! 5 ?? For public storage!
Aug 14, 2017
Overall, well run and friendly. Since moving in, I have had several visits to my unit. Driveways can use a good cleaning. I recently went through a bolt in my tire, no flat. Noticed while receiving maintenance on my car. This last Friday, I noticed how many screws and metal debris on pavement. I am unsure if I received item in my tire there or on public roads. Just a FYI.
Jul 21, 2017
Great customer service. I feel very secure storing my belongings here.
Jul 09, 2017
I have a unit at another location, but stopped in this location to make my payment. When I entered I was greeted with a friendly smile and a warm hello by the Manager Michelle. She made the process quick and easy and I was on my way! I recommend this location for the excellent customer service.
Jun 13, 2017
I went to get a storage and I really did have time to play around. the managers at this site was great and sufficient. Karen and deon was helpful and was willing to work with my needs.
Nov 09, 2016
My first time I had to experience using storage, it was a complete pleasure!
I have no complaints! Excellent Service from every associate that I encountered!
Sep 28, 2016
Aug 02, 2016
Very Satisfied with the knowledge of the Property Manager and my situation. Very Helpful
May 17, 2016
Public Storage...it is what it is.....
My location was good. The customer service on duty was polite and informative.
Nov 03, 2015
Excellent customer service!
I've used PS for the past 5 years and the customer service gets better and better every year. It is unbelievable how friendly the associates are and how they are able to answer every question I have. The well lit, security, and affordable storage prices are the ultimate plus. Thank you Public Storage for the excellent customer service.
Aug 19, 2015
Clean and easy to drive up to
Very secure and clean.. Never have a problem getting close to my unit to store things. The entire area is clean not just the storage units...friendly and knowledgeable employees. Very helpful...did not attempt to upgrade me to a bigger unit which I did not need..
Jun 03, 2015
My experience was Absolutely wonderful with the Schererville Indiana location. The guy Patrick was very Professional Clear and Welcoming. I loved his leadership tone, he even got me to laugh despite the not so happy situation I was in.... Thank You Kindly Public Storage for taking care of me and making me smile on that Not So Good Day.. Keep up the Great Work Patrick....
Sep 17, 2014
how a very positive experience wit the wrkrs..
Only prblm I experience so far is the aftr 5 visits, not enough lightening & other customers r not making sure tha the gate is closed aftr exiting. .