Mike Donley
Aug 06, 2022
Great place
Nice easy to get to courteous staff
Recommended: Yes
Angel
Jun 27, 2022
Nice place
The woman at the counter was friendly and informative, even with my seemingly silly questions. youâre required to buy a lock from the facility (only $11 but itâs a nice one). Youâre also required to get insurance or they will add it for you when you sign up.
Recommended: Yes
Katherine Hill
Jun 18, 2022
FANTASTIC SERVICE
Outstanding service and very accommodating
Recommended: Yes
Deann Jones
Jul 19, 2021
Highly recommend Next Door Storage for anyone's storage needs!
Within the hour of making a reservation I received a call from the storage facility. We could have set up everything via the computer, but I decided to go to the facility. The person who assisted me was fabulous! Extremely thorough, very friendly and knowledgeable about what needed to be done to get me going. It only took about 20 minutes and I was all set. The only issue I have is that the location of where the actual storage unit was; it was not at the location I went to set everything up at. It was however closer to where I needed it to be. I'm sure if I had brought it up the customer service person would have accommodated a change in location had I asked for one. I believe the actual unit location was due to me not paying close enough attention to the unit I actually reserved. I'm not sure that the location I wound up at is as secure as the location where I signed all the paperwork, however having insurance to cover the items I was placing in storage was enough to be comfortable with the set up. I would definitely recommend both the Spare Foot Site and Next Door Storage for anyone's storage needs!
Recommended: Yes
Unkow
Feb 06, 2021
Former tenant
you sign a contract stating your storage unit is surveyed 24/7 and it's not no cameras no gates to then you get a call saying your unit was found open and the manger lies to the insurance company that it found open with no lock so all the stuff stolen is all your loss so I would never recommend this storage facility.. they are for themselves. They send you to the one in the highway with no security
Recommended: No
Jade Wilson
Dec 20, 2020
Good customer service
The address I made a reservation for was only where I did paperwork. The units they sent me to were much further out of the way. That was not told to me ahead of time. They said there was a gate and code. There isnât, so anyone can enter 24/7. No surveillance cameras. Not well lit. Disappointed.
Recommended: Yes
Mike Mumm
Aug 12, 2019
Nice clean facility.
Very nice people and facility is well kept.
Recommended: Yes
Kerry
May 27, 2019
Good Location
I would like to compliment the staff of the facility I used for assisting me in every way to insure I was happy with the rental process. This facility met our needs and was available immediately. I do think the storage rental is high and would not consider long term at the rate I am paying. Of course having to pay additional fees for insurance as a condition of the rental agreement is ludicrous. I guess gouging customers for every dime is common place among this industry.
Recommended: Yes
Aryanne Koch
Mar 24, 2019
Satisfied
Staff was helpful and nice storage was cheap and move in fees were very do able for those on a budget
Recommended: Yes
Brian
Jul 07, 2018
Easy to deal with!
Transaction went smoothly and everything was explained.
Recommended: Yes
Walter
Apr 05, 2018
Clean polite service
Office lady was polite place was clean when we put our stuff in unit well lit at night and cameras just in case
Recommended: Yes
Brandon
Jan 21, 2017
Fast, Convenient Move In
Great customer service, clean garage!
Recommended: Yes
Gigi
Aug 28, 2016
Simple
The intake proceds was simple and quick.
Recommended: No
Jill
Aug 26, 2016
My 1st storage unit experience has been a good one so far
My 1st storage unit experience has been a good one so far
Recommended: Yes
lorisa
Jul 31, 2016
Great company and staff
I enjoyed the convenience of reserving a unit online. The cashier helped me change my reservation to a unit that worked for me.
Recommended: Yes
Giselle Gaztambide
May 21, 2016
Absolutely amazing service. Knowledgeable people.
I went to Next Door Storage after having driven around the quad cities for almost 2 hours looking for an affordable unit for my college room mate and I. After hours of frustration and stress, the associate helping us was incredibly accommodating and helpfull. She eased all our woes and was able to give us a 10x10 unit for only $58, which is literally half of what other facilities asked us to pay. Next Door was extremely understanding of our predicament and provided us the ability to move with as much convenience as possible. Absolutely amazing for students.
When we got to the unit it was clean and dry with a lock provided for us. We were able to fit all of our belongings there without a problem.
Recommended: Yes
Kelli
Sep 28, 2015
This was a convenient location with easy access.
Teresa was pleasant and very helpful
Recommended: Yes
Kelli
Sep 28, 2015
Teresa was very pleasant and the agreement was explained thoroughly. Security seems sufficient.
Recommended: Yes
Chris
Mar 02, 2015
So far nice
Recommended: Yes
Janis
Sep 07, 2014
Recommended: Yes
Robert
Apr 26, 2014
Fast and efficient, very pleasant.
Recommended: Yes
