StorageMart - Halsted & Chicago

1015 N Halsted St
Chicago, IL 60642
119 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$84.99 - $248.99
Available Units: Show All
5' x 10' Unit

Climate controlled, 8 ft ceiling, None door, Floor 2, Interior

Free Month

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $84.99

per month
No CC Required
10' x 5' Unit

Climate controlled, 8 ft ceiling, None door, Floor 2, Interior


Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $89.99

per month
No CC Required
10' x 10' Unit

Climate controlled, 8 ft ceiling, None door, Floor 2, Interior


Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $154.99

per month
No CC Required
10' x 15' Unit

Climate controlled, Premium unit, 8 ft ceiling, None door, Floor 2, Interior


Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $248.99

per month
No CC Required
10' x 17' Unit

Climate controlled, 8 ft ceiling, None door, Floor 2, Interior

Free Month

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $232.99

per month
No CC Required
10' x 20' Unit

Climate controlled, 8 ft ceiling, None door, Floor 2, Interior

Free Month

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $247.99

per month
No CC Required
StorageMart Halsted & Chicago is more than just self storage as our core values of Easy Clean Service give us an advantage over the competition. Our well-trained staff will work with you to ensure you find the storage solution best suited to meet your needs while making the whole process as easy as possible. We go the extra mile by offering 24/7 customer service and easy online account management.
  • Elevator available
  • 24-hour access (with manager approval, for additional $%s per month)
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Loading dock (truck access size-24ft)
  • Electronic gate access
  • Vehicle requires title
  • Handcarts available
  • Moving supplies for sale
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on 1st of each month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Homeowners/renters insurance accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
Nearby Storage Facilities
Public Storage - Justice - 8550 West 83r...
8550 West 83rd Street Justice, IL 60458 Justice IL 60458 | 14.60 miles away
View Facility
Public Storage - Des Plaines - 8790 W Go...
8790 W Golf Road Des Plaines, IL 60016 Des Plaines IL 60016 | 14.70 miles away
View Facility
Safeguard Self Storage - Des Plaines
2020 Mannheim Road Des Plaines, IL 60018 Des Plaines IL 60018 | 14.70 miles away
View Facility
CubeSmart Self Storage - Glenview - 1718...
1718 Waukegan Road Glenview, IL 60025 Glenview IL 60025 | 15.00 miles away
View Facility

Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the StorageMart - Halsted & Chicago at 1015 N Halsted St?
On a scale of 1-5 the StorageMart - Halsted & Chicago at 1015 N Halsted St receives 4 out of 5 stars based on 119 reviews.
Does StorageMart - Halsted & Chicago at 1015 N Halsted St offer climate Control Storage?
Yes there are 6 size options for climate control storage units at the StorageMart - Halsted & Chicago at 1015 N Halsted St.
What is the cheapest storage unit option at the StorageMart - Halsted & Chicago at 1015 N Halsted St
The cheapest storage unit option is $84.99 per month. That is a month to month lease that you can discontinue at any time.
4 out of 5 stars - based on 119 reviews
Customer Reviews
Marta Cerda May 10, 2023

Good facility

All worked out well here. Thanks

Recommended: Yes

Carolyn May 03, 2023

Promo pricing great!

The promo pricing was great for the unit size.

Recommended: Yes

Rachael Lenderman May 27, 2022

Amazing Storage Company!!

StorageMart is awesome! The people are extremely friendly and helpful. The unit was clean and easy to get into. I loved my experience and would highly recommend to anyone looking for a storage unit!

Recommended: Yes

Gavin May 21, 2022

Easy process through and through

Joey was helpful checking in. The loading bay straight to elevators makes it very easy to have units that aren’t on the first floor. Place is clean.

Recommended: Yes

Lance May 18, 2022

All in all, it works.

If you can get a normal storage locker and not one of the weird ones along the exterior walls of the building you're good. The first locker I was set to rent was basically a leftover room from the building's first life and only had a flimsy wooden door to secure it with zero ventilation. That locker smelled of mildew, so I asked to be moved to a traditional locker on the same floor. The staff is exceptional, was very helpful, and made the switch to a new locker easy. All said, the place is fine for storing junk you aren't using.

Recommended: Yes

N Kothari Nov 23, 2021

Easy move in

The front desk person was extremely helpful, there were dollys available for use, and the loading ramp made sense. Overall great experience.

Recommended: Yes

D. Cooper Nov 03, 2021


Great location with bus line right outside as well as a Divvy bike station a block away (all important to those who don't have cars). Management was very helpful. My only complaint is that all the elevators have heavy "clam shell" type doors which may be a problem for someone with a bad back or other physical limitations.

Recommended: Yes

Aracely Oct 31, 2021

Easy convenient location

Location is prime. Easy access, large freight elevators and moving carts available

Recommended: Yes

Tim Jul 02, 2021

Extremely accommodating

Everything went smooth and eventually I got the price I was quoted .. the soace was perfect

Recommended: Yes

Lily May 30, 2021

Good no frills storage

Friendly staff, clean facility. There were a few issues with checkin on the admin side but nothing major. Only main problem I encountered was that there seems to only be one cart for the entire 7 story facility, so if you don’t have your own you may need to wait for it to be freed up. As I suspect is standard, insurance/coverage gets tacked on to the monthly rent (and they don’t prorate this, so if you move in at the end of the month you still pay a full months insurance)

Recommended: Yes

Kelcy Hale Apr 08, 2021

Easy, clean, low hassle storage space.

We had a good experience at Storage Mart and are happy customers from this experience.

Recommended: Yes

Kevin Footes Feb 27, 2021

I love the space

I love the space its convenient

Recommended: Yes

Alonzo Dec 27, 2019

Good, safe environment.

The front office explain this week and in a timely manner. I was in and out.

Recommended: Yes

Ana Sep 08, 2019

Good storage for good price

The workers were very nice! I enjoy giving storagemart business. They helped me set everything up and it was very easy.

Recommended: Yes

Brittney Jun 22, 2019

Great service!

Front desk was super helpful and got in signed up quickly. Forks were already printed out and ready when I arrived and I got a tour before committing which was nice. Thanks Thomas!

Recommended: Yes

Elizabeth Jun 01, 2019

Very easy process

It was a very easy registration and move in process. Very helpful staff, too!

Recommended: Yes

John Dec 18, 2018

Quick and helpful

Moving in was a quick and simple process. The person who helped us with paperwork was very friendly!

Recommended: Yes

Anita Sep 23, 2018

Lots of parking

I picked this storage facility because of climate control, availability of units I needed, location, lots of parking, excellent customer service, and pricing. It doesn’t have the easiest elevators to use but the loading area makes up for that. The old wood floor in my two units were unfortunately filthy. One thing that would be helpful is to have a few of those hard plastic two tiered carts because the metal flat bed carts are difficult to maneuver in some of the tight turns in the hallways. Still and all, I’d recommend this storage facility.

Recommended: Yes

Melissa Sep 19, 2018

Easy and nice

Really helpful customer service, answered all our questions. The units looked clean and it was climate controlled. The security seemed really good, you have to enter a code to get anywhere in the building

Recommended: Yes

andrea Aug 13, 2018

great place

great place! I would recommend to a friend

Recommended: Yes

Maria Jul 18, 2018

The staff here rocks

This facility may not be new, but it's well-kept and VERY clean. I really was impressed by that. And the staff (Michi) is wonderful -- they know the meaning of customer service.

Recommended: Yes

Kenneth Jul 12, 2018

They need to manage their elevators better

Convenient, reasonably priced but people leave the doors up on the freight elevators so it's very inefficient if multiple people are moving stuff in and out.

Recommended: Yes

Maria Jul 12, 2018


Love it! Great service and great price

Recommended: Yes

Elizabeth Jun 20, 2018

Amazing customer service!!!

Michi and RD were SO helpful in helping me signup for a unit and showing me around. They took at least 40 minutesto walkme through everything and make sure I was getting the best unit possible at the lowest price. Thank you!!!

Recommended: Yes

Elissabeth May 10, 2018

Easy and inexpensive

It was really easy to move in and was less expensive than most places in the area. Was very happy all around

Recommended: Yes

Anne Jan 26, 2018

Quick and Easy!

It was quick and easy, staff was very friendly!

Recommended: Yes

Danielle Jan 18, 2018

Great Management!

The manager was really nice and she stayed longer to help with my move in. She was very understanding of me running late and I greatly appreciated her. The facility is also clean and reasonably priced.

Recommended: Yes

david Dec 05, 2017

Pretty good

Had to take stairs to get to the elevators. Place is a little old/dirty but was able to fit everything in. Easy to unload and plenty of carts.

Recommended: Yes

Amelia Jun 19, 2017

The facility is great, but the employees could be better trained

When StorageMart called me to confirm my reservation that I had made through Sparefoot, they neglected to tell me that I needed to come in a pay now to lock in my price and available storage container. They had mentioned that I could "come in any time between that day and the day that I had scheduled to start my reservation." I happened to go in sometime between those two dates and my name wasn't on the list anywhere and was told by a different person that my storage locker hadn't been guaranteed to me as I did not go in and pay for it when I had reserved it. Whoever originally called me didn't give me the information that I needed, so I ended up losing my reservation and the free one month for AAA members that was available via sparefoot. It left me with a bad first impression and I ended up having to pay $10 per month more because my storage option was no longer available and I didn't get the AAA discount. If the employee who originally contacted me had been clearer that I could potentially lose my reservation, I would have come in sooner. The employees on site should be trained better for Sparefoot reservation information to prevent customer dissatisfaction.

Recommended: Yes

Jessica May 27, 2017

Friendly staff, clean facility with easy access!

Check in was easy, the staff were friendly and the facility is clean and accessible. I would definitely recommend it!

Recommended: Yes

Stafford May 23, 2017

This place has really easy access.

Everything went smoothly! The sell locks too!

Recommended: Yes

Kris May 09, 2017

Great Facility

they were very friendly and helped us with exactly what we need. They work with you and your needs!

Recommended: Yes

Tania May 01, 2017

Fast easy storage in the middle of the city

Took care of all fees , questions and set up over the phone. Took less than 15 min when I walked in I just had to sign my paperwork and I was taken to my unit. Great fast service.

Recommended: Yes

Kevin May 01, 2017

Great Location, great price, great staff

This is in a great location, with great prices and a great staff to help you out.

Recommended: Yes

Kevin Apr 29, 2017

Great price, helpful staff.

Helpful and friendly staff and plenty of carts to use to get stuff in to your storage locker.

Recommended: Yes

Franklin Aug 08, 2016

Nice unit, climate controlled

I like this place, easy to load from a moving truck with a loading dock. Seems very secure.

Recommended: Yes

Nicholas Conrad May 29, 2016

Clean and updated facility with easy access

Overall exactly I'd expect from a storage facility. Well kept and maintained with a nice loading dock and freight elevator. Yard is secured with a nice automatic gate. Pricing was slightly lower than competitors

Recommended: Yes

Keith May 15, 2016

The staff is friendly, courteous and helpful

Just moved in a month ago. Love it.

Recommended: Yes

Agusta May 02, 2016

Good choice, fair price and good customer service

I rented a 5'10' storage for my funiture. Facilities are clean and staff helpful. The only thing I can critique is that the elevator situation is a bit old fashoned and not very swift. Overall though i am happy w my choice

Recommended: Yes

Stephanie Meredith Apr 05, 2016

Great location, clean facility.

The pricing is very affordable. It's in a convenient location easily accessible to the expressway. I was very happy with my choice.

Recommended: Yes

Jess Mar 31, 2016

Friendly staff. Huge building. Clean and quiet.

Friendly staff and ginormous building. Easily accessible.

Recommended: Yes

Lindsay Feb 29, 2016

StorageMart is great!

Everyone was helpful, the location was perfect, and my move was simple. Thanks!

Recommended: Yes

Amalia Feb 03, 2016

It was smooth and great. Best storage experience that I have had so far.

Recommended: Yes

Amalia Jan 30, 2016

It was quick and comprehensive service!

Wonderful people, although the elevators are complicated, the place is safe and clean.

Recommended: Yes

Teddy Dec 21, 2015

not the best.

Flat bed hand trucks are horrible.

Recommended: No

robert Dec 20, 2015

Recommended: Yes

robert Dec 16, 2015

Very good service at great prices.

Easy check in . Everything was as promised.

Recommended: Yes

Sol Oct 17, 2015

Good, pleasant experience

The lady who helped me register in the office was great. The facility is pretty standard, except that the elevators are old school freight elevators. Overall, good experience.

Recommended: Yes

Rachel David Oct 10, 2015

Everyone was super nice and helpful

The process was easy and the staff was helpful.

Recommended: Yes

Blake Sep 29, 2015

Friendly, easy, clean, fair prices

Easy to set up my reservation on the same day as move in. The office has any supplies you or movers could need to facilitate moving in. Clean facilities. Climate control. Friendly staff.

Recommended: Yes

MARGARET Sep 08, 2015

Amazing facility and staff!

The facility is clean and well-maintained, the front office staff are super friendly and efficient. Easy in, easy out with excellent security measures. Rates are very competitive. Love it!

Recommended: Yes

Megan Aug 27, 2015

Clean, efficient, easy access, and friendly staff

This storage facility is huge! I had no problems moving in my items, and appreciated the customer service very much. Also the location and unit pricing trumped the other storage companies I researched in the city of Chicago. would highly recommend!

Recommended: Yes

Saba Aug 24, 2015

Really nice, I have recommended it to few friends as well since I know they are moving as well.

Recommended: Yes

Aashna Aug 04, 2015

great experience so far

They were very helpful and understanding. Easy access to the storage. Great price for a large storage. I recommend going to this location. They also sell moving supplies and locks for the storage.

Recommended: Yes

Lindsay Jul 28, 2015

So Far So Good

Aside from the fact that I haven't actually seen the unit, my husband has and says the place is clean and good location. We have had our entire house pretty much stored there for about 4 months since moving out of state and the movers said it was easy to move into and an entire 1 bedroom apartment fit into a 10x10 which is great. (Think tetris style storage). I would recommend this facility to a friend for sure. As long as everything is as smooth during the move out as was the move in!

Recommended: Yes

Matthieu Jul 27, 2015

Cheap storage and just what I needed

StorageMart is very cheap (it cost me about $56 for a month there) and they were clear with the cost from the get-go. No hidden fees/taxes, I paid online and nothing was due upon move-in. Employee was nice and checked me in pretty quickly. The only thing is that only one of the two elevators was working and if there are other people moving stuff in and out, you often wait a long time for the elevators and sometimes have to take the stairs to go up and see what's up. That made my move-in a bit slower than I wanted to but overall my experience was pretty positive.

Recommended: Yes

Marina Jul 15, 2015

Great service and nice facilities

Recommended: Yes

Rob Jun 29, 2015

Very attentive

Relatively easy to get items in and out

Recommended: Yes

Rebecca Jun 28, 2015

Best Pricing

The guy who signed us up was very helpful. Signing up was very easy and the best deal in town for all-climate storage!

Recommended: Yes

Angela Jun 15, 2015

Convenient 24 hour access

Secure, clean and convenient. I'd recommend it.

Recommended: No

Molly Jun 12, 2015

Friendly and helpful staff!

Everything was really easy thanks to the staff who made sure you know how to do everything. Storage unit was a little dirty but everything else was great.

Recommended: Yes

Gaity Jun 08, 2015

Wonderful and friendly service

I had a very pleasant experience at Storage Mart. Prior to even arriving I received a phone call from the manager to review the process of renting a storage space and additionally called me back to let me know what I would do if I moved in after the normal business hours.

Recommended: Yes

Chanya Jun 04, 2015

fair for clients

I think pretty nice for rent storage .Should have more equipment and evaluators. others thing is good.

Recommended: Yes

Lisa May 31, 2015

Excellent experience...

The staff was extremely efficient and friendly. They were accommodating to our needs. Helped us get everything that we needed in order to make our move transition enjoyable.

Recommended: Yes

Rhonda Poindexter-Winton May 20, 2015

Fast, smooth process! Convenient location and the manager on duty was really friendly!

Recommended: Yes

LIYU May 14, 2015

Recommended: Yes

Jonathan May 09, 2015

It seemed good he was upfront about cost and helpfuk

Recommended: Yes

Kal May 06, 2015

Rented a 5/7 space and really liked it

Great customer service! They stayed extra hours on Sunday to help me move in and store my stuff!

Recommended: Yes

Remy Mar 30, 2015

Just moved in. everyone seems nice

Recommended: Yes

Debra Davis Jan 20, 2015

Love it!

Leaps and bounds above the rest! Especially Public Storage!

Recommended: Yes

Sarah Jan 17, 2015

Recommended: Yes

Michele Sep 28, 2014

Everyone is very helpful and kind.

Recommended: Yes

Michael Aug 20, 2014

Very helpful.

Recommended: Yes

Terrence Chaney Jun 09, 2014

Good experience due to good leadership by Manager Adam

Moved in to Storage Mart in Chicago prior to moving to Denver, Colorado on 6/6/14. Wish Storage Mart had locations in Denver??? Thanks for a positive experience!!! Oh and fyi for Adam the Redline is @ North & Clybourn!

Recommended: Yes

Kraig Jun 02, 2014

Recommended: Yes

Talyor May 24, 2014

Every thing went great other than elevator availability was a bit of a issue.

Recommended: Yes

Bryan May 03, 2014

Recommended: Yes

Corrine Mar 04, 2014


Recommended: Yes

Laura Norrod Jan 18, 2014

Truck rental service is not available

I reserved and paid for a storage locker through a phone conversation with the clear understanding that a free rental truck would be available the next day at 10:00 am. Several hours later I received a phone call from a different employee that the free truck was reserved for the entire day. The customer service representative was unhelpful, but after talking to management offered to refer us to a truck rental facility where we would pay the charges. We asked for a refund. Management then called and offered a $40 credit towards a moving truck, and directed us to a uhaul branch that was closed on Sundays. We reserved a truck from a different facility. If we can find a different storage facility in the next 12 hours we are going elsewhere.

Recommended: No

matthew Jan 18, 2014

I injured my hand very badly due being inside the elevator and trying to close the elevator door using the only strap available to close the door which was located on the outside of the door. When I pulled the strap my hand was crushed between the two doors. I filed an accident report while my hand was bleeding and swelling in front of the person behind the desk and he could not have been any less interested in how injured I was.

Recommended: Yes

Varun Dec 19, 2013

Recommended: Yes

Veronica Dec 17, 2013

Recommended: Yes

Yuriy Dec 03, 2013

Overall a great experience. I had an issue with the after hours access i requested on my move in day but fortunately another customer helped me and I was able to complete my move in.

Recommended: Yes

Janna Sep 06, 2013

It was great!

Recommended: Yes

Shonte Aug 08, 2013

Recommended: Yes

Claire Aug 06, 2013

Pleasant, efficient, quick. friendly and overall positive.

Recommended: Yes

Kylie Jul 30, 2013

Great value & convenience

Very easy process.. "reserved" a unit online, got my first month discounted and a free moving truck for the day. Good sized freight elevators and convenient docking area. Definitely the best value for the price.

Recommended: Yes

Ranilo John Jun 27, 2013

Adam was very helpful and accommodating

Recommended: Yes

Bob Jun 11, 2013

This was my first time renting a storage unit so I was a bit anxious. However, the excellent customer service I received from Chad Miller alleviated any concerns I had. From the moment I walked in, I was given a thorough overview of the facility and how things worked. After the tour and overview of security, I felt very comfortable with the process. Also, I was given exactly what I needed for a price that was perfect for my budget. By the time I had finished signing the paperwork, I felt like I was leaving my things with friends not just "some place". Overall, a very positive experience. :)

Recommended: Yes

Andrew Jun 11, 2013

Chad was extremely helpful and made this process extremely easy for us. I greatly appreciate the support they gave during a crazy move in day.

Recommended: Yes

Sabrina Jun 10, 2013

the employees were extremely helpful with getting me set up and returned my phone calls timely. The carts they provided made my move so much easier.

Recommended: Yes

Samantha Jun 06, 2013

Everything about the experience was hassle-free and fantastic. Especially the customer service. I can't thank them enough for making it such a painless and even pleasant experience. The fact that customers are afforded the use of dollies and a truck is unbeatable, and the employees went out of their way to make sure we were able to take advantage of those benefits. I would recommend this facility to anyone looking for storage.

Recommended: Yes

Zach Jun 06, 2013

We got a little lost it was so huge! Glad we decided on this place, really making our moving situation easier.

Recommended: Yes

Evelyn Jun 04, 2013

I actually couldn't believe the quality I was getting the price. I kind of thought it was an online scam at first. I was pleasantly surprised when everything worked out exactly how I had planned in terms of moving into the unit.

Recommended: Yes

Aislinn Jun 01, 2013

Recommended: Yes

Michael May 27, 2013

Clean, secure, and friendly

The location is very convenient. The space is clean and secure, and the staff is very friendly and helpful. Great overall

Recommended: Yes

Ashley May 21, 2013

I had a great experience getting set up and moving in. The truck rental was extremely convenient and I feel very comfortable using this facility to store my valuables.

Recommended: Yes

Beatriz May 09, 2013

Recommended: Yes

Andrew May 02, 2013

Chad was very helpful.

Recommended: Yes

Alex Apr 30, 2013


Recommended: Yes

Justin Apr 29, 2013


Completely painless. Move in was easy and quick. Customer service was great.

Recommended: Yes

Daneen Apr 16, 2013

It was the least stressful rental in my lifetime, and I have moved 7 times in the past 12 years.

Recommended: Yes

Kimaada Apr 11, 2013

Recommended: Yes

Madison Apr 03, 2013

It was great! Efficient and extremely informative.

Recommended: Yes

Derrick Apr 03, 2013

Very nice professional staff

Recommended: Yes

Catherine Apr 02, 2013

Great space, very accommodating, very nice

Recommended: Yes

Pamela Mar 05, 2013

Recommended: Yes

Pranav Mar 05, 2013

It was great, Chad and Joe made it really smooth.

Recommended: Yes

Thomas Nov 09, 2012

It was a very pleasant move made easy by the helpful staff.

Recommended: Yes

K Archer Sep 14, 2012

Good location, secure, access at anytime

Great location, easy 24hour access, convenient and not a high traffic area. Very secure.

Recommended: Yes

Lena Sep 09, 2012

Friendly staff, nice facility

This is a nice, clean facility with very friendly employees. Their specials seem to go by calendar month, which can awfully quickly come down to nothing, depending on when you move in. In my case it was still a good value, suited my needs for short term storage, and was overall a much nicer experience than i had anticipated. Move-in is very easy via a loading dock and available carts. Store your stuff there!

Recommended: Yes

storage renter Sep 05, 2012

Safe, secure, convenient...but a bit pricey

StorageMart is convenient and the staff was helpful for the most part. However, their "online special" was misleading. It stated that the first two months were 99% off, yet this applied to the first two calendar months, NOT the first two full months. I rented my unit the last week of August and even though there were only a few days left in that month, they included THAT as my first month at 99% off. Therefore I really only got one month for 99% off.

Recommended: Yes

Paul Aug 14, 2012

Very Helpful Staff

Recommended: Yes

Sav Jul 31, 2012

Better than I could have hoped for.

The employees were very knowledgeable of every aspect of the facility AND even helped me move some of my stuff! As unpleasant as moving can be, the whole experience went smoothly and efficiently.

Recommended: Yes

Eric Jul 31, 2012

Kind and knowledgable staff. price was good, but the pro-rated amount was steep.

Recommended: Yes

Brian Jul 30, 2012

Simple and Fast Storage and Access

The facility made moving stuff in and out simple and fast. The staff was very friendly and helpful explaining the processes, charges, access etc. The only downside is the lift can be locked down easily by movers, which can lead to a wait on occassion.

Recommended: Yes

mary lewis Jul 24, 2012

adapt asap

This facility and its staff, especially the manager Chad truly define topnotch in every aspect of storage: clean, safe, accessible, and patient (the latter can be necessary when you're involved in the stress of transition). I am so grateful to this group and this site!

Recommended: Yes

Kaylin Turner Jul 03, 2012

Great Value and Great Location for a Great Price

The property is ideally located just a few minutes from the heart of downtown Chicago. I am able to get to the facilities in about 10 minutes (depending on traffic) from my Lakeshore Drive apartment. The representative was extremely helpful and polite, and put together. He took care of my reservation and paperwork in about 10 minutes, and was very thorough and clear about all the directions. He gave us a good walk-through of the facilities, which are quite nice. The only criticism I would have is that the facilities could use some signs to let you know which direction to go. Navigating around the huge property is a little difficult, although I found my way quite easily one I made about three trips. All in all, I've been extremely happy with Storage Mart as my choice!

Recommended: Yes

Mo Jun 17, 2012

Good price, excellent service and storage space

I could not have been more pleased. The sales manager reached out to me proactively by phone after I made my reservation. Paper work was quick and smooth. By luck or by consideration for my "senior" status I received a locker right next to the elevator. They made it easy for me to avoid the "required" insurance charge by explaining how I could bring in a copy of the declarations page from my homeowner's insurance; in addition covered the high points of the lease with me, including potential unpleasant surprise points. My only complaint is the $20 "administrative fee," which I figure is just away to offset the heavily discounted rate. I'd rather businesses didn't play games like that.

Recommended: Yes