Aug 21, 2022
This move in storage was very easy
Very kind n prompt was told everything at time of check I
May 16, 2022
please have a working garage door to raise up.
At this facility the garage door doesn't raise to open. We couldn't drive into the facility to unload. We had to used the service door that was inconvenient bringing large furniture through it. Please reduce my next months payment for the inconvenient of the unused of the garage door.
Jul 19, 2021
My items stored for fire hazard in my apartment
The size is a good size to store my storage containers that are accumulating in my apartment. I was asked to declutter my apartment for fire hazzsrd by the window. I have my motherâs items that I inherited after she passed away. I will eventually eliminate things not needed or sentimental things.
Jul 15, 2021
Overall I had an exceptional customer service experience.
Feb 25, 2019
Excellent customer service
The store manager made my process very easy and convenient.
Oct 21, 2016
is was fast and simply
I like it because I have rent from that company that is popular and we oll ways spend more than what they say. With you what I sow on internet is what I got exactly how I want and need.
Oct 19, 2016
is was fast and simply
I like it. I have rent from this company that are berry popular but is never how they say. We ended paying more. I like the price the space and they offer me the same price and space that I so one line
May 03, 2016
I hate moving!
I absolutely hate moving and due to a series of unfortunate events have found myself once again needing to move and what's worse unable to find a place right away which caused me to need a storage facility. Uncle Bob's Storage was absolutely the best choice. The customer service is exexcelle,the the facility is very clean and well-organized, price was absolutely amazing and I would definitely recommend them over and over to family and friends. Needless to say they made a very unpleasant situation very tolerable and easy for me. I appreciate that so much!
Jan 05, 2016
Jul 23, 2015
great service and prices
Always clean, easy access, long hours, very nice and usually a cart when needed.
Jul 18, 2015
Great customer service
Lawerence was very helpful when I moved in. He made sure I understood every aspect.
Jun 03, 2015
Clean and friendly storage place
I checked into the storage unit a day before my move. The facility was very clean and the manager, Lawrence, was very friendly. The carts that we could use for free came in handy for the movers for lugging a lot of the boxes. I would recommend them especially if you are in a pinch for storage.
Mar 08, 2015
Very sweet and friendly receptionist. Very knowledgeable and polite. A big clean and secure facility. Definitely a cut above the local competition.
Mar 06, 2015
very clean facility and nice customer service easy check in!
All the employees were very helpful and nice. The place was very clean and they had carts and other things to help you with your move.
Jun 23, 2014
It was great!!! Sarah, that work there went above & beyond customer service! Thank You so much Uncle Bobs!!!
Apr 08, 2014
The man behind the counter was very courteous and professional. It was quick and relatively painless. The facility is clean and secure.
David M Clark
Mar 23, 2014
Mr Lawrence was very helpful in allowing me to tour the storage and was very knowledgeable of the storage facility and was a HUGE help in getting me in and out and back to work all within 30 minutes
Mar 06, 2014
The facility and the employees at the facility were fine. However, the reservation process was deceiving. I had mistakenly reserved a non-temperature controlled unit, so I called to change my reservation. The gentleman I talked to on the phone assured me that he changed the reservation to a temperature controlled unit, and that he reserved a unit for me that was 10' by 5' with a 10' wide door. When I arrived at the facility I was given a unit that with uncontrolled temperature and that only had a 5' wide door. I was told that there may or may not be a unit available that fit the description of the one that I had supposedly reserved over the phone. Then I was told if I wanted the temp. controlled unit I would have to pay a higher rate, while on the phone and on the internet the price was exactly the same. I also notice that you have to pay at least $10 a month for insurance, which is not made very clear during the reservation process. I did end up with a temp. controlled unit for the price I was quoted originally, but I did have to press the matter a little for it to happen.
Feb 04, 2014
Jan 30, 2014
Easy, hassle free experience.
Jan 21, 2014
This was the most reasonably price storage in the area. The manager was very good.
He assured me of the security of the building and the area doesn't seem bad.
I would give it a 9 and recommend it.
Jan 18, 2014
I made a reservation for Uncle Bob's Storage through Sparefoot.com, the process was quick and everything went well.They told me to be at the place around 5:30 but because my move took much longer, I called to let them know I might be late and guess what?? The manager waited for me!!! He was super friendly , walked me through the storage, showed me how to use the key and he even gave me a discount!! I rarely leave review but this was one of the best service I've ever received. My storage was even bigger than what I expected!! I recommend Uncle Bob's to everyone.
Jan 17, 2014
Moving is stressful - but Uncle Bob's made it better.
Overall great experience with Uncle Bob's so far. One less thing we needed to worry about during our move. Very clean facility, fast and easy paperwork, free access to a moving cart upon arrival, felt very secure (locked gate to parking lot, plus door to indoor garage for moving van so we were inside while unloading our things). Video surveillance everywhere. The price was really competitive -- but note that they require insurance if it's not already covered under your home/renter insurance (most don't cover outside storage). $9 minimum if you need it from them -- and they just add that to your monthly bill. Would highly recommend to others. Lawrence and Sarah were super friendly and responsive.
Jan 07, 2014
Great customer service at office.
The price for the size unit I reserved is well within my budget and the location is just one mile from my home.
Nov 21, 2013
I found this facility at an optimum level
Convenient, clean safe easy to use...
Oct 21, 2013
I'm pretty sure I caught a good deal, because the price was great. The facility looks almost brand new and is very clean. Staff was very nice and helpful. Paperwork was done in less than 10 min with help from the staff. Overall great experience.
Oct 06, 2013
the staff is very friendly, helpful and knowledgeable about the facility
Anyone can have a bad at work, when called I was told I was welcome to come down however the computers were down and there was a problem with a fire alarm going off.
The girl working the counter (I believe here name was Sarah H.) stopped what she was doing when I got there and despite all the distractions her attention was totally on me. She walked me to the unit and offered to do the paperwork manually or if I wanted to do it later when the system was back up on the computer. (I chose to wait) she then set me up with a temporary password so I could start moving in immediately.
When I was finished moving I went back and completed my paperwork. She made me feel what I needed to accomplish was just as important as what her job entailed. She was very professional and shown a genuine concern. Other facilities I dealt with in the past just what to rush you through the paperwork and get you out of the office. Uncle Bob's was a great choice.
Jul 09, 2013