CubeSmart Self Storage - Houston - 5400 Alder Drive, Houston | Low Rates - Available Now

CubeSmart Self Storage - Houston - 5400 Alder Drive

5400 Alder Drive
Houston, TX 77081
10 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
$25.20 - $257.40
Available Units: Show All
5' x 11' Unit

Interior, Stairs

10% Off and First Month Free
$28.00

$25.20

per month
No CC Required
Continue
6' x 10' Unit

Drive up, Outdoor access

10% Off and Half Off First Month
$69.00

$62.10

per month
No CC Required
Continue
9' x 10' Unit

Drive up, Outdoor access

10% Off and Half Off First Month
$83.00

$74.70

per month
No CC Required
Continue
10' x 10' Unit

Drive up, Outdoor access

10% Off and First Month Free
$90.00

$81.00

per month
No CC Required
Continue
10' x 15' Unit

Drive up, Outdoor access

15% Off and First Month Free
$141.00

$119.85

per month
No CC Required
Continue
10' x 20' Unit

Drive up, Outdoor access

15% Off and First Month Free
$198.00

$168.30

per month
No CC Required
Continue
20' x 11' Unit

Interior, Stairs

15% Off and Half Off First Month
$274.00

$232.90

per month
No CC Required
Continue
15' x 20' Unit

Drive up, Outdoor access

15% Off and Half Off First Month
$262.00

$222.70

per month
No CC Required
Continue
10' x 30' Unit

Drive up, Outdoor access

10% Off and First Month Free
$258.00

$232.20

per month
No CC Required
Continue
12' x 30' Unit

Drive up, Outdoor access

10% Off and Half Off First Month
$286.00

$257.40

per month
No CC Required
Continue
About
CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry!
Features
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Spanish speakers on staff
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% military discount (active-duty)
3.5 out of 5 stars - based on 10 reviews
Customer Reviews
Troy metrejean Jul 11, 2017

Horrible experience

Movers were boing paid 85.00 an hour while they sat because front door was locked. I called the number on the door which went to customer service. They contacted the property manager which was furious ( not the gm) she even slammed her pen and clip board on the desk and as things got a little ugly wanted to refuse service. I had to call customer service again.. then everything was moved into the unit.. it started to rain and the unit was leaking so I had to get the movers to switch units. To be fair I was called by the gm and regional but this experience should never have happened. Also there was a break in apparently 2 weeks prior. The units are locked with insufficient locks. The lock is simply a hole in a door molding that can be easily kicked and broken which obviously happened. I will def not use the services of this company in the future.

Recommended: No

CJ Jan 09, 2017

No hassle no problem

Manager stayed to get me into unit. Unit will be cold. That's not a huge issue but one nonetheless. Thankful he kept the place open to finish the process.

Recommended: Yes

Santiago Jun 19, 2016

Online reservation was good

It is a good storage place. However, my unit wasn't that clean. Overall experience was okay.

Recommended: Yes

Xochytl Mar 02, 2016

Good

Overall good for the price. Is old storage but the 9X10 are nice

Recommended: Yes

Roark Jan 25, 2016

Corporate Automatons

I've rented the same 2 units at this facility for about 10 years. I had a great relationship with the management there. Then it was bought up by Cubesmart. In November, my payment was 8 bucks short (automated bill pay thing). I offered to come in and cover it but was told not to worry about it, just make it up the next month. Another automated bill pay problem came up the next month because the checks were still being sent under the former name of the facility. They received the check on Dec. 1 but notified me the afternoon of Friday, Dec. 4 that they could not accept the check. The money had been drafted from my accounts already so I had to retrieve the checks to cancel them and reissue. I was unable to complete this until the following Monday. I could have had this all done by the 5th had I been notified earlier. The result was being charged with a late fee. I requested it be waived considering the circumstances. The person I spoke with told me he had called me on the 1st. Because of my business, all the phone numbers I call or receive calls from are calendared. No call from them on the 1st. Just 4pm on the 4th. I was simply lied to. Then I was told they wouldn't waive the fee because i had already been extended credit -- the extension of the 8 bucks that I never asked for. WOW is the name of their customer service program -- that is certainly my reaction.

Recommended: No

Kim Jan 15, 2016

Great customer service.

They said they were recently bought and doing upgrades. This makes sense.

Recommended: Yes

Kristen Dec 20, 2015

Good storage facility

This place was great. Good price.

Recommended: Yes

Kristen Dec 17, 2015

Good pricing

Good price, good location. Good customer service.

Recommended: Yes

Regina Dec 15, 2015

The price is right.

For the location, the price is right. The staff was professional and very helpful in selecting a unit that fit my needs.

Recommended: Yes

Toylean Oct 21, 2015

The price of the insurance is some what high.

the unit was adequate. However, elevators are needed for second floor storage units.

Recommended: Yes