Apr 10, 2020
EXCELLENT CUSTOMER SERVICE
EXCELLENT CUSTOMER SERVICE, CLEAN FACILITY AND EASY ACCESS!!! ONE HAPPY CUSTOMER and MRS. SONJA IS GOLD IN HUMAN FORM!!!????????
Sep 12, 2019
Great Customer Service!
When we first got our storage unit we met with Amber. She was very helpful and friendly. Everyone else we have interacted with has been great, too! Thank you!
Nov 27, 2018
Very happy with the service and the...
Very happy with the service and the facility.
Nov 20, 2017
Very well pleased
Very well pleased
Oct 01, 2017
I loved loved loved my service provided whitney and jackie.. Thank you so much ladies
Sep 25, 2017
Jackie was so wonderful with her walk through of the facility. She was also great with helping me decide on what size space was needed!
Sep 16, 2017
Excellent service from Jackie! The storages are nice and clean!
Sep 14, 2017
This the second time I have rented from ...
This the second time I have rented from Public Storage. I have dealt with Jackie @ Hoover, Al location on Hwy 150 on both instances. Jackie is efficient, pleasant & informative. The facilities are clean & well kept. The reason I didn't rate your company five stars is 1) cost and 2) requiring me to purchase insurance on my contents. That should be my choice.
Sep 11, 2017
Actually have 2 storage units at this facility.
I love the easy access and security of being gated with security code access. Jackie assisted me with getting my second unit recently and she was very thorough and professional. I love great customer service!
Jul 26, 2017
From the moment I walked in the door, Jackie was very helpful and kind. She gave me undivided attention, helped me choose the size unit that would fit me needs, showed me the space and the property, and set me up. She met all of my needs. The unit is super clean. Te office is tidy and clean. The property is well maintained. She applied all available discounts for me. I am so glad I came into this location. If you're looking for self storage this is the place to go!
Jul 24, 2017
On time, courteous, fast, careful, organized in putting in storage. Will use them again soon!
Jul 13, 2017
Great manager in Jackie
Great manager in Jackie. She is a true professional and made the process as easy as possible.
Feb 21, 2017
Professional and friendly staff. Facility very clean and organized. I feel it is very secure.
Feb 15, 2017
Easy process. Great and friendly staff.
I had narrowed my choices to two different places and public storage was just a little further. But really the staff made me feel very secure in my decision. She was friendly and helpful and made it easy to get into our unit that day.
Apr 14, 2015
The process of getting the storage unit was painless and straight-forward. The property manager and other staff were friendly and helpful as well as knowledgeable about the units, insurance, etc. I felt like I could trust them and my items in their care.
Feb 19, 2015
I was very happy with the service from this facility