Jan 18, 2019
Staff was very courteous and very professional.
Jun 02, 2018
Good customer service, nice and clean. Price could be better.
May 03, 2018
Great process and customer service
Great customer service. Made the process smooth.
Sep 21, 2017
Good facility, great people
Needed a unit right away after Hurricane Irma badly damaged my residence and I had to move out. Storage America had a unit available and was running out of a temporary office due to some needed repairs after the storm. The rate was comparable with others in the area.
The associate I dealt with was very kind, helpful and made sure to thoroughly explain all of the lease provisions and answer all my questions. I also appreciated her making a point to sweep the unit out before I moved in, even though it didn't look that bad.
Also, since the gate was damaged during the storm, someone stayed on site each evening to manually close it, instead of just leaving the property unsecured after office hours.
It's only been a couple of days, but so far I'm happy.
Oct 07, 2016
Very courteous and helpful.
Very courteous, helpful and kind staff.
Aug 02, 2016
Excelent service . Smooth transaction
Jun 28, 2016
Great location, and cleanliness
Easy, fast and very easy to reserve online. Had no problems whatsoever.
Apr 15, 2016
Great customer service. Will come back if i need a unit.
Excellent storage area. Very clean and safe. I will recommend your place to my friends
Apr 09, 2016
Great customer service.
Mar 06, 2016
Excellent fast and reliable
Aug 30, 2014
I have told all my friends
Aug 08, 2014
"Bait and switch" on unit price when I had no alternativ
They checked me in without using reservation so they could jack up the price and gave me a different type room. I had no options since I had been driving for two days straight and had to return moving trailer. When I noticed the change and went back the next day...thinking they had made a simple mistake...I found that they had done this intentionally and were unlikely to honor the original written reservation quote.
Aug 06, 2014
So far so good. Security seems to work fine and the lot looks clean. One issue with the way it was designed is that with larger trucks it is nearly impossible for a normal driver to maneuver. Luckily I used to transport cars before but even for me turned into a great task.
Apr 07, 2014
Service used to be great but has deteriorated over the years. Read your contract as your unit price will fluctuate. Gates work sometimes. They do not appreciate long time clients. Have been a client for 10 years and I always make my payment at the same time every month but was 5 min. late with payment and was locked out of my unit for the weekend.
Mar 13, 2014
Just I can't recommend because is too expensive. That's it.
Oct 15, 2013
I WAS MOVING SO IT WAS VERY CLOSE BY WHERE I MOVED FROM IN THE CUSTOMER SRVICE I RECEIVED WAS VERY HELPFUL
May 28, 2013
Exceptional customer service
Jan 31, 2013
It was a great experience
Aug 23, 2012
so far, so good