Ivette Rivera
Feb 01, 2023
Provide more lighting storage rooms are located outside.
I love the located but some better offers should be given to customer that rent for a long time. Especially now that the inflation is so high and money is tied.
Recommended: Yes
Becky
Nov 22, 2022
painless
:) ooooooooooooooooooooookkkkkkkkkkkkkkkkkkkkkkkkk
Recommended: Yes
Don Thurman
Feb 15, 2021
Everything is satisfactory for my needs.
Everything okay. Staff was very helpful. The distance between the buildings is narrow and hard to get a big truck in however it is manageable. The hours of access are good.
Recommended: Yes
desperado
Dec 15, 2020
Good service!
Good service and an adequate space for my needs.
Recommended: Yes
Joseph Matthews
Oct 09, 2020
Great experience
Very nice place and Sheri was very nice and helpful
Recommended: Yes
James Patton
Aug 14, 2020
Unfamiliar with the many locations here...
Unfamiliar with the many locations here at the time i rented my unit i rented one too far away , i soon realized there was one much closer to me and thought i could easily transfer to it, was told the money i paid at one location could not transfer to another and i HAD to stay there or loose it all..not a pleasant experience because the push to buy extra things was strong..rather than the focus on my needs
Recommended: Yes
Pete Branton
Jul 08, 2020
Employees are very helpful and always...
Employees are very helpful and always pleasant to work with
Recommended: Yes
Holly Williams
Apr 12, 2020
Very clean facility
Very clean unit. And the employee was very nice and helpful.
Recommended: Yes
Valerie Serret
Nov 11, 2019
Marlena was wonderful!!
Marlena was wonderful!!
Recommended: Yes
Paul N.
Nov 11, 2019
Very happy with the girl who helped me...
Very happy with the girl who helped me in her office and was very knowledage and friendly.
Recommended: Yes
Melissa Schwartz
Jan 16, 2019
Easy to reserve a unit over the phone...
Easy to reserve a unit over the phone and they make sure you have the correct size for all your needs. Staff are always pleasant and such a delight to talk with. Nice, clean, and safe storage facility with a gate.
Recommended: Yes
MELINDA GORDON
Jun 18, 2017
I want to say that Tory was amazing in helping us get a storage unit, letting us use their dolly and for being so sweet, professional and courteous. Tory is an outstanding individual and I think she is an asset to this company...YOU ROCK GIRL
Recommended: Yes
Linnia Robinson
Jun 09, 2017
The property manager, Tory, was very helpful. She is very knowledgeable and super friendly!!! I appreciated all her hard work.
Recommended: Yes
Keith Smith
May 29, 2017
Today we were storing a two bed room appartment into a unit rented by my father-in-law. April helped get this set up. The unit was perfect and ended up being next to our existing unit! This made storing the overflow in our unit a snap! Thank you April!!!
Recommended: Yes
Kay Lee Smith
May 29, 2017
I just noticed I put the post on the wrong location last week.
April was extremely helpful in getting my father set up with a unit! If you need extra storage go see her!
Recommended: Yes
Aimee Stinnett
Apr 06, 2017
I rented a unit with the property manager,Tory, and she was beyond helpful. She made sure to help me pick the right size unit I needed. And also helped me protect my belongings, by informing me about their custom locks and other goods. Will highly recommend anyone to this loacation!
Recommended: Yes
Brigget Barnhill
Jul 19, 2016
Excellent.
Everything went great.
Recommended: Yes
Zan
Jun 01, 2016
Great experience in storage rental
Professional staff, clean, efficient, reasonably priced facility for your storage needs. I would recommend.
Recommended: Yes
Melinda Hirjak
Jan 25, 2016
Excellent service
Had an enjoyable experience. I would recommend public storage.
Recommended: Yes
Dana Mcguffee
Dec 01, 2015
Excellent customer service
I had an excellent customer service experience when I rented my building in Hixson, TN. Melody is an amazing and professional employee. Not only did she show me the storage building via golf cart so I didn't have to walk, she attempted to upsale various others items (coming from retail that I know is very important) she was courteous about my needs, patient and just a well rounded person. I would highly recommend this facility and especially this manager, Melody. A+++
Recommended: Yes
Nancy Mccurdy
Aug 18, 2014
Store your stuff with Confidence in Safety and Wrapped in excellent customer service & affordability
So far my experience with Public Storage has actually taken me by surprise. I expected the safety of my items, and it was the price that initially attracted me. Being a customer service professional myself, I'm more than impressed with the friendliness and the genuine leadership at my particular Public Storage facility located on Hwy. 153, Hixson, TN. It is not just from the manager, but also the staff.
Recommended: Yes
