jd melancon
Jan 04, 2024
excellent
good communication and easy check in process
Recommended: Yes
Rob Larsen
Dec 18, 2023
Very clean
Very clean storage unit. Ample room to pull truck outside of unit.
Recommended: Yes
RAM
Dec 17, 2023
nice facility
good protection for our camper
Recommended: Yes
Linda Valencia
Oct 28, 2023
Good storage facility.
I am pleased that it was available and clean on a last minute decision.
Recommended: Yes
Lorry grant
Oct 13, 2023
Wish there were more facilities that offered just covered storage.
Had difficulty making some employees that do not speak very good English understand at customer service
Recommended: Yes
Rhonda Hall
Sep 25, 2023
Very easy!
Was very easy to get into at the gate. Finding our parking space was very easy. I just wish I could of rented a taller space. I thought 12 feet would be tall enough. But it wasn't. Our RV's nose is only about a foot under the roof. We wasn't able to back all the way in because of the cross beam in the roof about 4 foot from the back is to low. All of our stuff on top would be ripped off. Maybe I can trade for a taller one when one comes open.
Recommended: Yes
Kristina Carlton
Aug 17, 2023
Easy move in
Easy process and clean facility.
Recommended: Yes
Michael Welch
Aug 06, 2023
I very pleased with how easy to get settled over the phone.
I have a trailer that needed storage and a previous deal had been cancelled by a competitor, due to they already had the spot reserved and I was told while towing the trailer up to Arkansas. I needed to get a new spot and I was worn out looking. Once I located an available spot, the process was extremely easy for getting reserved and paid for. All of this was online and I was able to verify the location before finalizing. I was moved in within an hour after locating. Clean, secure and great location for me. I was shocked I passed it up before...
I have had several trailers over the years and different experiences. So far, this was the best.
Recommended: Yes
Peggy
Jul 11, 2023
Nice and convenient for us
No problems! Very helpful manager.
Easy to use kiosk and prompt when called and friendly. Clean facility
Recommended: Yes
NICK WOODRUFF
Jul 11, 2023
YES YES YES
GREAT SPACE TO RENT FOR OUR CAMPER TRAILER ,
Recommended: Yes
Jeremy Baker
Jul 11, 2023
Can not get the repairs done to my unit.
I have a 12x50 fully enclosed unit, and I have an outside parking spot as well. I have called customer service several times, asking them to do something about the water coming into my unit. They have not done one thing to help me. I have been a tenant with other units at this location for over two years. I am not happy with the call center being in Jamaica, I do not feel like they value me as a customer.
Recommended: No
Richard Costello
Jun 14, 2023
Great RV Storage!
This spot is definitely one of the best. Easy in and out, great prices and location.
Recommended: Yes
mark elder
Jun 14, 2023
cool beans
I like their new covered parking that makes it far easier especially when raining or snowing so no complaints form me it is gated fenced and has cameras so not bad.
Recommended: Yes
John Nelson
Jun 13, 2023
Nice storage facility.
I have been pleased with the storage facility. The grounds are maintained well and seems very secure. When I've called customer service, the folks at Sparebox are very helpful and friendly. From a security perspective, the only suggestion I would make is to install a key pad directly inside the gate that would require customers to enter their code to open the gate from inside in order to exit the facility. This would help to some degree in maintaining good access control for authorized personnel entering and exiting the facility, and maybe keep unauthorized people from following a customer in while the gate is still open, potentially stealing something, and only having to drive up to the gate for it to open and leave. I rented a storage unit at a Sparebox facility in Amarillo Texas that had this setup.
Recommended: Yes
Ray Brookings
Jun 13, 2023
Easy to store our RV.
Simple phone call. Price is okay. Good place for our RV.
Recommended: Yes
Dink Doss
May 24, 2023
Easy and quick!
Very easy registration and clean!
Recommended: Yes
Daniel
May 19, 2023
Mud puddle
Its always muddy in front of my spot. Shoes get muddy and camper wheels also full of mud.
Recommended: Yes
Rilee Campbell
May 15, 2023
Good value for the area.
Only complaint is the lack of 24-hour access. We operate our business out of the facility and sometimes we are coming and going during the closed period, it would be nice to have 24 hour access for our business.
Recommended: Yes
Charles Fincher
May 11, 2023
Like the covered slot I have.
You have increased the price twice in one year. If this is your standard, I will not be staying long!
Recommended: Yes
Matthew Ewing
Feb 28, 2023
Good experience
Easy setup and move in process
Recommended: Yes
Mike Rylee
Feb 13, 2023
Great customer service
Very easy and follow up was top notch.
Recommended: Yes
Chrystal Hankins
Jan 06, 2023
Easy process
I went online and easily located the size and was told the price of the unit. I went by that day and check in is contactless. They offer insurance onsite or you can use your own. I was even able to get a lock onsite since I didn't have one. So far it's been nice to have 24/7 access. I'm not sure what the average rates are. I do feel like I'm paying a little bit more for the space I got but it's nice and easy access.
Recommended: Yes
maryAnn
Dec 11, 2022
affordable covered RV storage
easy access with personal code
Recommended: Yes
Margi Tucker
Nov 30, 2022
east to sign up with a phone call!
After checking around this facility had the best price and is in a great location for us.
Recommended: Yes
Steven Anderson
Nov 05, 2022
Meets my needs
I made reservation on phone using information on line. When I checked into the self serve kiosk, I was told my spot was no longer available. I called the customer service line and it was worked out and I got a space at the reservation price. Otherwise I would rate 5 star.
Recommended: Yes
David Mills
Sep 04, 2022
Great
It was so ez to rent and pay with a credit card
Recommended: Yes
Michael Eckard
Jul 25, 2022
Clean and easily accessible
My only complaint is, the website still to this day states a 5% discount for veterans, but when I signed up the lady stated they don't do that anymore.
Recommended: Yes
Howard Ford
Jul 15, 2022
Good storage facility.
Has room to maneuver tow vehicles when parking larger units. That is really nice!
Recommended: Yes
Justin Sanders
Jul 12, 2022
Exactly as advertised
The location was easy to find. Easy access from the Interstate. The entry gate feels narrow, but I did not have any issues entering. I did not have to speak to anyone in person, as all business was handled online.
Recommended: Yes
Linda Valencia
Jun 30, 2022
SpareBox Storage - Hiwasse AR
We rented unit E41 June 4 and moved some items in. Then rented O48 online on June 24, however, because my husband's work schedule has been changed, we have not been able to move the remaining items as yet. Hopefully we will be able to get everything up there by the end of July.
Although trying to find the right phone number to call to speak with someone has been a little difficult, once I had someone on the line, they were always very helpful and I appreciate that.
Thank You.
Recommended: Yes
John kelley
Jun 10, 2022
It was clean and easy access to the unit.
Overall good. Clean unit it was easy getting a unit over the phone and the customer service is very good and they like to help. I would recommend it to other people.
Recommended: Yes
Kwgarden
Jun 10, 2022
Easy access
Easy access, easy to locate, customer service good
Recommended: Yes
Patricia
Jun 05, 2022
Great place!
I highly recommend Spate Box Storage!
Recommended: Yes
Patricia Walker
May 24, 2022
It was easy to get into
The facility was simple to get into and loved that we could drive right up to the door. It was a very busy place, but everyone got by us easily.
Recommended: Yes
Randy
May 17, 2022
Good lot
Great location thanks for the update
Recommended: Yes
Mike
Apr 21, 2022
Nice, clean and easy access
Nice, clean and easy access. I would recommend this space for anyone. We have a 10x30 climate control unit.
Recommended: Yes
Garrett Williams
Apr 02, 2022
Great places and prices!
The prices were so great and the area is very well kept up with!
Recommended: Yes
Scott Seese
Feb 24, 2022
No one on site to help answer questions
There’s no people on site to talk to if I had questions. The kiosk kept acting up and very hard to use.
Recommended: Yes
Tim Kordik
Feb 14, 2022
Storage for our camper trailer
We needed a place to store our custom built camper trailer during the winter and looking for covered storage units locally at a good price. I like the fact that we got an introductory discount and I REALLY like the fact that account creation and access was automated and I did not have to deal with a single human trying to upsell me!
Recommended: Yes
Karen Anderson
Jan 24, 2022
Professional and courteous
The process was smooth and completed online I'm now moved in and happy with location near me and onsite unit's structure.
Recommended: Yes
Doug Ross
Jan 16, 2022
So far everything is good
I have not had a chance to move stuff in because of weather
Recommended: Yes
Anthony Pangle
Jan 01, 2022
Clean simple easy
The lot was clean, move in was simple and the units where easy to access.
Recommended: Yes
Steve
Dec 23, 2021
Nice facility
Nice facility, but I miss talking to real people (the facility is completely automated for checkin and checkout).
Recommended: Yes
Marleen
Dec 06, 2021
nice place
easy, clean, good prices, and nice people to work with
Recommended: Yes
Denise
Dec 01, 2021
Good enough
Self storage, no frills available
Recommended: Yes
James J. Maguire
Nov 23, 2021
Very clean and well maintained facility.
I was very pleased to find a covered parking spot for my motorhome close to my home at a reasonable price. The facility is easy to use with smooth operating gates and easy to follow instructions. All the representatives I talked with on the phone guided me through the reservation and rental process easily and smoothly. I highly recommend this facility to others!
Recommended: Yes
A A
Nov 15, 2021
Easy reservation!
I must say that I was a little uneasy reserving a parking storage online. After making the reservation, I moved in a week later. The facility is well kept. Lots of parking spaces and very accessible from the highway. Overall, I had a great experience with the reservation and storage unit. The only thing I would say is the hold time for a customer service rep is very long and the confusion I had with the Self Storage Site. I had to go to the Sparebox Storage site, which is the way it should be.
Recommended: Yes
Ronnie Glenn
Nov 03, 2021
Overall Good
Reservation was simple and straightforward. Unfortunately, first unit assigned already had a lock on unit and apparently in use. I had a long wait time to get through to customer service while I had out of town movers waiting. Once I was able to talk with customer service, a new unit was assigned. Still waiting to see if the 5% auto pay will show up for 3 months ... email receipt did not show it applied. Customer service was very good overall.
Recommended: Yes
Dalton
Oct 10, 2021
Nice place
I was looking for a place to store my rv and this came up, very open for having the rv and easy backing up situation. Overall good place.
Recommended: No
Jennifer Lathem
Aug 13, 2021
Easy Reservation and Check In
Kiosk did not work. Had to call customer service. But was easy after that.
Recommended: Yes
