Allison Westfall
Nov 21, 2023
Best Price Best Location
Although the staff is very nice, I find the ad for "$1for the first month" misleading. After fees and taxes it still came to about $60. Then I had to buy a key again for the 4th time I've used their services, they said they had used ones for free but not today then when they realized my unit needed 2 keys, then I got a free used lock. Regardless, I will always use this place for my storage needs. Overall they are the best on Oahu.
Recommended: Yes
Peter Martin
Aug 11, 2023
Great for space
I was surprised how affordable the space was and am pleased with it. I am on the third level which requires a ladder but if you can carry a box or two up some stairs it should be no issue. The staff were helpful and got me the best deal. They know their jobs well and are friendly and helpful.
Recommended: Yes
Roy Henderson
Aug 02, 2023
Excellent
Superb professionalism, lady went above and beyond to ensure I received great customer service.
Recommended: Yes
Margaret Bueghly
Jul 31, 2023
Very courteous staff, easy process and clean facility.
I made my reservation online, which was an easy process. In the office I was offered more options that ended up better sitting my needs and being more affordable. Overall the best experience I've had renting a storage space.
Recommended: Yes
Dee
May 30, 2023
Aloha
Clean facility and friendly staff. Stephanie & Cheryl are awesome. Love their can do spirit.
Recommended: Yes
Maxmil
May 30, 2023
Aloha @ it's best
Love how they greet you & make you feel welcomed. Clean facility & staff is always welcoming and helpful. Cheryl & Stephanie are very helpful & informative. Love their work dynamic & how they help each other help their customers. Would definitely recommend.
Recommended: Yes
TeeTah
May 30, 2023
Excellent Service & Clean Facility
This facility is one of the cleanest ones that I have been to. The staff is always welcoming & helpful. Awesome & reasonable prices. 10 out of 10 would recommend.
Recommended: Yes
Dior Andrade
Mar 17, 2023
Great customer customer service
Staff is very helpful, I need help going up the stairs to enter, they came out to help me
Recommended: Yes
Tai I
Mar 04, 2023
Easy process, good customer service.
This storage facility is located right next to YB, convenient for those shipping stuff to Oahu. Easy process, helpful staff.
Recommended: Yes
Janet Araki
Jan 20, 2023
Helpful, friendly, and courteous staff with a clean and safe facility.
It was our first time visiting StorQuest. It was a positive experience because the staff at the Moonui location was friendly, helpful, and courteous. We were impressed by the cleanliness of your facility. The storage enclosure and bathroom were very clean! Thank you very much for your positive and welcoming atmosphere!
Recommended: Yes
Ryan Luther
Jan 05, 2023
The staff is terrific at communicating and is extremely friendly.
The facility is extremely clean and well maintained, the staffing is very good at explaining the details of the storage unit. I showed up that day and the process to finalize the unit was very easy. I would definitely look into using this company again for any storage needs.
Recommended: Yes
Chelsie
Oct 08, 2022
Customer Service 10/10
Cheryl was amazing. So nice and friendly, she made the experience 100x better!
Recommended: Yes
Flo
Sep 29, 2022
Great customer service
Clean, affordable, and great customer service!
Recommended: Yes
Hulali
Aug 09, 2022
Highly recommend storing here
It’s affordable and perfect for storing my things. This is the first time that I’ve used a storage place but my experience with StorQuest has been awesome. I was really impressed with the different sizing options they offer and the cost is affordable.
The location is great for me, I live in Kaneohe but I work in town and it’s the perfect spot for me to drop off or pick up my things. I highly recommend storing your things here.
Recommended: Yes
Norikosmith
Aug 02, 2022
Ainahaina
Peaple so nice and strage are so clean
Recommended: Yes
X em
Jul 30, 2022
Great customer service. Very new clean & secure
Cheryl was very professional & efficient. All questions answered w/a positive attitude. Facility is very clean & conveniently located.
Recommended: Yes
Anthony Arrington
Jun 24, 2022
Great service!!
Cheryl and Jacob were both very friendly and very helpful! Some of the best customer service I’ve seen in a long time. Facilities were pretty clean with nice looking buildings, good lighting, good security, etc. 10/10 would recommend!
Recommended: Yes
Luke Hofacker
Jun 17, 2022
Storquest's Honolulu Moonui facility is fantastic!
Jace and Cheryl set me up into a very clean unit. Can't say enough hood things about this facility.
Recommended: Yes
Brent T
Jun 12, 2022
Nearly perfect
Perfect place except I wish the gate was open a little later. Otherwise a great place.
Recommended: Yes
Teresa Hermosa Paulson
May 30, 2022
A little confusion but Quick & friendly
Found on line and called the number. Tho at first I was told that there was a little bigger space for the same amount and wasn’t told to few things.
1-That there would be insurance added to the amount
2-gave me a little bigger space But suggested that I buy my own lock. ( I was on a tight schedule and had to purchase a lock before coming to the store. So I purchased a lock.
3- I also asked if they sold it there, he said no. After that conversation and completing the questionnaire I went to a hardware store and bought a combination lock. To my surprise upon arriving in the store, I saw a wall of locks for purchase. At first it didn’t matter but when I was given a lock it had a special key for this particular space. I did not like having a key to hold/keep. I like having a combination. Non the less, I went in that day as I had 2 days to find a space. Got in and found a convenient spot as I was clearly showed how to begin process from beginning to end without delay. The clerk who was working by herself at that afternoon actually turned my little disappointment around which made the whole process completely worth the while.
Recommended: Yes
Ed
May 15, 2022
Easy ordering online,clean space, friendly help
I would recomment this facility to college students. Staff is very helpful and knowledgible about their space and paper work.
Recommended: Yes
Robert Chow
May 12, 2022
Awesome staff!! Especially cookie ､咀沛ｽ
The price was unbelievable, the staff was amazing very inviting and informative and knowledgeable and cookie went above and beyond and very detailed when I was taken to the Storage unit!! You definitely donтАЩt want to lose these two local women,take care of them !!!and this is the first time IтАЩve ever met them and I felt like IтАЩve known them my whole lifeтАжтАж. much MahaloтАЩsЁЯдЩЁЯП╜ЁЯдЩЁЯП╜ЁЯдЩЁЯП╜
Recommended: Yes
Roy
May 07, 2022
Easy access, clean and great staff.
Cookie and Jackson were fantastic. Down to earth, friendly folks, indeed. Jackson showed us the facility and later took care of the paperwork. The place was new and very clean. The prices on the units were reasonable, and we decided on a unit quickly. Security is pretty good, but the access into the unit was easy. We were able to store our items without any difficulties.
Recommended: Yes
Kau F
Mar 24, 2022
Excellent service and greatkayout
Great facility, awesome workers,
Recommended: Yes
Julie Roth
Feb 16, 2022
Best Customer Service!
We are so pleased to initiate a relationship with StorQuest. Allyson Goodness and Raj (sp?) were friendly, knowledgable, helpful and the all around consummate professionals. We feel very safe leaving our personal items in such good hands.
In addition, we were blown away by the cleanliness of the facility and very much appreciate the security details. Very happy it is NOT a 24 -hr facility. Having staffed hrs enhances safety for sure! Mahalo! Aloha.
Recommended: Yes
Pergina of honolulu hawaii
Jan 15, 2022
Excellent facility and service in city itself!
Great service. Nice facility. Very new and clean and efficient.
Recommended: Yes
Garrett Kam
Jan 12, 2022
Great service and facility
Jake was very friendly, helpful and clear in explaining things including insurance. Took a while for him to let me in the office as he was alone and showing a customer around, then was on the phone for a long time with another.
Jake got me a unit in the aircon area for same price as non aircon space. Old trolleys were a bit hard to maneuver as wheels in front do not rotate so easier to use them backwards. New trolleys much better.
Overall great experience in registering and moving my things in. Thanks Jake.
Recommended: Yes
Nick
Jan 07, 2022
The check in was simple and easy.
Service was amazing. They broke down the rpcie so that we can see exactly why we're being charge for that price.
Recommended: Yes
Robin prentice
Nov 12, 2021
Friendly staff. Very helpful
Very helpful and friendly staff. Price was fair and facility was clean.
Recommended: Yes
Marti
Aug 18, 2021
Friendly
Cookie was wonderful! She is great asset to your business
Recommended: Yes
Alan Masuda
Jun 07, 2021
Best storage in town!
Terrific experience with Moonui Storage from my first call all the way through to move it. The staff are helpful, anticipate my concerns, available to help out to be sure the rental and move in went well. The facility is brand new, conveniently located off H-1, and spotlessly clean. We used the huge rolling door to move in at the staff's suggestion, with dolly available to move furniture. Parking right outside so it was a breeze. I was so nervous about the move but the staff and facility made it easy. Highly recommended
Recommended: Yes
Kanani
Mar 30, 2021
Reasonably priced, Friendly Staff
I would have given them 5 stars except the elevator isn’t working. The staff was very friendly and helpful and showed me many different options and helped me pick out a unit. They will definitely be my first choice if I need another unit.
Recommended: Yes
marcos
Jun 18, 2020
The best so far
The online portion was fast and easy, couldn’t be happier with the experience. Pulled in to the lot the next day at the given timeline and the gentleman was very helpful. He gave me a tour of the place, informed me on how to use the code system and the locks, and gave me my paper work AND copies of them. Its legit.
Recommended: Yes
Brie
Apr 17, 2020
Couldn’t be happier picking this location/business.
The facility is extremely clean with extremely friendly and real staff. The price also is unbeatable. I never rented a unit before although I know I won’t be renting anywhere else as long as this company is an option. More than happy with choice and experience so far!
Recommended: Yes
Alvin
Mar 20, 2020
Perfect
I like the facility it beautiful clean nice and save.
Recommended: Yes
