Go Store It - Hendersonville - 1249 Avondale Road

VERY simple process

Everything was VERY easy to process and set up.

Recommended: Yes

Good deal. Complicated process.

There’s no office actually on site, so you have to call a number to get anything done. But no one ever answers the phone so you have to leave a message and then they will text you back usually. Trying to get in the first time is difficult because you cannot pay and register ahead and you have to wait till the day you are moving in, so that makes you show up at the gate with no code and then you call a phone number and do a 20 minute plus check in while the moving truck set behind me. The lady was nice when I finally got a hold of her and she walked me through the process, but having to wait until the day you check in to do this is silly. I tried to do it ahead of time and they wouldn’t let me. Then the unit I used, which was their biggest unit, which had a garage door on the front and the back of the unit. So I was forced to buy two padlocks at $14 apiece for two doors. Except when I got into the garage one of the padlocks had a broken key in the padlock , so the lady told me I just had to go to Walmart and purchase another padlock and use mine instead of theirs. I also have to go find specific homeowners insurance paperwork to email them the proves that my homeowners pays for the insurance. so it’s a little more complicated but reality is they are the cheapest place around, so it was worth the pain to get the rate.

Recommended: Yes

Excellent service

I was checked in quickly and conveniently. Daniel was very cordial. When we got to the unit it was clean and easily accessible. I would recommend this company to anyone.

Recommended: Yes

Spiders eveywhere

the place is infested with spiders...I called and left a message no call back, and went back still spiders everywhere, also they do not provide us with a trash can, that would be super helpful, instead of locking the only dumpster on the property.

Recommended: No

The service was great

The person at this facility was awesome. She explained everything well and the facility was very clean . Melissa was very professional.

Recommended: Yes

The place to go for storage

Melissa was outstanding. She asked questions to determine what our need was and then went about making sure that the unit/s she presented fit that need. She is personable, professional and knowledgeable. It was a pleasure to deal with her.

Recommended: Yes

Great customer service sold me on the experience

This facility is fantastic and Melissa did a great job selling me on the unit- it was an awesome price with a great 3 month deal to bring me in. I like the location and it’s easily accessible. I will be recommending this storage unit in the future.

Recommended: Yes

Great experience

I was struggling to find the address and called them in advance to see if they were open. By chance it so happened the staff was still working so I drove up with my Penske truck full of stuff and one of the staff memebers came out and greeted me and took my SpareFoot reservation like if it was during normal business hours. No fuss or negative vibes from the staff, I was even taken on a tour on their golf cart despite it being locked up for the day. I felt very comfortable and pleased with the service I received

Recommended: Yes

It’s ok, not well kept outside, hope there’s cameras all over

Not well kept outside Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Recommended: No