John Robert Sumrall
Oct 16, 2021
Very nice experiance renting my unit :)
Nice place, friendly persoanel, good experiance
Recommended: Yes
Christy Cunningham
Aug 09, 2021
Great location and great customer service!
Reservation was made online, they contacted me promptly and finished my registration in person without issue.
Recommended: Yes
Alice Jefcoat
Jun 20, 2021
Very nice facility and great customer service.
Facility seems to be kept up good. Inside unit is very nice and spacious.
Recommended: Yes
Cindy Hines
May 05, 2021
Friendly Staff and a Clean Storage Unit
Once I arrived at the correct unit, the process was very efficient and professional. The climate control unit was ver clean and ready for us.
Recommended: Yes
Gabrielle
May 17, 2019
Great student discount and friendly, helpful staff!
I had such an easy time with my move-in. Mrs. Barbara was so helpful and accommodating with weather and my schedule!
Recommended: Yes
Linda
Apr 13, 2019
Excellent experience
I have had no problems with McInnis. The best part of this facility is the customer service provided by Thomas, the manager. Very kind, courteous and extremely helpful. Greatly appreciated!
Recommended: Yes
Marvin
Feb 12, 2019
enjoy renting
Enjoy renting from this facility
Recommended: Yes
melanie
Jul 30, 2018
Great value
Manager was friendly and accommodating. The facility looks secure and clean.
Recommended: Yes
Katie
Oct 21, 2017
PERSONEL WERE GREAT ...GOOD VALUE
EASY MOVE IN ..PERSONEL WERE VERY HELPFUL
Recommended: Yes
Eric
Sep 29, 2017
Top Notch
Great service by Mr. Thomas and great pricing. I'm glad I chose them and definitely recommend them.
Recommended: Yes
Jan
Mar 07, 2017
Very accommodating and helpful
The management was very helpful and willing to work with client to find the right size storage unit for their needs.
Recommended: Yes
Jan
Mar 05, 2017
Very helpful and accompanying with my move in and storage needs.
I wasn't sure if I would need one or two storage units for storing my mother's household items. Tellus Self Storage allowed me to rent a unit which had an empty unit next to it so that if I determined that I did need additional storage space I could then rent the unit next to the first one. This is what I ended up doing and it was very helpful to have 2 units that were side by side.
Recommended: Yes
Bonnie
Jul 02, 2016
Amazing service
The facility manager was very helpful in arranging the free move-in truck, working with my schedule, and arranging all the details. The facility is clean, and appears well-maintained.
Recommended: Yes
Phillip
Apr 21, 2016
Great facility, questionable security
I really like the facility and the units as a whole. My major concern comes with the security. The door to my unit doesn't actually lock (by design it appears) so once you're in the gated area you can walk into any building and to any unit without barrier. This would be OK if the gate were ever closed.
When I signed up for the storage unit I was asked for a PIN that would grant me access to the gate. I assumed that meant it would be closed at some point. I returned several times to put things into storage and the gate was opened but I assumed that it was open because it was during office hours. I returned late Sunday evening/early Monday morning and the gate was once again wide open. There was no one to be found in the storage area to have opened it so I can only assume that it is never shut. That is actually a problem for me and could lead me to find another, more secure, storage unit. Thus I really can barely give it a 1 star rating until the security issue is addressed.
Recommended: No
Terrilyn
Aug 27, 2015
Joy with Community Self Storage is upbeat, friendly and helpful!
I have been very impressed with the way my warehouse reservation has been handled. I was nervous, at first, as I needed the space for my son who has recently moved to Mississippi for college. Everything was handled so well and timely. I really appreciate the manager, Joy for her help!
Recommended: Yes
Markeshia
Jul 30, 2015
Very friendly, great customer service
The facility was well stocked with any supplies I may have needed. The guy helping me was very knowledgeable, and friendly! I would definitely refer this facility to a friend
Recommended: Yes
Meagan
Jul 09, 2015
Easy, affordable, and stress freeЁЯШО
Recommended: Yes
Kimberly
Jun 20, 2015
Great and informative customer service. One big reason I wanted to use this facility though, was for security. I've been in and out of my storage unit about four or five times and I've yet to have to enter my passcode one single time. The gate has been left wide open upon arrival every single time which makes me feel a little uneasy. Other than that, everything has been great, cleanliness, check-in, etc.
Recommended: Yes
Karen Pigg
Sep 22, 2014
Awesome service and very clean.
Customer service was great. The truck we used was awesome we had no trouble. The faculty is easy to get in and out of. And was very clean. I would recommend anyone to use this self storage company!!
Recommended: Yes
Pamela
Aug 05, 2014
Helpful
Recommended: Yes
Rashad
Jan 14, 2014
I wouldn't have went to no other place after goi g to community storage
Recommended: Yes
Tiffany
Nov 09, 2013
Property manager was very helpful!
Recommended: Yes
Deidi
Jun 07, 2013
Great experience so far.
Recommended: Yes
Talisa
May 07, 2013
The service is great and I feel that it is safe to leave my valuable there.
Recommended: Yes
